Previous 1 2 Next 24 Replies Latest reply: Jan 18, 2014 5:47 AM by budagram
Steve Price2 Level 1 Level 1 (5 points)

How do I remove email addresses from the autocomplete list in iPhone or iPad Mail apps? I know how to do this in Mac OS X Mail.  But the iOS Mail apps don't seem to provide a way to remove old, dead or unwanted email addresses that you don't want autocomplete to list when you start typing in an email address.

  • wjosten Level 10 Level 10 (93,370 points)

    Can't do so on an iOS device, at least you can't right now. Restoring your phone as a new device in iTunes is the only way to delete this data. Either that, or you live with it.

  • Steve Price2 Level 1 Level 1 (5 points)

    Thanks for the information.  I just filed a bug report on this with Apple support.

  • wjosten Level 10 Level 10 (93,370 points)

    Well, don't know that Apple feels this is a bug, as it's been this way since the first iPhone was released, and numerous requests have been made to add this ability to the iOS.

  • Steve Price2 Level 1 Level 1 (5 points)

    You can call it a missing requirement or feature; or you can call it a bug.  It is not acceptable, which does not me we can do anything about it except what we are doing here.  I poked around and found that people have been telling Apple about this annoying lack in the iOS mail app for many years.  Perhaps it might be a part of the iOS 6 release.  We can pray and hope.  Which is apparently all we can do.

  • LRich3001 Level 1 Level 1 (0 points)

    This occurs with Mac Mail on the computer too and it's driving me crazy!  Deleting an old address from the Previous Recipients list does NOT stop the autofill from putting in old addresses.

  • Steve Price2 Level 1 Level 1 (5 points)

    LRich3001:  I have not had any problems with autocomplete on email addresses in Mac OS X, the regular Mac Operating System Mail application.  Just use "Window --> Previous Recipients" from the Mac Mail menu. This brings up a report of all your remembered email addresses.  Once you delete them from this list, they will not appear during autocompletion as you type email addresses.  Of course, if you retype one of them, they will be added back to that list.  But you can always edit that recipient list.

     

    MY PROBLEM is that iOS, the operating system for Apple mobile devices has no feature that allows you to edit the recipients list, from what I am being told on this community forum.

     

    Apparently Apple users have been requesting this for years, since the invention of iOS, and Apple has not yet provided this feature.   Also, it appears that Apple chooses to respond to user's requests with silence.

  • _Greg_ Level 1 Level 1 (0 points)

    Mac OS X 10.2, 10.3, 10.4 or later

    1. Open Mail.
    2. From the Window menu choose Address History or Previous Recipients.
    3. Select the address(es) to remove, then click Remove from History.


    Mac OS X 10.1.5

    Open Address Book, locate and select the address(es) to remove, and click Delete.

  • Kaka Dongguan Level 3 Level 3 (805 points)

    Friend,

     

    This is not a bug. A you said before, it is just an auto filling, the iOS search in your contacts list some information that is similar as you are writting.This is not a previous recipients, like in your MAC.

     

    For an example, if in your contacts list you have: Steve Jobs

                                                                             stevejobs@apple.com,

    when you start to write St.... in email, the iOS will automatically brings to the list: Steve Jobs

                                                                                                                            stevejobs@apple.com

     

    Check itt by yourself. I hope it will clarify your question and cure your headache.

  • jwwalke Level 1 Level 1 (10 points)

    Actually there is a way to clear the old email address.

    From your iPhone start typing the name of the person you would like to email.

    When you see the old email address then click the arrow to the right of that old email and click "Delete from Recents"

    This will solve the problem that you are having.

  • Russfromtx Level 1 Level 1 (10 points)

    Actually I tried this on my iPad just now, and it worked like a charm. Thank you!

  • Steve Price2 Level 1 Level 1 (5 points)

    I wonder if this feature was just released with iOS 6?

    It works perfectly.  Now I can easily remove all unwanted email addresses from the recent remembered list on all my Apple mobile devices.  Great!

  • Meg St._Clair Level 8 Level 8 (40,180 points)

    Steve Price2 wrote:

     

    I wonder if this feature was just released with iOS 6?

    It works perfectly.  Now I can easily remove all unwanted email addresses from the recent remembered list on all my Apple mobile devices.  Great!

    Yes, it's new with iOS 6. You see, Apple does pay attention to requests!

  • kstaffan Level 1 Level 1 (0 points)

    Not for me - the problem is now MUCH worse.  Yes, I can now easily remove the few addresses that I've actually recently used, but they're the ones I want to stay.  What I want to delete is the tons of email addresses that are now there because of the integration with Facebook - email addresses I never expect to use directly.  Is there any way to get rid of THEM?

  • Meg St._Clair Level 8 Level 8 (40,180 points)

    As that is an entirely different issue, I'd suggest you search the discussions (use the Search Discussions box at the upper right) and review one of the several threads out there on the matter. I don't know the answer myself. Sorry.

     

    Best of luck.

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