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crashes itunes

Every time I connect my 4th gen shuffle, my computer freezes.

iPod shuffle (4th generation), Windows XP

Posted on Jun 16, 2012 1:32 PM

Reply
3 replies

Jun 16, 2012 8:23 PM in response to ha3022

Do you have the latest version of iTunes installed, which is currently 10.6.3?


http://www.apple.com/itunes/


Your profile info says you use Windows XP. The system requirements for the latest iTunes says Windows XP Service Pack 2 or later. However, the tech specs for the 4th gen shuffle


http://www.apple.com/ipodshuffle/specs.html


says system requirements are Windows XP Home or Professional (SP3) or later. Does your computer meet that requirement for Windows? If this is an older computer, does it have USB 2.0? Have you tried it on more than one USB port, which is directly ON the computer (not on a USB hub)?

crashes itunes

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