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Wynn67

Q: can't install safari or itunes

windows(xp) installer will not install safari. It says it can find "safari.msi"

iPhone 3GS, Windows XP

Posted on Jun 16, 2012 9:24 AM

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Q: can't install safari or itunes

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  • by b noir,Solvedanswer

    b noir b noir Jun 16, 2012 7:14 PM in response to Wynn67
    Level 9 (72,129 points)
    Jun 16, 2012 7:14 PM in response to Wynn67

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the /___sbsstatic___/migration-images/186/18668896-1.gif thingy on the Major Geeks page):

     

    http://majorgeeks.com/download.php?det=4459

     

    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)

     

    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.

     

    (4) In the list of programs that appears in CleanUp, select any Safari entries and click "Remove", as per the following screenshot:

     

    Cleanup removing safari.png

     

    Quit out of CleanUp, restart the PC and try another Safari install using a SafariSetup.exe downloaded from the Apple Website:

     

    http://www.apple.com/safari/download/

     

    Does it go through properly this time?

  • by Wynn67,

    Wynn67 Wynn67 Jun 17, 2012 4:04 PM in response to b noir
    Level 1 (0 points)
    Jun 17, 2012 4:04 PM in response to b noir

    b noir

     

    THANKS!!! That did it. Can I ask you something not related to this?

     

    Can you recommend a good registry fixer/repair? I used Win reg. repair and thought it backed up before it changed things but it didn't. My machine would barely do anything, so I restored a back up from the Reg Repair software that I normally use. That helped some, but my system is still VERY slow, almost like it wants to crash. Have any advice? Or a program to recommend?

     

    Thanks again!

     

    Wynn67

  • by b noir,

    b noir b noir Jun 17, 2012 4:10 PM in response to Wynn67
    Level 9 (72,129 points)
    Jun 17, 2012 4:10 PM in response to Wynn67

    You're welcome!

     

    Perhaps rather than a registry scan, let's try a malware scan.

     

    Download and install the free version of Malwarebytes AntiMalware:

     

    http://www.malwarebytes.org/products/malwarebytes_free

     

    Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hours on my Lenovo.)

     

    http://www.malwarebytes.org/mbam.php

     

    Does the scan find any infections?

  • by Wynn67,

    Wynn67 Wynn67 Jun 17, 2012 4:47 PM in response to b noir
    Level 1 (0 points)
    Jun 17, 2012 4:47 PM in response to b noir

    Thanks, again!,  for the b noir,

     

    I use malwarebytes... but I can't remember the last time I did a full scan and I see that my definitions are several weeks old!

     

    I'm running it now. I will let you know what happens when it is done.

     

    Wynn67

  • by Wynn67,

    Wynn67 Wynn67 Jun 17, 2012 6:45 PM in response to b noir
    Level 1 (0 points)
    Jun 17, 2012 6:45 PM in response to b noir

    b noir,

     

    It ran. 1hr 49mins. and it didn't find anything. Everything is still moving at a snails pace.

     

    Wynn67

  • by b noir,

    b noir b noir Jun 17, 2012 6:59 PM in response to Wynn67
    Level 9 (72,129 points)
    Jun 17, 2012 6:59 PM in response to Wynn67

    Okay ... I'm afraid we're getting out beyond my fields of competence now, Wynn.

     

    It might be worth checking in at the Performance and Maintenance forum at Microsoft Answers. (Fingers crossed that should get you on the radar screens of the right sort of advice providers.) Here's a link through to that forum:

     

    http://answers.microsoft.com/en-us/windows/forum/performance

  • by Wynn67,

    Wynn67 Wynn67 Jun 17, 2012 7:33 PM in response to b noir
    Level 1 (0 points)
    Jun 17, 2012 7:33 PM in response to b noir

    b noir

     

    Thanks for the help, buddy! I can use all I can get

     

    I will give that forum a shot.

     

    I am always looking for software to help keep me away from the computer 'doctor', whose first response to anything, and everything, is "I'll have to run a diagnostic test to find out. That'll be $89."

     

    Thanks again!!

     

    Wynn