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All replies
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Helpful answers
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Jun 16, 2012 12:50 PM in response to Thunderbolt535by Knucklesmac,Hello,
Here is an article written by Apple that may help you:
http://support.apple.com/kb/HT1569
Best of luck.
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Jun 17, 2012 10:12 AM in response to Thunderbolt535by Ronda Wilson,Hi, and welcome to Apple Support Communities.
This article:
http://support.apple.com/kb/TS2383
specifically addresses the issue.