Previous 1 2 3 4 5 Next 73 Replies Latest reply: Jul 31, 2012 1:52 PM by plakat Go to original post
  • Zolihonig Level 1 (15 points)

    Well, I realize I was switching Chrome tabs when today's crash happened. Error log below in case anyone is interested:


    Interval Since Last Panic Report:  126670 sec

    Panics Since Last Report:          4

    Anonymous UUID:                    55282FF8-AE3C-43B2-B8BE-C2E82CBDB839



    Mon Jun 18 15:43:35 2012

    panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f8165f9b1, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x0000000045add03a, CR4: 0x00000000001606e0

    RAX: 0xffffff7f8165fa84, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x00000000012aad09

    RSP: 0xffffff80e7c5b790, RBP: 0xffffff80e7c5b7a0, RSI: 0xffffff80113e6400, RDI: 0xffffff801f343000

    R8:  0xffffff80e7c5b93c, R9:  0xffffff80205b5a18, R10: 0xfffffe800721e560, R11: 0x0000000000148cf4

    R12: 0x0000000000000003, R13: 0x0000000000000001, R14: 0xffffff801f343000, R15: 0xffffff801717ba00

    RFL: 0x0000000000010286, RIP: 0xffffff7f8165f9b1, CS:  0x0000000000000008, SS:  0x0000000000000000

    CR2: 0x0000000000000008, Error code: 0x0000000000000002, Faulting CPU: 0x0



    Backtrace (CPU 0), Frame : Return Address

    0xffffff80e7c5b440 : 0xffffff8000220792

    0xffffff80e7c5b4c0 : 0xffffff80002c4794

    0xffffff80e7c5b670 : 0xffffff80002da55d

    0xffffff80e7c5b690 : 0xffffff7f8165f9b1

    0xffffff80e7c5b7a0 : 0xffffff7f816960c3

    0xffffff80e7c5b7d0 : 0xffffff7f81691b0b

    0xffffff80e7c5b800 : 0xffffff7f81693553

    0xffffff80e7c5b970 : 0xffffff7f81660730

    0xffffff80e7c5b9a0 : 0xffffff7f81690fb5

    0xffffff80e7c5b9c0 : 0xffffff7f81663e96

    0xffffff80e7c5bb00 : 0xffffff7f81660ed4

    0xffffff80e7c5bb60 : 0xffffff800065593e

    0xffffff80e7c5bb80 : 0xffffff800065621a

    0xffffff80e7c5bbe0 : 0xffffff80006569bb

    0xffffff80e7c5bd20 : 0xffffff80002a3f08

    0xffffff80e7c5be20 : 0xffffff8000223096

    0xffffff80e7c5be50 : 0xffffff80002148a9

    0xffffff80e7c5beb0 : 0xffffff800021bbd8

    0xffffff80e7c5bf10 : 0xffffff80002af140

    0xffffff80e7c5bfb0 : 0xffffff80002dab5e

          Kernel Extensions in backtrace:

   [6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f81657000->0xffffff7f816bdfff

                dependency:[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80829000

                dependency:[A004D087-8FB7-3630-AD65-18DC2A9B2EEA]@0xff ffff7f80cb8000

                dependency:[2E0BAC50-C4B6-3353-BADA-0168305F3D06]@0 xffffff7f80c7f000



    BSD process name corresponding to current thread: Google Chrome He



    Mac OS version:




    Kernel version:

    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

    System model name: MacBookAir5,1 (Mac-66F35F19FE2A0D05)



    System uptime in nanoseconds: 31709706831048

    last loaded kext at 15461670117209:          1.7.2 (addr 0xffffff7f80794000, size 241664)

    last unloaded kext at 19778943708708:          4.0.7f2 (addr 0xffffff7f8088d000, size 73728)

    loaded kexts:

    com.LivestreamProcaster.driver.ProcasterAudioRedirector          2.0.0          1.7.2          3.0          122          100.12.69          2.0.5d3          5.0.0d8          2.2.3f13          2.2.3f13          3.5.9          1.59          5.0.0d8          1.0.0d1          4.0.7f2          2.0.1d2          7.0.0          1.2.3          3.1.32          1.6.0          170.2.2          1.0.33          7.2.8          7.2.8          4.0.7f2          227.6          227.6          1.0.0d1          1.0.0d1          33          404          2.0.4          560.7.21          161.0.0          5.0.7          1.6.1          2.3.0          5.0.7          1.0.7          1.5          1.5          1.7          1.9          1.5          1.6          195.0.0          3.2.30          1.3          8          195.0.0          1.0          3.2.1          2.2.3f13          80.0.2          10.0.5          2.2.3f13          2.2.3f13          1.8.6fc18          1.3          1.0.10d0          5.1.1d6          3.1.3d10          5.1.1d6          3.1.32          1.0.4          1.0.10d0          2.3.4          2.3.4          4.0.7f2          4.0.7f2          1.8.4          1.8.4          1.2.5          230.5          5.0.0          5.0.7          5.0.0          1.6.0          2.0.3          420.3          2.1          5.0.0          2.0.8          5.0.7          1.6.1          1.7.1          1.1          177.5          1.0.0d1          331.7          1.7.2          28.18          1.5          2.7          1.4

