3 Replies Latest reply: Dec 28, 2012 7:51 AM by king of Norway
sally54 Level 1 Level 1 (0 points)

I have been trying to rent a movie and everytime i get to the end it says that the network time is not set up - but i have set the time via the region and the automatice is off - but still no luck.  Can anyone help?

AppleTV 2
  • Winston Churchill Level 10 Level 10 (84,675 points)

    Welcome to the Apple Community.

    Assuming this is not the first time you have used your Apple TV


    • You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    • Also try restarting the router.
    • If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.


    If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • sally54 Level 1 Level 1 (0 points)

    Many thanks it now works. Can you answer this question - when renting a movie and it requests your credit card details - can use your your iTunes account instead.  Thanks.

  • king of Norway Level 1 Level 1 (0 points)

    I have the same problem (with my litle christmas gift).

    How can I check that my router allow access over port 123?


    Cannot find any option in Airport-utility.




    TimeCapsule with AirPortExpress in bridge mode.