MacBook Pro Retina display burn-in?

Thank you! I was at the Apple Store this past weekend (Over 1.5 hours away from home) and I totally agree that the retina MBP is awesome. I was all set to order it until I started investigating and seeing the image retention issues. I guess I am glad that the store was so busy as I almost ordered it at that store. Glad I checked here. Thanks again!

@ Sound Evolution

Personally, I would send both back and try again. The imperfections you described should not be tolerated - not for the money you're talking about here.

In other news, the whole LG versus Samsung might prove to be a moot point soon if the following is true...

http://appleinsider.com/articles/12/10/22/samsung-plans-to-terminate-lcd-supply- contract-with-apple

DB-5

Looks like macbooks with Samsung panels will be gone soon. What to do? Accept IR or wait for next gen?

http://techcrunch.com/2012/10/22/samsung-to-cut-the-cord-end-lcd-panel-supply-re lationship-with-apple/

same here... perfect LG week 40. did make a small adjustment on whitepoint.

Accept the IR and do what this article says.

http://support.apple.com/kb/HT5455

If not, get another computer. The pros out weigh the cons in my opinion. This machine is awesome. Also, get rid of these darn gray backgrounds and stop observing it. If it interferes with your work return it. I am still getting used to the speed of this thing. I am music producer and this machine enables me to do stuff I couldn't do with most computers. Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.

Yes, if everything else is fine... but as with Sound Evolution's dilemma, it's not just IR. 😟

@nt wrote:

Accept the IR and do what this article says.

http://support.apple.com/kb/HT5455

If not, get another computer. The pros out weigh the cons in my opinion. This machine is awesome. Also, get rid of these darn gray backgrounds and stop observing it. If it interferes with your work return it. I am still getting used to the speed of this thing. I am music producer and this machine enables me to do stuff I couldn't do with most computers. Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.

Unfortunately, This is the case with Apple since 2008 already. I went through many first gen MacBook Air's and all had cosmetical damage and imperfections in one way or another. Then I bought a 17" full spec MacBook Air. It had dead pixel and a missaligned screen. My only "perfect" mac ever was my top speced MacBook Air 11".

So one way or another it is something common with mac's and unfortantely something we must learn to accept. Getting new ones everytime only gives a very small chance getting a "perfect" one. And in worst case, you end worse then what you had.

Unless Apple brings back production to USA, I think this is something we have to deal with.

srhwang wrote:

Yes, if everything else is fine... but as with Sound Evolution's dilemma, it's not just IR. 😟

@nt wrote:

Accept the IR and do what this article says.

http://support.apple.com/kb/HT5455

If not, get another computer. The pros out weigh the cons in my opinion. This machine is awesome. Also, get rid of these darn gray backgrounds and stop observing it. If it interferes with your work return it. I am still getting used to the speed of this thing. I am music producer and this machine enables me to do stuff I couldn't do with most computers. Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.

But your situation sounds pretty extreme.

Sound Evolution wrote:

Unfortunately, This is the case with Apple since 2008 already. I went through many first gen MacBook Air's and all had cosmetical damage and imperfections in one way or another. Then I bought a 17" full spec MacBook Air. It had dead pixel and a missaligned screen. My only "perfect" mac ever was my top speced MacBook Air 11".

So one way or another it is something common with mac's and unfortantely something we must learn to accept. Getting new ones everytime only gives a very small chance getting a "perfect" one. And in worst case, you end worse then what you had.

Unless Apple brings back production to USA, I think this is something we have to deal with.

srhwang wrote:

Yes, if everything else is fine... but as with Sound Evolution's dilemma, it's not just IR. 😟

@nt wrote:

Accept the IR and do what this article says.

http://support.apple.com/kb/HT5455

If not, get another computer. The pros out weigh the cons in my opinion. This machine is awesome. Also, get rid of these darn gray backgrounds and stop observing it. If it interferes with your work return it. I am still getting used to the speed of this thing. I am music producer and this machine enables me to do stuff I couldn't do with most computers. Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.

FYI - Samsung is rumored to be expected to cease production of panels for Apple in 2013:

http://www.macrumors.com/2012/10/22/samsung-to-cease-providing-lcd-panels-to-app le-in-2013/

I'm sure glad I snagged a Samsung Retina MBP15R when I could. For those of you still playing the lottery, I sure hope Apple finds a supplier who can consistently deliver high quality panels without IR, dimmed output, or yellow tint. (And for my own sake, if I ever need a repair, I sure don't want to get my MBP or panel swapped out for a junk one.

I can tell everyone, that they slightly changed the rMBA design. I have a week 43 and a week 41 side by side as told in my previous post. The upper shell seems different. It is slightly thinner (this is not a good thing, since it flex more) and my suspicous is right by discovering that the week 43 is 0.2KG. lighter. They changed "something" in the display shell, or it are different manufactuer tollerances.

Ok got my unit today. A day early. FedEx showed delivery tomorrow.

It is an LG. My build shows week 43. I've had it up and running now for 3 hours installing stuff I need to work with. So far no heat issue. Fans barely run. Processors seem extremely quiet activity wise even when installing say Xcode.

I have not done a specific test for IR but I have been moving windows around and I'm not seeing any. The display is bright, clean, no bleeding or yellow (guess that's a samsung thing). Of course I will keep my eyes peeled for IR but being a programmer and not a graphic artist I'm not sure even the IR I saw at BestBuy would bother me. But I'll keep everyone posted.

