mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 3:13 PM in response to NNEU
    Level 1 (20 points)
    Aug 15, 2012 3:13 PM in response to NNEU

    I think if you have IR you should request for a computer replacement. I would not just accept a screen replacement on a brand new product.

     

    IR is IR, whether strong or weak. You didn't pay for this so it should not happen.

     

    Your thrid question makes no sense.

     

    Best of luck,

    DC

  • by JMike50,

    JMike50 JMike50 Aug 15, 2012 3:18 PM in response to stecube
    Level 1 (5 points)
    Aug 15, 2012 3:18 PM in response to stecube

    Hi Guys,

     

    I suppose I may simply be one of the lucky few.

     

    I have LG screen, build week 23. Running Mountain Lion.

     

    I have tried every method mentioned in this topic thread to induce the IR phenomena, however, I am just not seeing it. Even tried the checkerboard method. Tried different brightness settings, different color backgrounds, different "set" times from 20 minutes to over an hour for allowing an image to remain on the desktop. Still nothing. The display looks the same before and after.

     

    This is truly perplexing!

  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 3:19 PM in response to JMike50
    Level 1 (20 points)
    Aug 15, 2012 3:19 PM in response to JMike50

    How long have you had your computer? I've had it for about a month and I just noticed this issue.

     

    Great for you that you don't have it and I hope you never will.

     

    DC

  • by JMike50,

    JMike50 JMike50 Aug 15, 2012 3:33 PM in response to DCNY69
    Level 1 (5 points)
    Aug 15, 2012 3:33 PM in response to DCNY69

    I have had the computer since July 6 or 7th. So, about six weeks. I use it 15 hours a day 4-5 days a week.

     

    JM

  • by Marshall Burchard,

    Marshall Burchard Marshall Burchard Aug 15, 2012 3:37 PM in response to vertigro
    Level 1 (5 points)
    Aug 15, 2012 3:37 PM in response to vertigro

    vertigro wrote:

     

    Aren't apple cinema displays made with LG panels? I've been reading up on these new korean knockoffs that use the same LG panels as the ACD do, and yes theyre also IPS. so maybe LG just ***** at making IPS panels in general?

    Dunno how to check it, but you are on to something, "persistance" is an IPS panel thing (rMBP the first MBP with an IPS panel), and apparently Samsung is better at making this type of panel.

  • by VctrW,

    VctrW VctrW Aug 15, 2012 3:39 PM in response to Marshall Burchard
    Level 1 (0 points)
    Aug 15, 2012 3:39 PM in response to Marshall Burchard

    For those with the screen burn in issue .... Anybody have any luck getting a replacement at the Apple Store outside of their return period?

  • by zacharycc,

    zacharycc zacharycc Aug 15, 2012 3:40 PM in response to aut0maticdan
    Level 1 (0 points)
    Aug 15, 2012 3:40 PM in response to aut0maticdan

    LG

    DCN229502L3DMJ0AL

    Week 33

     

    All good so far

  • by stecube,

    stecube stecube Aug 15, 2012 3:59 PM in response to NNEU
    Level 1 (30 points)
    Aug 15, 2012 3:59 PM in response to NNEU

    NNEU wrote:

     

    Could you please stop updating your perfect faulty list all the time ?

     

    That list isn't even correct ! The week of production has got noting to do with a panel being faulty or not since the panels were not manufactured in the same week as  the actual unit.

    I will stop, but only because there's a clear pattern. As we can see from this last update, there are multiple faulty LG displays for nearly every build week now.

     

    On the contrary, there weren't any signs of faulty Samsungs after I started collecting data. I know I've seen a couple in the earlier stages of this thread, but not afterwards.

