Q: MacBook Pro Retina display burn-in?

I agree, all in all Apple computers have come down in price a lot.  I remember my first PowerBook 17 inch was easily 5000USD.  But it's build quality was outstanding minus the bad rubber feet.  I also miss being able to reinstall the OS and preserve my user account, apps, and settings.  That was a nice way to get a fresh set of OS files. 

But as Apple heads off into becoming a phone company, the PC side is going to go down a road that puts them on par with all the other brands.  The only difference (other than cosmetic) will be the OS. 

Just checked out an iStudio in Bangkok (Apple store) and they had all samsungs on display except for their Retina, it was an LG LP154WT1-SJA1 0 but was unable to do a screen test, too many people waiting to see the device

Please let me know what does (2x), (3x) mean because I know the serial number of the MacBook Pro in apple store but I didn't still buy it so I went to http://www.appleserialnumberinfo.com/Desktop/index.php and put the serial number & it told me week 30 but you have both week 30 Samsung and lg so I'm mixed up, PLLLLEEEAASE HELP!!!!

That question above was for "stecube" or for anyone could help and reply fast thanks

Got a call from executive relations today, They're saying they understand my wish to be able to return the display rather than repair it, and that theyre going to speak to the engineering dept, and get back to me.  Feeling a lot more optimistic as they really listened and seemed to care...  Definitely advise composing a polite letter (with examples of what you work on if you have them, I showed them the game I released this year, and they mentioned that they had checked it out, and we're glad I was evangelising the Mac as a game platform etc.)

Whether this translates into the advance replacement I'm after, we'll have to see...  And as to what screen will be on that replacement, well that's the lottery I guess...

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On today I received my rMBP number 5 :

-the first one had 6-7 white stuck pixels (BTO : 2,3, 16GB, 256)

-the second one had 2 black dead pixels + IR (LG screen) (entry model)

-the third one had severe IR (LG screen, week 24) (entry model)

-The fourth one had IR + spots on the screen and yellow tint (LG screen, week 29) (entry model)

The number 5 has LG screen (week 33) and has yellow tint and severe IR (it's a BTO : 2,6, 16GB, 256)

Until now I haven't had a Samsung Display but I can say these rMBPs are the worst Macbooks I have ever seen. This poor quality for a 2500 euros computer is a scandal ! And i can't understand why Apple is continuing utilizing the "garbage" LG screens.

I'll ask for a refund again T.T

Unfortunately I'm an italian publisher for comics and I absolutely need for a new Apple laptop, so I'll have to continue ordering rMBP until I'll find a good screen...

I'm starting to lose my patience. I noticed the IR after I was past the 14 day period and when I called the first time I was told that it was to be expected and that I needed to set the display to go to sleep shortly after I finish using it and to set my screen saver so there would not be any static images on the screen and thats all that could be done. I was not satisfyed with this but knew I would not get anywhere with that advisor so I hung up and called back. That time I was connected with someone that said it was infact an hardware issue but since I was out of the 14 day period all they could do is set up a repair. I sent it in and a few days later I got it back, checked out the Product Repair Summaryand noticed that they had only replaced the logic board. Within 5 minutes I was able to tell that it did not resolve my problem. I called them and they told me that they would set up another repair and it would be white gloved. Last night I received a voicemail from someone at Apple saying that he saw that my rMBP had shipped and asked if I could call back and go over the repairs, however I didn't have time to call back but I figured it was no big deal and that I would just call them back today at some point after I picked it up from FedEx. When I opened the box, I looked over the Product Repair Summary to try to find what had been replaced but could not find anything. When I got home I looked at the PRS and noticed that it said "After comprehensive testing, our technicians were able to diagnose your product's issue(s). After contacting you about your specific repair situation, you chose to cancel the existing repair process. Your product is being returned you without and repair performed." I had received not a single phone call from anyone at Apple at any point during the week that they had my computer. I called this morning to find out what happened but apparently only "Patrick" will be able to tell me what is going on. So now I am stuck playing phone tag with someone.

Can please someone publish the link to this discussion somewhere? A site with some traffic or so.

This information must be spread all over the internet and the media must give attention to all these problems.

It's on TUAW because users let them know about it.  Unless everyone sends emails and shares their experiences, the news channels won't pick up on it

For my trip to the Apple Store in Munich tomorrow I made photos that demonstrate the problem clearly. (I don’t particularily want to wait around ten minutes.)

Here is a photo of my screen displaying a website.

And here is the image persistence issue clearly illustrated, only ten minutes later.

This is not some dark grey background, this is a colorful desktop background. Still, it’s visible. (Some image persistence is apparent even earlier, after less than five minutes. It’s just harder to photograph.)

Here is the album with the two photos. Feel free to use them however you want.

johns1 wrote: . . . who uses default gray as a background anyway . . .

Don't knock it.  It's an ideal choice for protecting eyes over many decades of using bright screens and minimizing distractions on a desktop, while still making the desktop seem like a surface instead of a black sky. 

michael.ka wrote:

 

For my trip to the Apple Store in Munich tomorrow I made photos that demonstrate the problem clearly. (I don’t particularily want to wait around ten minutes.)

 

Here is a photo of my screen displaying a website.

 

And here is the image persistence issue clearly illustrated, only ten minutes later.

 

This is not some dark grey background, this is a colorful desktop background. Still, it’s visible. (Some image persistence is apparent even earlier, after less than five minutes. It’s just harder to photograph.)

 

Here is the album with the two photos. Feel free to use them however you want.

That demonstrates the problem quite well. Still, you may run into problems just showing them pictures because:

1) You have no way to prove how long you left the images on the screen. They'll assume it was hours with the screen saver turned off rather than just 5 - 15 minutes like as happened to many of us.

2) You have no way to prove how long the after-image remained on the screen. They'll assume it was just a second or so, not 5-15 minutes like many of us have seen.

3) Even then, they may still respond with a "well, image retention happens, it's not a defect". That's basically the stance that more and more Apple stores/reps seem to be taking as this becomes a bigger issue.

From my most recent interactions with Apple, it sounds like you may (or may not) get one replacement if you are outside of the 14 day no-questions-asked return window. After that replacement, you'll probably be out of luck getting another replacement, but you may be able to get a refund, allowing you to play the "can I get a good rMBP screen" lottery again.

Regardless, best of luck getting a rMBP with a good screen.

johns1 wrote: ...who uses default gray as a background anyway . . .

Don't knock it.  It's ideal for minimizing risks to eyesight over decades of bright screen use and minimizing distractions on the desktop while still seeming like a surface instead of a black sky.

Well, if they don’t believe me we are just going to have to wait together, I guess. I think I will be able to muster up the patience in that particular case :o)

Alitanet italy

On today I received my rMBP number 5 :

-the first one had 6-7 white stuck pixels (BTO : 2,3, 16GB, 256)

-the second one had 2 black dead pixels + IR (LG screen) (entry model)

-the third one had severe IR (LG screen, week 24) (entry model)

-The fourth one had IR + spots on the screen and yellow tint (LG screen, week 29) (entry model)

 

The number 5 has LG screen (week 33) and has yellow tint and severe IR (it's a BTO : 2,6, 16GB, 256)

I only had two, first was returned because change of build options available for base unit, but display was perfect, second was LG.  But neither had yellow tint, stuck or dead pixels.   What I find perplexing is how in your next of the woods you can have a score of MBPr's with the above problems?