iTunes update - not working

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iTunes update - not working

I opened iTunes tonight and got a notification to update. I clicked ok to update and nothing happened. I tried to reopen iTunes and still nothing happened. I went to the iTunes site, got the downloaded and the install failed. I closed all my programs and tried to restart my MacBook pro (mid 2009 with new Samsung 1TB harddrive). The chime went off and I came to the default boot screen but instead of a normal boot I got a loading bar. Once the bar filled up all ingot was the apple logo and a spinning gear. After waiting a few minutes for my log in screen to show up, I held the power button down to start all over. Same process. Same result. Please can someone help me?

MacBook Pro, Mac OS X (10.6.5)

Posted on Jun 16, 2012 9:56 PM

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Answer 1

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JCorcho Author

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Jun 17, 2012 12:02 AM in response to JCorcho

nevermind..

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Answer 2

b noir

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Jun 17, 2012 3:50 PM in response to JCorcho

Quickly doublechecking, J. Did you get past that by updating using a .dmg installer downloaded from the Apple Website?

http://www.apple.com/itunes/download/

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Answer 3

JCorcho Author

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Jun 17, 2012 8:50 PM in response to b noir

Yeah, I had gone to the apple site, got the downloader and went to install. The installation failed and then everything went down the pipe. I ended up having to do a repair disk by mounting my old HD. That seemed to do the trick. When it seemed like all was ok, I redownloaded the installer and ran it. It worked.

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