     

    So, this is the last update of faulty or perfect display stats I'll provide:

     

    LG week unknown (9x)

    LG week 23 (3x)

    LG week 24 (4x)

    LG week 26 (5x)

    LG week 29 (2x)

    LG week 30 (3x)

    LG week 31 (2x)

    LG week 32 (3x)

    LG week 33 (2x)

    Unknown week 24

     

    LG week unknown (2x)

    LG week 23

    LG week 24

    LG week 25

    LG week 26 (3x)

    LG week 29

    LG week 32 (2x)

    LG week 33 (3x)

    Samsung week unknown (2x)

    Samsung week 23

    Samsung week 30 (2x)

    Samsung week 32

    Samsung week 33 (3x)

     

    Find out your build week: http://www.appleserialnumberinfo.com/Desktop/index.php Put the serial in the top left corner bar

     

    Find out your display manufacturer: Open Terminal, copy & paste:

    ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

    and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.

  • by vertigro,

    vertigro vertigro Aug 15, 2012 3:58 PM in response to stecube
    Level 1 (0 points)
    Aug 15, 2012 3:58 PM in response to stecube

    Thank you Stecube - appreciate the work you put into this

  • by UltraMax,

    UltraMax UltraMax Aug 15, 2012 3:59 PM in response to mittense
    Level 1 (0 points)
    Aug 15, 2012 3:59 PM in response to mittense

    Just got home from the bar with no replacement. The guy used the firmware BS, after a bit more talk he offered a screen replacement when the parts comes in. I just walked out. I'm going to bar hop, Luckly I live in Los Angeles so there's many apple stores around. The one I went to is in the Grove, I'm goin to try the one in Glendale and Americana tonight.

  • by vertigro,

    vertigro vertigro Aug 15, 2012 4:03 PM in response to UltraMax
    Level 1 (0 points)
    Aug 15, 2012 4:03 PM in response to UltraMax

    Yes - The Grove is where I ran into my trouble. Awful uninformed crew there. Please let us know how Glendale treats you. I've found that Glendale is usually better just because they dont have so many tourists there and actually have to be nice to people to make sales.

  • by NNEU,

    NNEU NNEU Aug 15, 2012 4:07 PM in response to DCNY69
    Level 1 (55 points)
    Aug 15, 2012 4:07 PM in response to DCNY69

    What i mean is; would Apple give me a replacement if i have an LG screen but no IR ?

  • by JustSayNo,

    JustSayNo JustSayNo Aug 15, 2012 4:22 PM in response to NNEU
    Level 1 (0 points)
    Aug 15, 2012 4:22 PM in response to NNEU

    NNEU wrote:

     

    What i mean is; would Apple give me a replacement if i have an LG screen but no IR ?

    I see no reason why they should. You shouldn't be able to get replacement just because the computer contains a component from a vendor you don't like. You need to have an actual problem such as IR or some other demonstrable deficiency.

     

    Unless of course Apple decides to do a recall on all units with LG screens, but that hasn't happened and probably won't because they usually only do something like that when there's a safety issue. But if you have a demonstrable problem, you've got a valid reason for asking for a replacement (or for them to service it and fix the problem).

  • by johns1,

    johns1 johns1 Aug 15, 2012 4:45 PM in response to NNEU
    Level 1 (45 points)
    Aug 15, 2012 4:45 PM in response to NNEU

    NNEU wrote:

     

    What i mean is; would Apple give me a replacement if i have an LG screen but no IR ?

    Seems to be a bit too much FUD against LG versus Samsung Retina displays in the threads. 

    Just because you have a LG screen doesn't equate to the likelyhood of a screen that might be prone to IR.   LG/Philips is a major supplier of Retina screens for the laptop.  If as JustSayNo says above, unless there is a high number of problem displays you won't get a replacment simply because its a LG screen.

     

    My Retina MacBook Pro is LG based, so far no IR, and no stuck pixels. ( more annoying)

  • by fluxmc302,

    fluxmc302 fluxmc302 Aug 15, 2012 4:46 PM in response to johns1
    Level 1 (10 points)
    Aug 15, 2012 4:46 PM in response to johns1

    Actually your wrong . You have 14 days to get a REPLACMENT for any reason u see fit no questions asked. And if y read the thread u can see there is clearly an issue with the lg screens (I've already got my replacement coming tomorrow)

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