KathyGal

Q: carrier settings

Every time I place my iPad in its dock, I'm asked if I want to update the carrier settings. Anyone else have this? Anyone know why, or how to make it stop?

iPad 2 Wi-Fi + 3G

Posted on Jun 16, 2012 5:29 AM

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Q: carrier settings

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  • by garethd70,

    garethd70 garethd70 Jun 28, 2012 11:05 PM in response to KathyGal
    Level 1 (0 points)
    Jun 28, 2012 11:05 PM in response to KathyGal

    I have the same problem, has anyone spoken to O2 as yet?

  • by KathyGal,

    KathyGal KathyGal Jun 29, 2012 12:05 AM in response to garethd70
    Level 1 (4 points)
    Jun 29, 2012 12:05 AM in response to garethd70

    Yes, but with no luck at all.

    Please see the thread for the details of these conversations.

  • by ChrisL1993,

    ChrisL1993 ChrisL1993 Jun 29, 2012 8:02 AM in response to KathyGal
    Level 1 (0 points)
    Jun 29, 2012 8:02 AM in response to KathyGal

    Having the same problem here. iPad 2 on O2.

  • by owen-b,

    owen-b owen-b Jun 29, 2012 9:48 AM in response to ChrisL1993
    Level 1 (5 points)
    Jun 29, 2012 9:48 AM in response to ChrisL1993

    Same problem here, iPad 3 on O2, even though I've not bought any airtime for it in about a month. Just started happening a couple of weeks ago. Constant, several times a day, basically whenever iTunes sees the iPad on the same wireless network.

  • by ChrisL1993,

    ChrisL1993 ChrisL1993 Jun 30, 2012 4:26 AM in response to KathyGal
    Level 1 (0 points)
    Jun 30, 2012 4:26 AM in response to KathyGal

    So far it hasn't happened to me today.

  • by maggie060,

    maggie060 maggie060 Jun 30, 2012 5:36 AM in response to KathyGal
    Level 1 (0 points)
    Jun 30, 2012 5:36 AM in response to KathyGal

    Thanks for all your threads good luck with apple store I it sounds like you are better at explaining things than me I have the new Ipad wireless + 3g and it is still happening as of today so well over 2 weeks now - thanks again

  • by pmkearns64,

    pmkearns64 pmkearns64 Jul 1, 2012 2:22 AM in response to KathyGal
    Level 1 (0 points)
    Jul 1, 2012 2:22 AM in response to KathyGal

    This has been going on for weeks both on a rip in the states and now back home. I am also O2 and Ipad 3. Dont have the answer I'm afraid . And yes its really annoying!!

  • by KathyGal,

    KathyGal KathyGal Jul 1, 2012 4:20 AM in response to maggie060
    Level 1 (4 points)
    Jul 1, 2012 4:20 AM in response to maggie060

    Results from Genius@Apple store visit yesterday:

     

    • Not specifically aware of this issue but aware of similar(ish) issues with other carriers, and iTunes
    • Scrolled through thread on this discussion, noted level of participation, numbers of replies and views
    • Commented that Apple reviewed all threads/discussions and so would be aware of this iPad/O2 issue
    • Was not surprised that O2 has consistently claimed ignorance of problem/denied any responsibility and has referred everyone back to Apple
    • Discussed that the problem appeared to exist irrespective of the type of iPad
    • Discussed the options that people have tried, including restores, re-installs - even of iTunes - new SIMs, and even new iPads
    • Asked if I charged my iPad through a dock connected to a desktop computer - I do mostly. Speculated that those who charged their iPads by other means would not see/be aware of the carrier message
    • View was that this issue is a combination of Apple and O2 software problems, so not surprised that none of the options tried had worked. This view also supported point about syncing/charging via the dock
    • Did not specifically discuss the version of the O2 carrier update, or whether this was the cause, but taken as read from view that this is a software problem. Did not discuss whether it was possible to revert to earlier version of carrier
    • Could not offer solution, view was that this is a 'waiting game' until both Apple and O2 resolve by updating iOS/carriers

     

    If the Genius was correct, it seems that until this happens, or unless someone falls across a solution, we will have to live with this irritation.

