Q: MacBook Pro Retina display burn-in?

Also is C02 for Samsung (this is asked for Samsung rmbp users)

Great Thanks!!

I bought my rMBP on launch day and have been talking to AppleCare on and off for the past week about the IR problems.  Originally I was told to take it into the Apple Store to get it taken care of.  I called the Apple Store and the rep told me they didn't have any stock.  Big round of back and forth with AppleCare including them calling the retail store and getting the run around themselves.  Apparenly my AC senior advisor said that because I'm in Canada they can't just ship out a replacement, I have to go to the store and get the panel replaced.

Should I do this or should I wait it out and see if I can get a full replacement?  I'm outside the 14 day period so I don't know if they'd offer one.  I'm perfectly happy with the computer otherwise.  Would it lower resale value later on if I had the panel replaced rather than asking for a new machine?

TRY CALIBRATING! IT MIGHT REDUCE THE IR ISSUE!

Hey friends, I think I just found out something interesting for all you guys with IR issues. I've had 5 rMBP with different levels of IR. What I figured was, that the less calibrated the screens were (e.g. yellow/pink whites) the more I could perceive the IR issue. The current screen is very well calibrated and shows almost no IR (very slight on LG screen, but only after about 15 min. and no checkerboard marks). I've spent 20 Minutes in Settings->Monitors->Colors to create a new profile and calibrate the screen to my liking with higher gamma etc. Now, that I've done that the IR is almost GONE, when checking against grey background.

Hence, please try calibrating your screens (get rid of the yellow/pink whites and increase the contrast) and see what happens. I've noticed that Samsungs screens are usually very well calibrated and I think this might be the root for the main problem -> LG doesn't calibrate their screens correclty.

Wish you all good luck!

I think once they do a repair on your current machine, the liklihood of getting a new machine if you still have a problem will be greatly reduced since it has been serviced. They will also probably be less likely to replace the screen a second time since "all screens have some IR under certain conditions" (as they've been saying).

I'd push as hard as you can for a new computer or your money back.

Where do the returned laptops go though? I hope they don't pack them up and send them to others (probably not). But it's just a question.

shayster98 wrote:

 

Where do the returned laptops go though? I hope they don't pack them up and send them to others (probably not). But it's just a question.

Apple isn't stupid enough to sell used gear as new.

I'm sure they'll eventually end up in the Apple Refurbished part of the Apple online store, just like all of their other stuff. From my experience, their factory refurbs are indistinguishable from new stuff. For stuff that's more damaged, they probably have other ways of clearing those out (maybe selling to schools at a steeper discount?)

Oh of course. They'll be sold as refurbished laptops. Sorry that was a dumb question.

LSN154YL01001!!!

Samsung!

booyah.

I had to return it once.. second time was a charm apparently.

thanks guys!

Congrats,I wanted to know if the serial number on your second mbpr starts with "C02"? (The Samsung one)

Yup, also a C02 here (samsung week 32) - no IR

Okay, dude that looks like crap.  you need to get that replaced or repaired

Is there a difference in brightness?  That is the real thing I am noticing at the moment about this LG.  NOOO ghosting, but I can't really get it very bright without going to the top two notches.

So, been testing my model 2.6/16/256.  Build week I THINK was 35/36, seems to have no apparent IR issues and yes, it is an LG screen.

There ARE a couple issues that I wonder if anyone can shed some light on.  I can't seem to get the screen very bright. Historically, with my older MBP's I was able to get the BRIGHTNESS to a good level for indoors with some good lighting, at about THREE notches from highest, on battery.  At this point, I can only really get the brightness on this new RETINA at about full, or ONE notch from highest.  Seems pretty high to run it, battery life and all, just to get brightness the same as before. Would this sort of thing be different on the samsung vs. the LG?

Second thing is, this is a BTO 2.6/16/256 (low model, up armored to higher RAM and CPU)

But, all the sites listed here for checking ones mac serial number show this as a 2.3 model, with 16GB RAM and 256GB SSD.  Is this normal, the CPU upgrade doesn't properly get into the mac serial number database?

Now I'm a bit confused, my retina ser. starts with C02, and it's LG build in (marsian calendar) week 28 - no issues. I'm in Quebec City on business trip and went for supper, left it spin like advised, just returned and all is fine. Go figure.