2 Replies Latest reply: Jun 16, 2012 6:25 PM by randers4
Turdbo Level 1 Level 1 (0 points)

I'm using an iMac with OSX 10.6.8, an iPhone 4 with 5.1.1 and iTunes 10.


I plugged my iPhone 4 into the USB and launched iTunes, it doesn't recognize there is an iPhone plugged in. I plugged in my iPod, another iPhone and another device into the computer and on multiple ports to ensure it wasn't a hardware issue or a USB issue. All other devices were recognized. I tried plugging in my iPhone on my girlfriends computer and it still wasn't recognized. I believe this is a phone issue completely.


I tried reinstalling itunes several times, also deleted the mobile device files and restored the phone to its defaults and nothing has helped. Does anyone have any idea what may be causing this? Your help would be greatly appreciated! I've seen many posts on similar issues but none really matching what ive been dealing with! Thank you!

iPhone 4, iOS 5.1.1