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lolwut123 Author

Level 1

9 points

I forgot My apple id security questions answers

My ipod got stolen last year and i had an apple id and recently i got a new ipod touch 4th generation and a $20 gift card

my brother signed into my account and bought some stuff (i let him) then he logged out, he dident change my security questions.

i have $15 left and when i go to buy something on the appstore or the itunes store it says its my first purchase on this device and then

it ask my security questions but i forgot them please help 🙂

iPod touch (4th generation), iOS 5.1.1

Posted on Jun 15, 2012 11:47 PM

Best reply

orla13

Level 1

5 points

Posted on Jun 16, 2012 4:37 AM

I had the same sort of problem with my ipad, and i simply went onto settings-store-click on your apple id- go to view apple id- then click again on your id (the part with your email address in it) then just go to the part where it says above 'security info' hope this helps! It sure helped for me! :)

View in context

196 replies

Jan 19, 2014 2:29 PM in response to sandra285

mine doesnt show email option even though i have a rescue email

Jan 25, 2014 12:39 AM in response to sandra285

Does this work on laptops?

Feb 3, 2014 12:05 AM in response to lolwut123

omg you are amazing thanks so much

Feb 7, 2014 6:19 PM in response to lolwut123

I'm having a problem too. I'm using my Apple ID and I don't know the email to change my security question at all. I need help.

Feb 7, 2014 6:26 PM in response to zuolu

There is a way that you can fix it what you can do is go to settings scroll down until you see iTunes click on it click on your Apple ID and then choose credit card and then type in your credit card and your account is automatically unlocked your account hope this helps you guys

Mar 1, 2014 6:53 PM in response to kittycatcnt

how do I reset my security question? I have did everything

Apr 2, 2014 1:50 PM in response to omid.toussi79

i guess our dumb some one said it and you just sit there and not read the comments? wow such lazyness U HAVE TO CALL APPLE DUH

Apr 3, 2014 3:18 PM in response to miljamin27

I have exactly the same problem

Dah•veed

Level 9

64,735 points

Apr 3, 2014 3:57 PM in response to Iamlostonapple

Apple ID security issues -

Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

http://support.apple.com/kb/HT5699

Apr 4, 2014 2:31 PM in response to sandra285

where can i choose to send them an email? i only have the option to call.

Apr 8, 2014 9:19 AM in response to deadman89

uhm i need some help😟 i forgot my security questions for my ipod id and dont kno how to reset them to ones that i remember please help any1 ive been at this for hrs on end thank you

Dah•veed

Level 9

64,735 points

Apr 8, 2014 9:26 AM in response to Sm0K3y323

Apple ID security issues -

Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

http://support.apple.com/kb/HT5699

Apr 20, 2014 2:04 AM in response to miljamin27

You are a life saver and a super star! Thank you very much 🙂

Hannah B

May 4, 2014 12:04 PM in response to lolwut123

I don't know if i had the same problem with you all but i didnt find a certain question about my case .

I have acces to my apple id and my email but i forgot my security questions and when i tried to change my password i needed them badly so i started searching to find a way out and finally i didnt find anything about that ... but i found a way to change my password without security questions it was so easy you only have to go to apple id sing in page and tap forgot my password than choose email authenication as explained in the photos than open your email and click the reset link and now u can change your password ..... i dont know if this was helpful in your case but i tried 🙂

Jan 20, 2015 12:55 PM in response to Pez_f

WWhat's the apple support email? Everytime I go to the support hotline things, it says to call them, but I have zero cell service, an zero available phones.

I forgot My apple id security questions answers