mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by salthustle,

    salthustle salthustle Aug 19, 2012 5:49 AM in response to ����MTFR����
    Level 1 (1 points)
    Aug 19, 2012 5:49 AM in response to ����MTFR����

    It just keeps getting worse, i have now noticed the screen flickerring rapidly when on any kind of dark colour. Anyone else had this issue?

  • by btollenaar,

    btollenaar btollenaar Aug 19, 2012 6:05 AM in response to angelus512
    Level 1 (0 points)
    Aug 19, 2012 6:05 AM in response to angelus512

    I have a Mac Classic I purchased in 1992 that still boots up with no problems. I paid $1200 for it (paid for with lawn mowing money) it was on back order for 3 months - longest 3 months of my life.

  • by retinafan,

    retinafan retinafan Aug 19, 2012 6:20 AM in response to ����MTFR����
    Level 1 (0 points)
    Aug 19, 2012 6:20 AM in response to ����MTFR����

      MTFR   wrote:

     

    Now this forum is 87 page of complains (mainly)

     

    Unfortunately, while this may be true the 87/88 pages of people complaining about the IR issues, quality control and LG panels don't make up the majority.  Therefore all the folks here swapping out their machines 5 times is not likely to be noticed at Apple since it's probably such a small percentage to the # of units world-wide that they are selling.

  • by homeboy9991,

    homeboy9991 homeboy9991 Aug 19, 2012 6:47 AM in response to mittense
    Level 1 (41 points)
    Aug 19, 2012 6:47 AM in response to mittense

    Me too. My iMac and MBP same here. Having graphics glitches when playing games neither in Mac or Bootcamp with Windows. Sometimes screen even slashed into half and freezed. Wake up from sleep also have graphics issues, like I need to use the crusor to oaint out the grey login screen, if not, it will stay white. Slowly moving the crusor will paint back the grey background.

  • by Maziyar,

    Maziyar Maziyar Aug 19, 2012 8:45 AM in response to retinafan
    Level 1 (10 points)
    Aug 19, 2012 8:45 AM in response to retinafan

    Unfortunately, while this may be true the 87 pages of people complaining about the IR issues, quality control and LG panels don't make up the majority.  Therefore all the folks here swapping out their machines 5 times is not likely to be noticed at Apple since it's probably such a small percentage to the # of units world-wide that they are selling.

    You're right the percentage is really small compare to the world-wide selling number.

     

    But 1300 comments and 123000 views within only 60 days and being one of the most popular discussions on here it's not something that anybody can ignore or deny.

     

    It's getting somewhere clearly, but why still we see this issue is because they may have made a lot of screens with IR issue before they found out about it. It may have been fixed for next productions or even generations.

     

    Keep updating each other,

    And thanks to people who are making a list and helping others.

  • by DrAndyWright,

    DrAndyWright DrAndyWright Aug 19, 2012 9:49 AM in response to retinafan
    Level 1 (0 points)
    Aug 19, 2012 9:49 AM in response to retinafan

    I agree, these 88 pages are a drop in the ocean, however the number of multiple bad units we are getting as replacements means this is not a small problem, else we would all get a replacement and be happy,

     

    This combined with the fact this thread has become visible at many review sites recently like tech radar, T3 etc and seems to be spreading as the links and videos are shared,  means many current owners that have never noticed this will now try the test and join the list of dissatisfied customers calling Apple. Plus people reading the reviews may hold back on purchasing until they see this issue acknowledged by apple and resolved.

     

    It's going to be an interesting next 3 or 4 months for this product I suspect.

  • by geok-mobi,

    geok-mobi geok-mobi Aug 19, 2012 10:21 AM in response to DrAndyWright
    Level 1 (0 points)
    Aug 19, 2012 10:21 AM in response to DrAndyWright

    I totaly agree with you DrAndyWright!

    I am holding back from getting one due to so many problems. I really want to see what Apple is going to do.

  • by bjiibj,

    bjiibj bjiibj Aug 19, 2012 10:24 AM in response to angelus512
    Level 1 (0 points)
    Aug 19, 2012 10:24 AM in response to angelus512

    angelus512 wrote:

     

    Dont want to sound like an old man (i'm actually 29) but I very much long for the days (that i've heard about and not necessaril experienced but seen enough to give it some credibility) of REAL quality.

