Q: MacBook Pro Retina display burn-in?

Third machine today, and its an LG again. Testing for IR now.

Did anyone get an LG display machines replaced with a Samsung one?

If not I speculate that if you had an LG display model, the replacement will be LG and if you replaced a Samsung one, the replacement will be Samsung.

I had the Samsung one but I'm current in the process of exchanging it because of cosmetic defects.

Yes.

Just written to Tim.  Getting desperate here!  Surprised some are getting 3/4 replacements, and I've yet to be agreed one...  Appreciate most people are seeing the issue in the first two weeks, for me it showed just outside (but must have always been there, that's the main dispute I have the AppleCare guys...)

Ha and what would you know, third LG replacement has IR as well and i have only been testing it 4 mintues. Absolutely ridiculous. How do i email Tim? I'm not happy as ive now made so many trips and phone calls because of this poor QC!

I ordered mine on 5th August, shipped 10th and due for delivery tomorrow... though shipping status hasn't been updated so I've no idea if it's coming tomorrow or not?!

After coming across this thread I am getting a little nervous about the ghosting issue... I didn't know about it until after ordering. Wonder if I should have waited abit longer?

Anyway, after putting my serial number (from invoice) into www.appleserialnumberinfo.com it tells me mine is either from Batch Week 6 (Feb) or 33 (Aug). My question is, how can it be from week 33, since THIS week is 33. It was shipped in week 32. So does that mean I'm getting a Week 6 one? Which puts me in greater fear of problems! But I find it strange that an order from August would be such an early one - surely with the demand, the earliest manufactured ones have already been sold?

Oh, btw, I ordered 2.6 / 16 RAM / 512 SSD.

This is my first mac. Been waiting since last Xmas to get one. They'd better not send me a ***** screen!

Your method worked for me.

Can you use this method to show a genius that your computer is broken, or do you need to do the IR test and then show him the result ?

Let me preface this by saying that I am going on my third computer (first one had cosmetic damage; second had an LG screen, picky about the colors, agree Samsung screen has better overall quality).   That being said, I haven't been dissatisfied with any of the customer service interactions I've had.  Some people are going on their 4th new computer.  And, although Apple did bring this situation on itself by using two screen manufacturers with one of the manufacturers turning out a superior product, I can attest to how easy setting up a replacement is (1st replacement even happened outside 14 days).  I think it is a bit outrageous to suggest that the Apple of today is not the apple of 5, 10, or 15 years ago.  I've been with Apple my entire life and I can say that the few times I've had to deal with AppleCare have been a pleasant experience that would serve as an excellent example for other companies.  And, as far as new defective Apple products are concerned, more people are purchasing Apple products than ever before (in addition to the products themselves using new technology).  So, if Apple previously sold 1 million units and .01% were defective, only 100 people complained about it.  Now, if they have the same error rate but ship 10 million units, 1,000 people will be complaining about it.  Their quality or reliability hasn't changed, more people are simply purchasing the defective units and subsequently jumping to invalid conclusions about Apple's quality control.  I don't understand why people have to idolize or **** Apple.  It's a reasonable situation that seems as though it is being handled reasonably (look at everyone on this board who has had a new replacement computer).

I would count yourself among the lucky. Namely because many other users on here are having a much different experience. If only a fraction of the customers were having this issue, then it would stand to reason that when the first unit had been received and was defective that the second with the resolve that issue. Instead, what we're seeing is that multiple replacements are continuing to have this issue and that the issue is not being addressed. Therefore, creating a much more frustrating situation for the Customer.

I can attest to LG screens in other Apple products, and the fact that those screens are generally pretty poor in the quality department.  iMac, iPad, Air, and iPhone.  It's pretty sad when you can instinctually look at a computer screen and know whether or not it was from Samsung or LG potentially from Apple. 

my friend, you have no idea how lucky you are.

As someone who has studied technology his whole entire life, lately I've had a hard time with the genius bar because I know when theyre lying to me and always call them out on their BS (I dont like being taken advantage of, no matter what your corporate culture dictates).

I'm not saying you dont know anything about technology; but id be cautious if I were you. always take genius advice with a grain of salt. They can sound so sure of themselves, but be 100% wrong.

I'm happy youre happy though, thats all any of us in this thread have ever wanted with this purchase. Hopefully the rest of us will find that happiness soon. Step up to the plate apple, help us out!!

Also, you mentioned "look at everyone who has a replacement computer"...yea well, I've had three, and all were flawed, and now theyre not giving me any more...sooo....yea....

I went to the bar in glendale. They offer to repairs it, but it will take 5-7 business days. However they still use the firmware BS, which makes It more of a BS because why offer to repairs it if it's a software issue. I truly believe that all the stores managers was told to just say its a software issue. Because they don't want to replace any more rMBP. I'm going to try calling apple care.

They replaced mine and we're all early adopters. Way it is.

It'd help make the case the the unit is defective.

vertigro wrote:

 

..yea well, I've had three, and all were flawed, and now theyre not giving me any more...sooo....yea....

What do you mean?  Apple.com won't take your credit card anymore on a purchase?  Did they blacklist your apple ID or something?