Macbook Air usb3 not working!

I just got my mac book air, my usb3 external HDD is not getting detected. It was working fine with my old mac book pro. Any solutions?

MacBook Air, Mac OS X (10.7.4)

Posted on Jun 16, 2012 6:06 PM

Reply
81 replies

Aug 23, 2012 11:08 PM in response to EJW Tas

confirming NO improvement in USB 3 support for external USB 3 HDD. HDD spins up/spins down, spins up, spins down ad nauseum. Connection and use 100% through USB2 hub, but useless when directly plugged into USB 3 port on MacBook Air (mid-2012)


a shame as 10.8.1 didn't fix the external HDMI video output issue either


oh well, perhaps 10.8.2 might fix it!

Sep 10, 2012 12:46 PM in response to karthikfromcharlotte

I have the new (2012) MacBook Air w/512GB SSD. Here's my problem: I have two usb 3.0 drives. I am using a 1TB for Time Machine and a 500gb for a cloned bootable disk. I am able to mount, read and write from the usb 3.0 drives (hence I was able to create the bootable drive and the Time Machine backups, but I cannot boot the bootable disk from the direct usb 3.0 ports but I can boot from the usb 2.0 ports on my Thunderbird display. Can also boot from my 2011 MacBook Air's usb 2.0 ports. So good news: it took no time to create the bootable drive using fast usb 3.0. Bad news: cannot boot the usb 3.0 drive from the onboard usb 3.0 ports!! Incidently, I can boot a usb 2.0 drive from the usb 3.0 port. So basically I may as well have usb 2.0 ports except that the write speed is indeed faster.

Sep 20, 2012 1:48 PM in response to karthikfromcharlotte

Repeating my post from July 17 on this discussion, USB 3.0 does work on my mid-2012 MacBook Air:


I have a USB 3 thumb drive - Kingston Digital Data Traveler Ultimate 3.0 Generation 2 - which works just fine on my MacBook Air mid-2012 13" 8GB machine. The USB ports on the MacBook Air support both USB 2 and USB 3, but I can tell from the transfer speed to the thumb drive that it's working as a USB 3.

Sep 20, 2012 3:55 PM in response to karthikfromcharlotte

Yes, I also have a Kingston usb 3.0 thumb drive (256gb!) and it works great also have a Patriot usb 3.0 8gb thumb drive that I made into bootable media & a 64GB Patriot usb 3.0 Xporter - very speedy. The thumb drives, because not much power is needed work great. However, external spinning HD's not so much. I have 2 Silicon Power Stream S20 drives that I can read and write to but cannot boot from. I have 2 usb 3.0 Toshibas that just keep dimounting unless I use usb 2.0 (through the Thunderbolt display or extension cable). I just received a LaCie 500GB Porsche Design P'9223 USB 3.0 portable drive. I created a bootable back up and guess what, it does boot. This drive was created for the Mac so maybe needs less power? Anyway there's a 500gb and a 1TB LaCie model. A little pricey ($99.99 for the 500gb) but bought it at work.

Oct 27, 2012 1:12 AM in response to karthikfromcharlotte

I have a MBA new model and I am also having the same problem as most of you.

My Toshiba USB3.0 hard drive does not work at all with my MBA.

It turns on with a different light than the normal light.


This is unacceptable!!!

The system even crashed when I was trying to get it to work!


Finally only "dumbing down" to USB2.0 by using a microUSB cable the MBA sees the HD.

=/


This is my first Mac at all and so far I am having problems with external Projectors and external HD USB 3.0..

Very disapointing!!!!

Nov 5, 2012 2:17 PM in response to bugboi

Well, I finally got tired struggling with getting my WD passport working with the MBA, sold it and bought an Iomega Prestige 1TB USB 3.0 drive. Since that upgrade I haven't encountered any problems whatsoever. When looking at the system report, the drive correctly requests more power from the USB port (Currrent Required (mA): 900). I strongly believe the source of all this problems is on the drive side, the MBA just gives the device only that much power as the drive requests (224mA in the case of my old WD drive).

Nov 9, 2012 1:01 PM in response to karthikfromcharlotte

The MacBook Air/Pro Update 2 dPatch idn't fix the problem - my MacBook Air (mid-2012) still can't handle externally-powered USB 3 hard drives; I still need to use a powered USB 3 or USB 2 hub to use large (3TB drives) !!!!

no problems with WD 1TB USB3 bus-powered drives, but 3TB in powered external enclosure still u/a


will be sending another bug report to Apple ...

Nov 13, 2012 2:21 PM in response to karthikfromcharlotte

My USB 3 drive still does not work despite all the updates. It is a Lexar. I am wary of throwing money down the rain and trying a different make as mine is a 64 gb so not cheap.

I don't understand why these mbas are stilled billed as USB3 . Mine is not recognised. Why would I use a cable or a hub to down grade to USB 2? If so I would have bought a cheap USB 2 stick!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Air usb3 not working!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.