Q: iphone upgrade error 3004
I recently tried to upgrade iOS on my Iphone, There was an error during the process 3004. The iphone now shows connect to itunes but, itunes starts but does not recognise the iphone, I've been through the help checking Apple mobile device services (the phone is there under the USB devices but not showing in recovery mode on the connctions view.)
Tried all on:
https://discussions.apple.com/message/16333807#16333807
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/ts1495
and restarting the computer and phone.
Windows, Itunes 10.6.3.25 Iphone 4 trying to upgade to 5.1.1
Any suggestions?
iPhone 4, iOS 4.3.1
Posted on Jun 16, 2012 3:11 PM
I have spent a further few hours playing with this problem.
The key issue is not the original error which has killed my phone, but the fact I could not get iTunes to recognise it to enable me to restore it.
I have tried 2 things 1 selecting the automatically check for updates checkbox in the preferences, this has addressed the iTunes opening a file window when I selected update, issue I had.
Following this, I have finally got it to recognise the iPhone by first connecting my iPad and then ejecting it and connecting my iPhone. I don't have a clue as why this has worked or if it should....
But I am now able to restore my phone.
Posted on Jun 17, 2012 2:17 PM