MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Nov 27, 2012 1:13 PM in response to millerrh512

No one really knows a fool-proof way to get a Samsung or we'd all be doing it. I've been following this thread for months and it seems like more people might get Samsungs when they get a replacement screen. When you place an original order or get a complete replacement unit it can be either, although it seems like there's more original orders being filled with Samsung lately, it could just be my imagination or who's posting here.


For the returns a lot of it depends on your genius team and the store you have to deal with.


I doubt it's been fixed yet, but we can hope.


It's a lottery.

Nov 27, 2012 2:54 PM in response to mittense

I got a rMBP with an LG screen about 3 weeks ago. Noticed no IR at all at first, I actually wasnt even looking for it. Then (as I posted a link on here) noticed it when a grey background on an enlarged YouTube video was on screen. I did that checkerboard test and it took less than 2 minutes to leave a ghost on the screen.


It may be my imagination but I think it may be getting worse. Or perhaps I am just noticing it more because I know to look for it...


Anyway. Samsung and Apple are cutting ties, they arent even supplying the batteries any more. I would not hold out hopes of getting a Samsung screen. You might get lucky, but the odds are seemingly going down now with each passing month not up.


It comes down to if you can live with the IR or not. If its important to you (and will affect your work?) then you shouldnt get a rMBP. Wait till next year, they might have fixed it. Though this could go on for a while depending on what the cause is (if its LGs technology at fault? their manufacturing process? etc).


For me, I do not notice it often enough for it to be an annoyance, but I can see how it could be and if got worse. I still have some initial 90 day tech support time so I might give them a call and see what they say. To be honest at less than two months old I wouldnt want a new screen, id want a new notebook! At £1800 I think a repair is out of the question. However the fact is a new screen isnt going to fix it, so I am planning to use it till next year then sell it on. I dont see myself keeping this for years to come (which was my original plan - its my first macbook, and my first mac since 2005).

Nov 27, 2012 4:16 PM in response to Caderind

Where did you hear / see that Samsung is "cutting ties" with Apple?


I know they are going at each other in the courts, but haven't seen anything regarding what you have stated.


Caderind wrote:


.....Anyway. Samsung and Apple are cutting ties, they arent even supplying the batteries any more. I would not hold out hopes of getting a Samsung screen. You might get lucky, but the odds are seemingly going down now with each passing month not up.


Nov 27, 2012 10:20 PM in response to RoozbehB

Thanks for the link / article ..... but it's not quite clear ..... as in the first part of the article it states that Samsung will stop providing Apple LCD's for their iDevices.


Then under the "Sloppy Breakup" section, it states that a "source" (whom ever that may be) says that Samsung will stop shipping displays to Apple next year.


So is it "all" or "some" of the product lineup .... I'll guess we'll find out for sure next year; or when Samsung officially annouces it.


Personally, I don't care who the vendor is ..... I expect a top quality screen for the amount of money I gave to Apple for a supposedly state of the art screen.

Nov 28, 2012 2:44 AM in response to armin n

chips, batteries and screen for idevices all now another vendor than samsung. i believe that it is true for the laptops too.


this is bad news for apple, samsung makes great products and apple knows this.


look at samsungs tvs, still no one can compete with samsung and the ghosting issues on laptops shows that.


it looks like apple has chosen to built bad products instead of using the best supplier.


apple only cares about $$ and not quality as apple doesnt care about the ghosting issues.

Nov 28, 2012 6:46 AM in response to mittense

Just an update on my Genius appointment. My rMBP is now waiting for a lcd replacement, two days for delivery of part 661-7171 (Samsung fingers crossed) I was told that the ones they had replaced have not shown any similar IR issues. The Customer care(Birmingham store UK)was top notch, no complaints from me. I was immediately told that Apple was aware of the issue and were replacing the defective screens. I just have to wait three to five days for completion of repair so I've unpacked my Alienware M15X which fortunately I hadn't sold yet and let me tell you the screen looks horrible, 1080p as well compared to my Macbook, feels like I've gone back to the Dark Ages. Looking forward to getting my rMBP back as quick as possible.

Nov 28, 2012 10:14 PM in response to mittense

I purchased a rMBP in July. Had image persistence since mid-late august - that's when I noticed it. It drove me nuts. It had an LG screen. I went to the apple store today and I got my screen replaced. It was supposed to take 2-3 days according to the genius there but it was done the same day (today).

I was extremely happy to see that it is a Samsung. No image persistence. No bad pixels. It's perfect.


thealch3m1st$ ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

Color LCD

LSN154YL01001

DLM241500FJF49GB6


The specific apple store I went the one in Pasadena, CA. From what I saw on the genius's iPad they had more screens in stock. They might be samsung since they could be from the same batch / shipment. If any of you guys live close to Pasadena, you should give it a try.

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MacBook Pro Retina display burn-in?

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