I went for the 16gb RAM and the 768 Flash disk. The machine is FAST. I do believe the fans are MUCH quieter. Right now they are showing 2500 RPM. I set my older 2010 MBP to 2500 RPM and it is about twice as loud.

I do feel a tiny bit of warmth as I lay my hands on the unit to type. But my older MBP does this too. So far so good.

http://www.macrumors.com/2012/10/22/samsung-to-cease-providing-lcd-panels-to-app le-in-2013/

Honesty Mark don't bother with the IR test. Chances are you got a perfect Macbook. Reading this thread will have you paranoid and make you think something is wrong with it. The LG screens have slight IR. Mine barely did when it came brand new. They all do. Follow what apple wrote.

http://support.apple.com/kb/HT5455

Yes, some Samsung panels don't have this characteristic and the bottom line so what. We are going to have to get used to LG from what has been going around. If the IR goes beyond what is normal they will fix it so no need to worry. These macbooks aren't perfect but they are the best notebooks out there and regardless of the minor IR they come with nothing comes close. Just my opinion. I make music for a living and rMBP is amazing at handling all my virtual instruments and enables me to do my job which is be creative far better than any other machine out there. Just relaxe and enjoy your computer and be sure to grab apple care before your year is up. Also, this thread will have you think this is affecting many people but the amount of people posting to this thread is minute compared to the number of satisfied customers out there who don't even notice the IR or have noticed and don't care. Apple has addressed it. Its a characteristic of THEIR new machine. They aren't forcing you to buy. Lets move on and enjoy it. It is a brilliant piece of machinery.

@Sound Evolution...this is an exception. Change yours ASAP. I would exchange mine if it had that many issues.

@srhwang...your advice was right from the get go. Thanks.

@nt, Well I'm certainly not going to go crazy testing it every 15 minutes for IR. In my case as I explained early on in this thread I'm a programmer. This means I have windows open and I flip between different spaces all the time. At BestBuy I put a piece of tape on one of the LG rMBPs to see if it was swapped out. The unit runs from 10am til 9pm most days. Before I ordered mine I came in and ran it as if I were doing my work. I setup some spaces (****** off the BestBuy apple guy but so what). I opened some windows in various spaces and I tried to get the machine real hot. I had 6 term windows doing yes > /dev/null.

While that was going on I flipped back and forth, moving windows a little as I normally do. I then brought up safari and watched an 8 minute youtube vid while I moved some more windows. The fans were definitely on and the unit warm to the touch but just barely.

I went in and out of mission control, back and forth to different spaces and ONLY IF I set the base gray background could I see a little IR. Moments later when a window covered that area it was gone. If I set any kind of a textured background I couldn't really see the IR. Now this machine was several months old. I think it was this test that finally got me to place the order.

I'm at a doctors appointment now on my older MBP because my new one is home sycning everything and the kitchen sync from Dropbox and a few other places. I'm going to keep my eye on so I can use the 14 day period if needed but no... I'm not going to go insane and check it every few minutes. I'm going to use it like I plan to use it and see if I notice anything. If I do and it is an irritation but not bad then I'll probably live with it. If I do and it is bad then I'll return it. If no then I'm good to go.

I will tell you this... the thin lightweight design makes my 2010 MBP feel clunky! I'll keep you all posted but so far it looks nice and feels nice.

@nt wrote:

Honesty Mark don't bother with the IR test. Chances are you got a perfect Macbook. Reading this thread will have you paranoid and make you think something is wrong with it. The LG screens have slight IR. Mine barely did when it came brand new. They all do. Follow what apple wrote.

http://support.apple.com/kb/HT5455

Yes, some Samsung panels don't have this characteristic and the bottom line so what. We are going to have to get used to LG from what has been going around. If the IR goes beyond what is normal they will fix it so no need to worry. These macbooks aren't perfect but they are the best notebooks out there and regardless of the minor IR they come with nothing comes close. Just my opinion. I make music for a living and rMBP is amazing at handling all my virtual instruments and enables me to do my job which is be creative far better than any other machine out there. Just relaxe and enjoy your computer and be sure to grab apple care before your year is up. Also, this thread will have you think this is affecting many people but the amount of people posting to this thread is minute compared to the number of satisfied customers out there who don't even notice the IR or have noticed and don't care. Apple has addressed it. Its a characteristic of THEIR new machine. They aren't forcing you to buy. Lets move on and enjoy it. It is a brilliant piece of machinery.

@Sound Evolution...this is an exception. Change yours ASAP. I would exchange mine if it had that many issues.

@srhwang...your advice was right from the get go. Thanks.

I can agree somewhat. When my IR first started it was pretty minor and I actually thought it wouldn't really bother me. Well, it got worse until I was seeing it in every day usage. One of the things that bothers me is that most is that the Samsung displays (although occasionally exhibiting some other out-of-the-box common-to-LCD issues) doesn't have the image retention issue. I got lucky and had my LG panel replaced with a Samsung panel. The other thing that bothers me is Apple's response to customer complaints. Image retention is NOT normal...period. Apple's "you're holding it wrong"-type reponse is awful. I can maybe accept IR that's so faint that you can only see it on a grey background and, even then, can't tell if it's your eyes or the screen, but I can't accept what the majority of complaining customers on this thread have experienced, me included. Apple quality is the ONLY reason I buy their products. If they don't get their act together and back on the right track, my next machine will be a top-of-the-line Samsung with Linux and Windows running in a virtual machine.