HT1202: Using iPhone, iPad, or iPod with multiple computersLearn about Using iPhone, iPad, or iPod with multiple computers
Currently Being ModeratedJun 16, 2012 12:19 PM (in response to chb4th)
You are confusing an iTunes library with your iTunes account - your iTunes purchases
The iTunes library is stored on your computer. Your iTunes purchases are stored in the cloud and in iTunes on your computer when you properly set up your iPad and sync with iTunes on your PC.
Have you ever synced with iTunes and transferred your purchased content into the computer's iTunes?
Currently Being ModeratedJun 16, 2012 6:47 PM (in response to Demo)
Yes, the music I have purchased over the last few years are in my iTunes Library. I just bought this iPad and when I connected to the internet via the Wi-Fi I decided to download some of the music I purchased from my Apple Account. Now I am trying to sync it with my notebook and I get the aforementioned message. It's the first time I have connected to a computer, so, I don't know why it says that the iPad belongs to another library. Any ideas.
Currently Being ModeratedJun 16, 2012 7:09 PM (in response to chb4th)
It's the first time I have connected to a computer, so, I don't know why it says that the iPad belongs to another library. Any ideas.
Yes. That's why iTunes is telling you that it is synced to another iTunes library because you haven't sync the iPad to this iTunes library on this computer. ITunes sees your iPad as new device. It doesn't matter that all of the music from your iTunes store account is in this library. iTunes will see the iPad as a "foreign" device - if you will - because you never synced to this computer.
In short, you need to - transfer purchases into the iTunes library - backup your iPad - restore from that backup - and then sync with iTunes in order for you to make this iTunes library the iPad's syncing library. Ignore the "new laptop" reference. The OP in the original discussion was using a laptop, that's all. This process applies to a laptop, a desktop computer, a Windows computer or a Mac.
Currently Being ModeratedFeb 13, 2013 6:24 PM (in response to Demo)
Thanks Demo, but I would just like to go on record stating that this is an unimaganiably terrible interface. I cant believe these are the steps every user has to go through.
Apple has really fallen flat on their face with this.
Currently Being ModeratedFeb 13, 2013 6:25 PM (in response to johnnyk427)
Also, for other people that got stuck on this because they're using iTunes 11, youll want to
1. Enable the menu bar, its hidden by default, and there are lots of extra options you cant see.
2. Instead of right clicking on the ipad, theres now a screen you can get to that has the options Demo mentioned on it.
Currently Being ModeratedFeb 13, 2013 6:38 PM (in response to johnnyk427)
I wrote my reply in June 2012 long before iTunes 11 came out.
You can still right click on the iPad name under the devices heading and select backup from there in iTunes 11. There were other ways of doing it in previous versions of iTunes as well.
You may think this is a terrible interface but this is how you have to do it if you have already downloaded content to your device and you never synced with your computer before and if you did not or could not copy your iTunes library to your new computer from your old one. iTunes just will not recognize the iPad as being the iPad that belongs to this particular iTunes library unless you complete these steps.
I got a new MacBook for Christmas this year. I set it up from a Time Machine backup of my old MacBook which copied my iTunes library to the new computer, all that I had to do was authorize the computer and I was ready to go. I didn't have to go through all of this.
Currently Being ModeratedFeb 13, 2013 6:51 PM (in response to Demo)
Yep I realized those instructions were old, they were enough to get me through it though so thanks nonetheless!
As for the interface, I would think everyone who gets a new iPad would download an app or two before the sync it their computer. And if thats the case, then everyone has to go through this stupid process.
Currently Being ModeratedFeb 13, 2013 8:26 PM (in response to johnnyk427)
Update: I did all these steps, iTunes tells me 'You must download a software update', I do it, then 'There was an error downloading the update'. iPad is then COMPLETELY WIPED CLEAN and empty. All my apps are deleted and gone. Utter, utter failure on Apple's part. I am never buying another Apple product again.
Currently Being ModeratedSep 17, 2013 5:37 PM (in response to Demo)
I have a concern about performing this action and I hope that you can help.
I am running mobileiron, because this iPad is a company purchase and I am synced with the exchange server. If I follow the instructions, will it mess up my mobileiron account. I'm affraid if I do this process that I will lose my exchange server connection and have to completely wipe the iPad and start EVERYTHING from scratch.
Thanks for your help.
Currently Being ModeratedSep 17, 2013 5:50 PM (in response to Bullgator95)
I would never suggest that any user perform any actions with a company owned iOS device without the knowledge and consent of the company's IT department, so I suggest that you check with them before you do anything at all with the iPad.
I know almost nothing about MobileIron except what I have read in a couple of quick Google searches, so I feel even less comfortable about recommending anything in this situation.