3 Replies Latest reply: Jun 16, 2012 12:40 AM by King_Penguin
Firewrench Level 1 Level 1 (0 points)

I'm trying to download the cloud so I can download find my phone app. need to update to 5.0 and in the instructions it says to go to "settings, general, update" I find no "update software" icon on the screen. I've downloaded Itunes to the pc but it won't go to the phone till I update it. any ideas?

iPhone 3GS (8GB), iOS 4.1
  • modular747 Level 6 Level 6 (18,245 points)

    You can't update the phone directly over the web from the phone settings until AFTER iOS 5 is installed. The current version is iOS 5.1.1.  Connect your phone to iTunes and on the Summary page of your device select "Update". 


    Have no idea what you mean by "it won't go to the phone until I update." WHAT won't go to the phone?

  • Firewrench Level 1 Level 1 (0 points)

    What I meant is I can't get the phone to sync with i-tunes to update to 5.1 till the phone has been updated from 4.1.

    I don't see anyplace to click on to update the ios from i-tunes.  I have no "summary" screen on my device and no option to update the software in "settings" "general", on the phone.

  • King_Penguin Level 10 Level 10 (115,225 points)

    You need to download and install the latest version of iTunes on your computer before you can update the iPhone's iOS.


    When you have the iTunes installed on your computer, connect the iPhone to your computer and copy any purchases off phone via File > Transfer Purchases (you may also want to copy photos off the iPhone as well) and then force a backup of the iPhone by right-clicking the iPhone 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPhone any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.


    You can then start the update by selecting the iPhone on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.


    Updating to iOS 5+ : http://support.apple.com/kb/HT4972