MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,625 replies

Apr 12, 2014 9:24 AM in response to mittense

I am thinking about getting a mbp 13" and using serato Dj. Funny you should mention image retention I have my Mac mini hooked up to my plasma so when I used my serato Dj I appeared to have ir on my tv. Very odd.


Anyway back to the point. Serato Dj is very temperamental in the fact the you have to turn off screen saved and power save mode etc.


My question is does the image retention burn in permanently or does it eventually go away. Like I said my main concern is that I could have the Dj program running for a couple of hours.


I would hope that apple sort this out on the new MacBooks. The other option is that I wait for the new macs. I ideally wanted one now.


I guess the other option is the non retina mbp. I am also into photography so how do pics look on non retina?


Any suggestion please?

Apr 14, 2014 7:59 AM in response to mittense

For the display calibration experts:


Is it possible to adjust RBG levels individually or only master brighness? (If individual is possible how?).


Does the attached graph represent a "good" calbiration? How do I know? How do I optimize for Adobe RGB instead of sRGB?


Anybody know if Retina and/or Thunderbolt Displays are considered "normal" or "wide" gamut and waht kind of backlights they use? White LED, RBG LED or other? I'm guessing it's white LED but couldn't find anything defintiive.


I will finally have a new display next week and I'm trying to learn all this calibration stuff and to figure out how to test if it's good and if I'm getting a good color calibration.

Thanks.




User uploaded file

User uploaded file

Apr 14, 2014 8:47 AM in response to mittense

I got today my third mbpr15" and got the A019 display. The gradient is gone, and the keys are not that much rattling as the other 2 i got. BUT: image retention. After 10 minutes you can see the chessboard pattern in the test slightly the longer the stronger of course.

I dont know what to do ... the current A022 show a strong gradient and the A019 seem to have instead a IR problem.


The big question is whether the IR gets stronger over time or stays the same. Are there any sources for this? I dont know if it worth it to play some more roulettes 😠

Apr 19, 2014 9:10 AM in response to mittense

Hi,


I have a 13" rMBpr late 2013 bought in March in the UK. Since the begining I saw there was somehting wrong with my display, since my SO has the same model, make everyhting however hers was from the begining a lot brighter and the white was "whiter" and she bought in December. I proceeded to verify the screen make and manufacturer info on numerous threads and the oppinions are divided on which screen model (A018 or A020 for the 13" rMBprs) belongs to which company: Samsung or LG. I currenlty have the A020 and not only is the yellow tint visibile but it seems to be getting worse by the day. There is no ghosting though at least.


My experience with this issue however has been OK so far with Apple here in the UK, as I first raised this issue on the web chat, and after trying all of their "remedies" surpise surprise the screen was no whiter. I then made an appointment with a Genius near my city and brought both laptops there. After explaining the problem in a coherent and calm tone and showing to the guy that this is in fact not only a real problem but also a noticeable one (even if you look at an iphone screen it is still whiter then the rMBpro's one), he immediately recognized this as a problem and ordered a new screen. I am currently awaiting a new screen to be shipped to the store and then I'll bring my laptop in again to get it installed. Will post again if with the second screen is the same or whether it is going to be an A018, which I really hope it will be.


Apple should really recognise this as a widespread thing though as the forums ar full of this particular kind of issue.

Apr 21, 2014 9:01 PM in response to mittense

Recently got my macbook pro retina screen replaced due to loose hinge. The previous screen was an original Samsung from mid 2012. Very happy with the display except for the unfortunate loose hinge.


When I got my Retina Macbook Pro back, the hinge was all fixed up, but this is what the screen is like.


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iMac on left, 15" Retina Macbook Pro on right


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iMac on top, Macbook Air in middle, Retina Macbook Pro on bottom.

Apr 25, 2014 2:41 AM in response to mittense

Hello everybody. I have read your posts and I am very sorry that there are a lot of problems with the retina screens. After having issues before with retina display from apple products (iphone, ipad) I decided to try my luck with a macbook pro retina.

So after some finnacial efforts i purchased the mackbook pro retina late 2013, 15". The display is made by Samsung as i have noticed, and there is something strange about it, maybe you guys could help me with. Beside the fact that is not that white as I expected, and it is a bit yellow, I noticed something interesting about the whitness of the screen that in some circumstances changes a bit.

So to explain, after quitting watching a movie on youtube or another bluray video with quick time or another player, on full screen, even for a few minutes, I noticed that the white on the open windows on safari (this forum for exmple) is a more accurate white, dissapearing the yellow sensation completely. The sad part is that after a few minutes the yellow hue reappears and the white, it`s not that white anymore (is not that pronnonced but I can see it). I mention that this has nothing to do with brightness, which is not set to automatically change and it is not changing by itself, it is something with the yellow hue that dissapears enterely only after playing a video on full screen, and maybe somebody else wouldn`t notice it, but i do see it and I want to have the white that I get only after quitting a video. I reproduced this situation many times now, and it is a little frustrating because i don`t want to play a video in order to get a perfectly white with no yellow hue. My macbook has a month and I am not taking into consideration to go to the reseller for warranty (I don`t have an apple store in my country) because for sure they will deny any problem. As I told you before, this is not something that obvious. I know this may look hard to believe but believe me, I spent a long time to analyze this problem as i considered it was just my imagination, but I assure you this is a true situation.

