my camera shutter won't open - iphone3 GS

Question

Level 1

0 points

my camera shutter won't open - iphone3 GS

hi can about offer any help with this? there seems to be different solutions on the webb - try a full data erase and reset but still not working

iPhone 3GS, iOS 5.1.1

Posted on Jun 16, 2012 8:58 AM

Reply

Answer 1

diesel vdub

Level 7

22,178 points

Jun 16, 2012 10:14 AM in response to bolton26

Basic troulbeshooting from the User's Guide is reset, restart, restore (first from backup then as new).

Try each of these in order until the problem is resolved.

If they do not resolve the issue, then there is a hardware issue and you'll want to take the device to Apple.

Reply

Answer 2

bolton26 Author

Level 1

0 points

Jun 16, 2012 11:32 PM in response to diesel vdub

thanks diesel - tried your suggestions without luck - guess it's a new phone I gather it's exspensive to get this problem fixed

Reply

Answer 3

diesel vdub

Level 7

22,178 points

Jun 17, 2012 5:02 AM in response to bolton26

Out of warranty replacement is $149 in teh US. Depending on how long you've had the device, where you're at in your contract, and what subsidies your carrier may offer, you might find that it's a better deal to upgrade to a 4S for just a little bit more.

Reply