Software Update not showing available updates (but says new software is available)

I have the same problem just started this last update a week a go. I think its something on Safaris end hopefully they will fix this problem.

Also this webiste is messed up i had to sign in three times before it could reply to this post.

I'm experiencing the same issue -- "New software is available from Apple" but no items to select. I discovered it in the same way as well, trying to update to iTunes 10.6.3 on Windows 7.

I am experiencing a similar issue and so are some other users i know But i think the problem is on apples end because it sounds like both of our softwares try to connect to apple but their not sending information back.

my thread is

apple software update in windows help!!!!

Me too, running windows 7 in Parallells

Same problem. not even trying to get me to install Quicktime of iTunes at all on this fresh install of Windows 7. Installed on BootCamp, currently running in VMware Fusion 4.

I get the same thing and always download/install. I see that I have about 20 downloads/installations same update. Apple could tweek the system a bit perhaps so it would recognize what we already have.

I have done some testing of this problem and it seems to be something on Apple's end. I have had this problem of Apple Software Updater stating there are new updates available but doesn't display what they are. I had a computer image that is a year old and hasn't had any of the recent updates applied to it. When I loaded this image it has the same problem. So it isn't a recent update from Microsoft or Apple that created this problem we are experiencing. I really believe it has something to do with the way their update servers are displaying the information.

I'm having the same problem too. I just clean installed Win 7 Home Premium x64 via bootcamp, installed the bootcamp drivers, installed all of the win 7 updates, then went to install apple software via software update and I'm getting the same message everyone else is.

That is unbelievable embarrasing for Apple... some hundred billion Dollars in cash, but can't afford somebody to fix this small problem!!

A clever guy found the problem for them (DNS issue!), yet MONTHS later Apple hasn't FIXED this crap!

Here's the workaround:

https://discussions.apple.com/thread/4040644?answerId=18935862022#18935862022

I'm having the problem on six laptops. It is September 5th, 2012 and the issue is not solved. I used the work around listed above, adding IP address to host file. Not sure how the user figured this out but thankfully he/she did.

SOLVED IT

1. Right click on Apple Software Update in the Start Menu and bring up the Properties Window
2. Select the Security tab
3. Select your Username (don't worry about what rights the computer Administrators group has, it does not apply here) and select Edit
4. After you pressed Edit, you should have a Window that shows all the computer groups (Administrators, etc.) and usernames (yours and other users (if any)) on your computer. Select yours.
5. Change your Rights to Full Control, press OK.
6. Press Apply, applying the changed settings to Apple Software Update, then press OK to close the Properties Window.

You can now run Apple Software Update and see what programs (updates) there are to download. For some reason, the latest update which came down gave the computer user (in this case, you--meaning pitiful us) no rights other than deleting. This meant that we could not see anything--no updates, nothing. What we just did through this list was give the ability back to the user.

Sorry this didn't work. Putting in the host address worked.

Thanks for the info. Maybe it will work for others.