I also disabled the discrete graphic card changing function and nothing happened. Please help, any advice would be much appreciated.

Apr 25, 2014 2:45 AM in response to alex24buc

alex24buc wrote:



So to explain, after quitting watching a movie on youtube or another bluray video with quick time or another player, on full screen, even for a few minutes, I noticed that the white on the open windows on safari (this forum for exmple) is a more accurate white, dissapearing the yellow sensation completely.


I have experienced the same thing: after coming out of a video game or full-screen video the whites seem better than before and then fades back to yellow. I don't know if I am imaging it or not but I know what you are describing and I can't explain it.

May 6, 2014 4:46 PM in response to mittense

Hi guys, here is my experience:

Bought my first Macbook Pro Retina in February 2014 (15-inch, 2.6 GHz, 512GB, German keyboard layout). Till today I haven’t found a single good screen.

I am currently using a Macbook Pro 2011 (non-retina, non-glossy) with an LG Screen that looks amazing in color and contrast and backlight strength.

I went through nine Retina machines all together. They all shipped directly from the chinese vendor to the US. I had amazing help from a shopping assistant at Luvocracy that dealt directly with Apple and took care of the shipping and re-ordering process. Apple sent me a pair of free headphones after the 7th bad screen. I also once had a phone call with a lead service representative at Apple and he pretty much admitted that Apple has no control over the quality of the screen and that this is an ongoing issue.

The main problem is certainly the wide variety of image quality you receive on those screens.

The Samsung screens tend to be more uniform in their backlight support. Sadly they come with a more yellow native-white coloring that makes them hard to be used for graphic design. Grays turn out to me more brownish and reds more orange. You can’t really fix this problem by using an external calibration and measuring device and creating a color profile (which I tried). The native white tone can’t get any whiter (in this case less yellow) than what the screen offers.

Most of the Samsung screens varied widely how intense those yellowish colors appeared. Some of them were terribly yellow, others were not uniform and more yellow in the top or bottom parts and should in my opinion not be shipped out to customers.

User uploaded file

non-uniform Samsung screen. Notice the different grays that look brownish in different area.

Two of them had LG screens that seem to have a much better native-whites. Sadly one of them had a purple area on the top left and a yellowish area in the right bottom. Both did not show any kind of image retention so I assume the latest LG screens (late 2013) don’t have this issue anymore.

User uploaded file

non-uniform LG screen with strong purple on the top left part and yellow tint in the bottom right area.

The most perfect screen I received was actually an LG screen. Sadly Apple messed up my order to include a 3D graphics card in that Macbook and I had to return it again. It was sad because that screen was truly amazing looking and totally uniform.

I do recommend the LG screens if they are uniform. The “whiter” native-white ensures better calibration options.

After my 9th return Apple did not allow anymore exchanges and offered a repair instead. I declined since it makes it impossible to return the machine with a full refund in case Apple installs another yellowish Samsung screen that might be ok by their standards but not by mine.

As other folks have described it the problem comes down that you don’t have the option to select upfront an LG or Samsung screen. It also doesn’t look like their is any good quality control happening on Apple's side in regards to screen quality.

I would not recommend at this time to buy a $2700,- Macbook Pro Retina. Especially if the screen costs more than one grand and is supposed to be the killer feature and big reason to buy it. “The Retina display reduces glare while maintaining incredible color and quality.” - I may disagree with that statement.


Let me know if you have any questions?

May 7, 2014 1:38 AM in response to bernhard.sf

bernhard.sf wrote:



I also once had a phone call with a lead service representative at Apple and he pretty much admitted that Apple has no control over the quality of the screen and that this is an ongoing issue.

After my 9th return Apple did not allow anymore exchanges and offered a repair instead. I declined since it makes it impossible to return the machine with a full refund in case Apple installs another yellowish Samsung screen that might be ok by their standards but not by mine.

Let me know if you have any questions?



Thanks for sharing your story. It's amazing that Apple continues to sell these horrible displays, whether it's the image retention on the early displays or yellowing on the later displays. The first display I had in mid-2012 had amazing colour, contrast, and clarity; I miss it.

May 7, 2014 9:51 AM in response to bernhard.sf

bernhard.sf wrote:



You can’t really fix this problem by using an external calibration and measuring device and creating a color profile (which I tried). The native white tone can’t get any whiter (in this case less yellow) than what the screen offers.


Let me know if you have any questions?



Hi, thanks for your reply. I've also tried doing this, can you explain further why this is not possible? I'm no expert but my guess is that it's because of the fact the screen does not give you control over the RGB settings right, as in accurate colour spectrum calibration?


I'm on my 3rd screen now. Still a blody A20, see pictures of me comparing this with another rMBPro, same specs. Its really frustrating when you have two machines in the household which you've paid for a lot and they can't even deliver the screens with the same quality.


http://imgur.com/a/gVbZp/

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MacBook Pro Retina display burn-in?

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