1 Reply Latest reply: Jun 16, 2012 2:56 AM by Klaus1
emma73 Level 1 Level 1 (0 points)

quicktime has not been working ever since i got my mac. the symbol was wrong (a white square with a paintbrush across it) and it wouldnt open for more than half a second. i tried to download quicktime 7 but it said 'quicktime x is already present'. so i had this genius idea to delete quicktime x and download it again. it worked the first time and then i it moved to to applications instead of utilites. it wouldnt work so i moved it back and this made no difference. HELP! how do i get quicktime 7 to open???????????????? :O


Quicktime, Mac OS X (10.6.8)
  • Klaus1 Level 8 Level 8 (45,915 points)

    Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:

     

    http://support.apple.com/kb/dl923

     

    Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link  even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.

     

    (Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)