     

    I suppose the obvious way to try to avoid the message pop-up is to avoid connecting through a desktop machine by syncing through iCloud and charging through a adaptor/plug. For me, this would not be possible because I'm not on Lion (haven't upgraded because of everything I've read) and in my experience iCloud via Snow Leopard has problems.

     

    Assuming that Apple does indeed review all these discussions, and can see the aggravation to, and time being wasted by, a sigificant number of users, here's a plea to provide a solution/update as soon as possible.

  • by norman_bates,

    norman_bates norman_bates Jul 1, 2012 4:29 AM in response to KathyGal
    Level 3 (675 points)
    Jul 1, 2012 4:29 AM in response to KathyGal

    This is O2 not Apple. They often update their carrier settings, the iPad won't pick up that settings are available unless O2 are pushing the updates out.

     

    Get someone with a different phone who is also on O2 to check if they get new carrier settings (this is usually done through the SIM managent type app in their menu)

  • by KathyGal,

    KathyGal KathyGal Jul 1, 2012 4:45 AM in response to norman_bates
    Level 1 (4 points)
    Jul 1, 2012 4:45 AM in response to norman_bates

    As noted, the view is that this issue is a combination of factors from both O2 and Apple.

     

    Please see the thread for the efforts several people have already made with O2 and Apple, and individually on their own set-ups, to narrow down the source of the problem.

  • by leevictorforrest,

    leevictorforrest leevictorforrest Jul 1, 2012 5:10 AM in response to garethd70
    Level 1 (30 points)
    Jul 1, 2012 5:10 AM in response to garethd70

    I xxx apple

    scope carrier settings

     

    Workarounds people have tried search

    https://discussions.apple.com/message/12944404#12944404

     

    or

     

    More in depth see this O2 band

     

    Surface pressure from geostationary satellite observations in the O2 A-band. D.M. O'Brien∗. 2002-09-30. EUMETSAT Meteorological Division contract

     

    http://www.eumetsat.int/groups/pps/documents/document/pdf_mtg_rep02.pdf

    EUMETSAT Meteorological Division contract EUM/CO/02/1013/SAT

    CSIRO Atmospheric Research, PMB 1, Aspendale Victoria 3195, Australia.

    EMail: Denis.O’Brien@csiro.au

  • by maggie060,

    maggie060 maggie060 Jul 1, 2012 5:43 AM in response to norman_bates
    Level 1 (0 points)
    Jul 1, 2012 5:43 AM in response to norman_bates

    This is only happening on my new Ipad and still asking me to update but this not happening on my Iphone 4s not once has it ask for carrier updates

  • by pmkearns64,

    pmkearns64 pmkearns64 Jul 1, 2012 8:07 AM in response to maggie060
    Level 1 (0 points)
    Jul 1, 2012 8:07 AM in response to maggie060

    Exactly the same.

  • by pmkearns64,

    pmkearns64 pmkearns64 Jul 1, 2012 8:11 AM in response to KathyGal
    Level 1 (0 points)
    Jul 1, 2012 8:11 AM in response to KathyGal

    Thanks and will wait for one or the other to "Fess Up" and fix this irritating blip. So annoying .

  • by London User,

    London User London User Jul 1, 2012 9:52 AM in response to KathyGal
    Level 1 (0 points)
    Jul 1, 2012 9:52 AM in response to KathyGal

    This is in response to one of the points made by KathyGal.

     

    I rarely charge my iPad directly connected to my MacBook Air, and instead through a connection directly to the mains.  This O2 problems continually occurs even when my Air finds my iPad through my wifi connection ... and therefore, you can eliminate the problem being related to a direct connection to the computer.

     

    Still frustrated...

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