    Model: MacBookAir5,1, BootROM MBA51.00EF.B00, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.4f14

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (

    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SM256E, 251 GB

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0249, 0x1d182000 / 5

    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 6

  • rkaufmann87 Level 9 (55,218 points)

    Well it seems Chrome has some issues with this build of OS X. My recommendation would be to uninstall it and wait for Google to supply and update.

  • Ryan Mcmanimie Level 1 (0 points)

    Yup.  I'm running into the same issue.  New 2012 MBA, Google Chrome, Unrecoverable freezes requiring a hard reboot.  Happened 3 times in 5 or so hours yesterday.


    I can happily walk it up to the Apple Store and get a replacement but I don't see the point when it clearly seems like the resolution is software, not hardware based.


    I'm going to utilize Firefox exclusively today (in addition to the same apps I was running yesterday) to confirm the Chrome hypothesis.

  • Bartek Bulzak Level 1 (0 points)

    Same problem here. Froze twice since I got the computer 4 days ago. Both times I was in Chrome.



  • rkaufmann87 Level 9 (55,218 points)

    Well it seems pretty clear to avoid Chrome until Google comes out with a fix.

  • slumpey326 Level 1 (0 points)

    I saw that there was an adobe flash update today that it suppose to fix crashing in firefox.  Did anyone else notice this.


    My new macbook air 13in crashed twice yesterday trying to watch the nba finals game via espn3.  Oh yeah, it was on chrome to.


    Who do you think would make the update, Chrome? Adobe? Apple?

  • B_Berry Level 1 (0 points)

    Guys if on the Crash Dump is reported the following :


    BSD process name corresponding to current thread: Google Chrome He


    probably is a Chrome issue. Please report to google via the following URL through your Chrome Browser.




    Please also mind that Chrome has Flash "inside" and doesn't require a standalone installation.

    If the root of our evils is flash inside Chrome, we need to get as well an update from Google Inc.



  • denton.shanks Level 1 (0 points)

    new 5 day old Macbook Air 11in crashed >10 Xs, all while in chrome (but chrome's almost all I use on a daily basis)

  • arons Level 1 (0 points)

    i have stopped using chrome and crashing has stopped while browsing or streaming media, but now itunes seems to freeze all the time. It then crashes hmmm

  • The Robby Level 1 (0 points)

    My new MBA crashed for the first time yesternight. But I didn't copy the error log. I was running WinVsta on the VMFusion and a few other programs. But I have 8GB RAM, so I don't think it should be RAM. Could it be because I'm running out of disk space in the virtual machine? 2.52GB left out of 40.

  • markbrads Level 1 (0 points)

    I'm getting similar issues and I have never used chrome on mine, mine happens when closing and/or using Parallels.


    Is it a bigger problem than we all think?


    Is it the HD4000 causing the problem?


    Would be nice to know especially if we all have faulty product, I don't want to miss my 14 day exchange window whilst hoping for a driver/software fix.

  • weisserj Level 1 (0 points)

    Same is happening to me.  Not happy but at least this means it's not a problem with only my computer.  Hopefully it's a simple update fix because I've grown rather fond of chrome.

  • Patopipp Level 1 (10 points)

    Common issue in the new MBP mid 2012, mine freezes while playing Diablo 3 (everytime I close the game my Mac freezes). It sometimes froze while using Chrome. I believe it must be a problem related to the Intel HD 4000, I hope Apple releases an update fixing this.

  • rkaufmann87 Level 9 (55,218 points)

    Another post thinking this is an Apple issue. Each time the user says they're running Chrome. The comon thread here people is Chrome, therefore if a fix is coming I would think it would come from the developer that has the this case that is Google! Chrome is their app so the problem seems to be with Google and not Apple. Am I not getting something?

  • slumpey326 Level 1 (0 points)

    It appears that Chrome is the big culprit here, but could the new HD4000 graphics have something to do with it also.