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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Jun 25, 2015 5:13 PM in response to Potential_Mac_User

Today I went to BestBuy and asked one of the employees to log-in as administrator on one of the MBPr 15 inch 2015 to see if I can execute the terminal command (ioreg -lw0 | grep "EDID" | sed "/[^<]*</s///" | xxd -p -r | strings -6) in order to check the display manufacturer on the Mid-2015 MBPr. I can positively tell you that Apple has removed the option of checking the display manufacturer on the 2015 MBPr 15 inch. So, now one cannot even play the lottery to win Samsung display, since even if one were to win, he/she would not have a way to know it.


Still no one has chimed in with any customer responses on how the screen of the 2015 MBPr responds to the http://www.marco.org/rmbp-irtest.html


This thread is slowly dying off, but I'm not sure it's because Apple has solved the problem with IR ...

Jun 26, 2015 1:01 AM in response to Potential_Mac_User

That command doesn't work, even after hitting install upon request. It just displays the color profile your using. Although it does work on my old macbook pro 2012. And I'm getting a warm or yellowish tint on my 2015 rMBP 15inch. I went to the apple store and they said they could replace it but I would most likely have the same problem, "as the screens are going to either land on the cool side or the warm side", what happened to true fvcking white. and they wouldn't tell me which company manufactured my screen.

Jul 3, 2015 9:47 PM in response to tlaskows

Yes, they still can't fix the problem. I don't think it matters what manufacturer you get the display from, it just has to do with it being an OLED display. OLED displays don't need backlights, so the image on the screen becomes imprinted on them. That's why older Macs don't get this issue, and this is why Samsung phones have burn-in issues as well.

Jul 15, 2015 8:35 AM in response to tlaskows

Fixed it AND got a Samsung screen from China!


Last login: Wed Jul 15 11:17:41 on ttys000

Thomass-MacBook-Pro:~ tlaskows$ ioreg -lw0 | grep "EDID" | sed "/[^<]*</s///" | xxd -p -r | strings -6

Color LCD

LSN154YL01001

DLM3126000CFDR6A9

Color LCD

Thomass-MacBook-Pro:~ tlaskows$

I will post who sells these and do not buy just the LCD ( I did that and broke the original LCD and scratched the backlight ). It's 300 CAD shipped from China in about a week for the whole assembly. It said there would be some scratches, but mine has none. Looks brand new and seems like it's a genuine apple part.

Their site is:

www.lcdoled.com

Their ebay ID is lcdoled-shop


Very good people and EXCELLENT service! Very patient and took the LCD I couldn't replace back. Will get a 200$ refund from that. It just cost me 20 bucks to ship it on a boat.


Typing this from my new fixed macbook pro 2012 retina BTW. Still gotta put the bottom cover on.


Oh, you'll need a Torx T8 and the special pentalobe screwdriver. Also a precision phillips, I think.


Thanks!


-Tom

Jul 16, 2015 4:39 PM in response to corpsedrill

I Must admit I've seen some pretty bad burn in on OLED screens. I saw it particularly on mobile phones display in store. The worst on a Windows 7 phone.


...having said that Apple generally sticks to tried and true tech hence their screens are very mature LCD tech. They did change to LED backlighting a while back from CFL compact fluorescent. Probably for the instant a full brightness and battery/space saving. They likely went to OLED as yield and price for small screens is now feasible and to save yet more space and battery since as you put it there is no backlighting.


the MacBook pro retina issue is likely due to the inability for the pixels, now half the size, to drain charge . Strange it doesn't seem to occur on the hi Res iPad i haven't seen any on mine. Would be interested to see if it happens on the 5k macs.


I had the image retention issue on my MBPr noticed it using illustrator. Took it into the store they did a test and we're happy enough to swap it. No issue now . I thought it was quite good of them being that my laptop was out of warranty.

Jul 16, 2015 4:58 PM in response to Thurstan

The issue is simple. Apple uses different vendors. Different vendors have different techniques in making the panels. Higher end panels don't exhibit this IR or ghosting. It stems from there being a residual electrical charge and the pixels slowly move back to their final rested state. Higher end panels don't do this because they don't hold that residual charge. It basically comes down to Apple choosing a manufacturer and saying they are ok with it. It's why I test every product I buy from Apple for a series of these things. Some people it bothers, others it doesn't. For a pro labeled laptop at this price, it's one of the main reasons I don't even entertain the MBP anymore. Maybe when they refresh and a new panel is used.

Jul 16, 2015 5:26 PM in response to BarrettF77

I would be inclined to think apple was trying to push the envelop too far with the MBPr and the tech simply wasn't quite there for large hires screens.


I think there are two suppliers samsung and lg that were producing the MBPr screen and both to some degree suffered from this issue. It is probably an issue inherent in the design and won't be fixed until a refresh. Some people I gather don't notice this and so they have probably worked out that replacing a few screens is better then a change to design/manufacturing or recall/wholesale replacement.


I have to agree with you on one point: This is a pro level laptop that it has screen issues when that is one of it's key features is rather poor form. I've also found the inbuilt camera is crap. Apple loves to show off facetime and how great it looks, but have a try on your MBPr and it looks low contrast, desaturated and off colour. I've had to buy a tweaking app to get something that looks acceptable. Not what I expected from my first mac that I shelled a few grand out for.

MacBook Pro Retina display burn-in?

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