lolwut123

Q: I forgot My apple id security questions answers

My ipod got stolen last year and i had an apple id and recently i got a new ipod touch 4th generation and a $20 gift card

my brother signed into my account and bought some stuff (i let him) then he logged out, he dident change my security questions.

i have $15 left and when i go to buy something on the appstore or the itunes store it says its my first purchase on this device and then

it ask my security questions but i forgot them please help

iPod touch (4th generation), iOS 5.1.1

Posted on Jun 15, 2012 11:47 PM

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Q: I forgot My apple id security questions answers

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  • by Phuongtran1503,

    Phuongtran1503 Phuongtran1503 Dec 23, 2012 7:54 PM in response to lolwut123
    Level 1 (0 points)
    Dec 23, 2012 7:54 PM in response to lolwut123

    Hi , don't worry about that . You need to call apple care at 1800 275 2273 . They will help you reset all security question . Just follow up step by step as they said . Very easy, I called them and got a good result. Let me know if you need more help.

  • by tylerbing12,

    tylerbing12 tylerbing12 Dec 23, 2012 8:18 PM in response to noremorse808
    Level 1 (0 points)
    Dec 23, 2012 8:18 PM in response to noremorse808

    its saying that the web page cant be found on my computer

  • by Tylaboo617,

    Tylaboo617 Tylaboo617 Dec 28, 2012 11:33 AM in response to alialshaya11
    Level 1 (0 points)
    Dec 28, 2012 11:33 AM in response to alialshaya11

    I mean Apple is a good company, but there service is F!@$% UP!

  • by TheRealSlimShady,

    TheRealSlimShady TheRealSlimShady Dec 28, 2012 2:00 PM in response to lolwut123
    Level 1 (0 points)
    Dec 28, 2012 2:00 PM in response to lolwut123

    Oh my god! They need to let us reset the freaking security questions! I just tried to buy a ringtone on my iPad and it said it was my 'first purchase on this device'( which it's NOT ) and then I had to respond to security questions. I had made them TWO YEARS AGO now, and I don't remember any-freaking-thing. So now I can't buy any new ringtones or anything. Thanks a lot, Apple. -__________-

  • by moocowtastic113,

    moocowtastic113 moocowtastic113 Dec 28, 2012 4:32 PM in response to lolwut123
    Level 1 (0 points)
    Dec 28, 2012 4:32 PM in response to lolwut123

    this happened to me too, but i put in the correct answers but apple couldnt figure out that they were, and, as usual, stole my money.

  • by moocowtastic113,

    moocowtastic113 moocowtastic113 Dec 28, 2012 4:34 PM in response to TheRealSlimShady
    Level 1 (0 points)
    Dec 28, 2012 4:34 PM in response to TheRealSlimShady

    i know! it said i had about $2 in my itunes and i tried to buy a song and it said insufficient funds and changed the $2 to $0.51! i hate apple so much for this if we buy their itunes they shouldnt subtract any of it if we havent made a purchase!

  • by moocowtastic113,

    moocowtastic113 moocowtastic113 Dec 28, 2012 4:35 PM in response to Phuongtran1503
    Level 1 (0 points)
    Dec 28, 2012 4:35 PM in response to Phuongtran1503

    haaa! apple being nice! good one!

  • by Chadwell,

    Chadwell Chadwell Dec 29, 2012 2:05 PM in response to sandra285
    Level 1 (0 points)
    Dec 29, 2012 2:05 PM in response to sandra285

    okay. Sent my report. Hopefully this will work. Apple's website is of the worst service I tell you though.

  • by ebolHD,

    ebolHD ebolHD Dec 30, 2012 9:13 PM in response to noremorse808
    Level 1 (0 points)
    Dec 30, 2012 9:13 PM in response to noremorse808

    I tried this on Mac 10.7.5 and it does not work.

  • by ebolHD,

    ebolHD ebolHD Dec 30, 2012 9:16 PM in response to krissy_000
    Level 1 (0 points)
    Dec 30, 2012 9:16 PM in response to krissy_000

     

    Nope. I wish I could.

  • by LexiTaylore13,

    LexiTaylore13 LexiTaylore13 Jan 1, 2013 12:58 PM in response to miljamin27
    Level 1 (0 points)
    Jan 1, 2013 12:58 PM in response to miljamin27

    Although your way seems to be working with everyone else, I however can't put in credit card info because I'm only 14 and I don't have a credit card. And my mom is not willing to put in her credit card info; she doesn't feel comfortable doing so and nothing is gonna make her want to. I've tried everything and I've already had to wait for 8 hours and don't want to do it again. The questions it's asking me are what my first teacher was, what my first concert was, and occasionally where I was on January 1, 2000...

    Umm... Yeah I absolutely know what my first concert was and who my first teacher was, but God knows how I spelled both three years ago when I got my iPod touch 4G... And I do remember what I put for where I was on that date. I know it was something like "I don't know" or "Idk" or "I dunno", etc. But how am I supposed to remember what I put three years ago?

    Now I have my iPad that I got for Christmas, and when I go to make a purchase, it asks me those questions. To get my new music, I just simply used my iPod to get the songs and then transferred them to my iPad from iCloud. But now I want to get the full version of Minecraft on it, but since my iPod hasn't been updated in God knows how long, I can't purchase it from there. So trying to figure out how to change my security questions with no luck has just been horrible....

    Any help? :/

  • by Alissarvr,

    Alissarvr Alissarvr Jan 1, 2013 3:09 PM in response to momoz
    Level 1 (0 points)
    Jan 1, 2013 3:09 PM in response to momoz

    Just do it on the computer then download it on the iPad

  • by Hearlew,

    Hearlew Hearlew Jan 2, 2013 11:15 AM in response to lolwut123
    Level 1 (0 points)
    Jan 2, 2013 11:15 AM in response to lolwut123

    hi just had same problem thanks all

  • by MilestoneFungus,

    MilestoneFungus MilestoneFungus Jan 3, 2013 12:20 AM in response to lolwut123
    Level 1 (0 points)
    Jan 3, 2013 12:20 AM in response to lolwut123

    Ian waiting for reply now. Thank you Sandra

  • by alexem319,

    alexem319 alexem319 Jan 3, 2013 8:10 AM in response to lolwut123
    Level 1 (0 points)
    Jan 3, 2013 8:10 AM in response to lolwut123

    I just went through this and got it resolved today. I sent the email last night and got a response today that had a link for me to put in my information. They called right away and the girl was patient and helpful. They tried my security answers again but they obviously weren't correct. She then asked me a third question which wasn't one of the two that I kept getting and failing to answer correctly. Apparently that was correct and then she walked me through on the apple site to reset my security questions. If my call to them would've be unsuccessful, I planned on trying the credit card trick that someome here suggested. I hope you all get it resolved because I know I'd be P.O.'d too if all my attempts to correct this failed.

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