TS2802: iPhone: Hardware troubleshootingLearn about iPhone: Hardware troubleshooting
Currently Being ModeratedJun 16, 2012 10:14 AM (in response to bolton26)
Basic troulbeshooting from the User's Guide is reset, restart, restore (first from backup then as new).
Try each of these in order until the problem is resolved.
If they do not resolve the issue, then there is a hardware issue and you'll want to take the device to Apple.
Currently Being ModeratedJun 16, 2012 11:32 PM (in response to diesel vdub)
thanks diesel - tried your suggestions without luck - guess it's a new phone I gather it's exspensive to get this problem fixed
Currently Being ModeratedJun 17, 2012 5:02 AM (in response to bolton26)
Out of warranty replacement is $149 in teh US. Depending on how long you've had the device, where you're at in your contract, and what subsidies your carrier may offer, you might find that it's a better deal to upgrade to a 4S for just a little bit more.