HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

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midgemax
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Q: Help. iPad2 Frozen. Won't Power On of Off

I've read all the related articles and tried restarting it by opening iTunes (and updated iTunes in the process). I got the error: 0xE8000065. I had opened a VERY large e-mail whereby the sender included several photos embedded in the text. That's when it froze.Obviously, the content was too large for the iPad to handle. But now what?  My iPad is only 3 months old. I know this question has been posted, but none of the answers seem to apply.   Please, somebody help.

iPad 2, New

Posted on Jun 16, 2012 4:46 AM

by Carolyn Samit,Solvedanswer
Carolyn Samit Carolyn Samit
Level 10 (124,577 points)
Apple Music
A:

Hi..

 

Try resetting the iPad ..

 

Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

Posted on Jun 16, 2012 4:44 AM

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midgemax

Q: Help. iPad2 Frozen. Won't Power On of Off

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