MacBook Pro Retina display burn-in?

Late 2013 13" rMBP

2.4 Ghz i5/8GB/256GB

Manufacturer: 00000610

Model: 0000A020

My retina Display gets yellow on the right upper corner. Now I get a new but want to know if my new one is Samsung or LG.

Hi everyone. I bought a 15.4" Haswell Retina MBP the day they were released after the Keynote. My first one when it arrived had a yellow tint in the bottom 40% of the display and it was very very noticable in normal usage. So I called Apple and they did a replacement, but the replacement has the same problem! bottom 40% is yellow while the top 60% is perfect.

I tried calibrating it but it just doesn't work, I can either make the yellow go white and the rest goes blue or the top is white and the bottom is yellow.

I called Apple and they are doing another replacement and have assured me someone will make sure the new display is perfect before I get it but I have my doubts..

Are there actually good uniform screens out there or is it just some people are accepting yellow screens and not caring enough to get what is right?

Thanks.

Just returned (for an exchange) my just received MBPR Haswell 15" (LG panel, very slight ghosting, but most importantly, the alu case was dented).

The replacement is far better: Samsung Panel LSN154YL01-A01, no ghosting at all. White is far from being really uniform, though, but it's ok. I'm keeping it (the third one).

Thanks for the info.

2.6 GHz 15" A022 here. Looks good, so far.

That's messed up! I would email Apple's executive relations team and have'em look in to the issue. A dented USB port has nothing to do with the display, and neither do scratches on the panel.

I'm quite confident Apple will come thru for you. Just write a detailed and professional email describing each incident with the reseller and names/dates [ if you have'em ].

Expect to hear from a Senior advisor in about 24-48 hrs [ usually via phone so include your contact number! ]

The Senior advsiors at the executive team have...let's say.. amazing over-ride powers at their discretion 🙂

Hang in there... it'll work out in your favor. Just don't lose your cool and be polite!

- Rahul

Hi Rahul

My Conversation was very good beginning from customer care executive to Senior Customer executive (SCE) to Executive relation (ER) from Ireland. They took their time more than they asked me to wait. They were aware of this image retention(IR) problem faced by other rMBP users. But the reasons given by SCE and ER differed a lot. SCE gave the the edges as a reason for rejection and ER replied that IR is caused by dent on USB port. I was a hardcore Apple fan and never thought that Apple will disappoint me ever upto this extent 😟 .

<Edited By Host>

Terrible color shift and backlight bleeding on my LG display. The iPhone makes is look worse but it is still noticable when dark images are displayed. Screen also has terrible IR. Will be getting it replaced soon.

what's the ref of your screen

I have a

LP154WT1-SJE1

DCN3347054GFD4NAF

I don't see IR but I have a slight color shift in the right bottom corner

I bought a new customized rMBP 13'' a week ago, and picked up at local store. I noticed the IR issue and a darker bar on the screen in the night I opened the box. Then I took the rMBP back to local store again, looking for a replacement. They took my problematic rMBP away and ordered a new one online. What surprise me was the same new model just ordered online has a waiting time of 3-4 weeks, and the old one has returned!!! Meaning I have no new computer to use for this period of time!!! This is the worst purchase experiences of all times!!! 😟

Color LCD

LP154WT1-SJA1

DCN2403029MF49JAE

Hi randeep.

I got the stuck pixel on my 15" retina. Went to the service center in jaipur(rajasthan) & they replaced the display without any questions. Same thing happend with my friend's 15" & he got the display replacement.

I think you should come to jaipur as the service persons here are very friendly and polite.

Also make a call to apple care india and ask them to replace your display & they will give you the case ID.

Thanks

Well this has really put the dampers on me buying my first ever 15" rMBP

I will now wait to see if this issue is resolved by Apple before parting with my hard earned £2K

Thank you to everyone who has contributed so far.

Swoop

Hi Sachin

I have done all the things. They have given me Case id, their own extension number and their email address.

" Sab try kar liya bhai" If you have kept the job sheet by any chance, in which the problem is mentioned and their action of replacement is also mentioned may solve the problem. I never wanted to get into litigation, but there is no other option left for me my friend.

Ok give me your email address, will mail you the job sheet of both of us. Also you can visit apple's service center in jaipur.

Hi ! I don't follow the entire conversation. Can someone resume the last facts ? Does the display are less/equal defective than with the previous generation. Personnaly, I have a MBPr fev 2013 with an LG rev. 2 display. I hope I will not get IR in some months...