HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

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tlbrew
Level 1 (0 points)

Q: I purchase a album and alot of the songs show they download but only play back a little bit of song and then it moves to next song

I have recently purchased 2 complete albums and Itunes shows it has completed the download. However, most of the songs will only play just a portion and then it moves on to next song.. Any ideas on why this is happening?

Posted on Jun 16, 2012 6:14 AM

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tlbrew

Q: I purchase a album and alot of the songs show they download but only play back a little bit of song and then it moves to next song ... more

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  • by b noir,

    b noir b noir Jun 16, 2012 4:24 PM in response to tlbrew
    Level 9 (72,129 points)
    Jun 16, 2012 4:24 PM in response to tlbrew

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies.

     

    Otherwise, I'd report the problem to the iTunes Store.

     

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".

     

    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

     

    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)