     

    People replace appliances these days every few years via planned obsolence etc. I remember my grandparents used to have fridges and other appliances that were 10+ years old and still going strong versus complaints of recent stuff from LG or whatever other company that looked AWESOME compared to 10+ year old fridges but would develop issues within 2-3 years.

     

    How as a society did we allow that to be ok?

     

     

    Your grandparents paid the equivalent of many thousands of 2012 dollars for their appliances back then.  If you pay $10,000 for a fridge now, you can certainly get one with the same level of quality as you claim your grandparents did.  You are comparing apples and oranges: you want to pay 2012 prices for stuff but you want 1955 durability.  You have to pay 1955 prices for stuff (i.e. $10,000 for a fridge) if you want 1955 durability.

     

    You do know that just 20 years ago, Macintosh computers easily cost $5,000 or more, don't you?  What you can get now for less than $2,500 is just light years better than what was available then at any cost.

     

    Also, consider that your grandparents 1955 fridge had far, far fewer features than modern ones do.  It was vastly less efficient, and had many fewer additiona parts (ice makers, de-icers, etc) to break.

     

    The simple fact is that consumer appliances and electronics have decreased in price and increased in functionality many, many orders of magnitude since your grandparents day.  Back then many middle class families could not afford a TV; now, even people living below the poverty line can afford TVs and cell phones and game consoles and what have you, and each one of these devices is 1,000 times more featureful than their 1955 counterparts.


    Furthermore, there are plenty of consumer appliances and electronics today that are just as durable as those of 1955.  And the automobile of 2012 is HUGELY more reliable than its 1955 equivalent.

  • by johns1,

    johns1 johns1 Aug 19, 2012 10:33 AM in response to retinafan
    Level 1 (45 points)
    Aug 19, 2012 10:33 AM in response to retinafan

    Unfortunately, while this may be true the 87/88 pages of people complaining about the IR issues, quality control and LG panels don't make up the majority.  Therefore all the folks here swapping out their machines 5 times is not likely to be noticed at Apple since it's probably such a small percentage to the # of units world-wide that they are selling.

     

    I agree, while some think that people complaining on this thread is giving them worldwide recognition of a variety of issues, in reality it is one thread that has already been marked fixed. (green) 

     

    If the discussion was just about IR with a panel part #, thats one thing, but the thread has devolved into a cache of all kinds of complaints against what one is encountering with using various units loosely related to IR issue.

     

    If you look elsewhere on the web, this is not really being discused that much.

  • by retinafan,

    retinafan retinafan Aug 19, 2012 10:25 AM in response to DrAndyWright
    Level 1 (0 points)
    Aug 19, 2012 10:25 AM in response to DrAndyWright

    DrAndyWright wrote:

     

    I agree, these 88 pages are a drop in the ocean, however the number of multiple bad units we are getting as replacements means this is not a small problem, else we would all get a replacement and be happy,

     

     

    Right, this is not a small problem, so now it's a math game.  Apple has already invested in these screens and has orders to fulfill.  It's still probably cheaper for them to just continue as is and deal with all the exchanges then it is to stop production and wait and only implement guaranteed perfect screens.

  • by High-Death,

    High-Death High-Death Aug 19, 2012 11:01 AM in response to mittense
    Level 1 (0 points)
    Aug 19, 2012 11:01 AM in response to mittense

    Testing my iPads I could verify strong IR just after a few minutes on both the iPad 3 and iPad 2. Just open Safari and leave it there for about 1-3 minutes, you will be able to read the text clearly. I am supposing they both are LG but can't be sure. Brightness on both is excellent!

  • by Leoul,

    Leoul Leoul Aug 19, 2012 12:06 PM in response to geok-mobi
    Level 1 (0 points)
    Aug 19, 2012 12:06 PM in response to geok-mobi

    The same to me. I am holding back from ordering one due to this problem.

  • by johns1,

    johns1 johns1 Aug 19, 2012 12:32 PM in response to High-Death
    Level 1 (45 points)
    Aug 19, 2012 12:32 PM in response to High-Death

    Testing my iPads I could verify strong IR just after a few minutes on both the iPad 3 and iPad 2. Just open Safari and leave it there for about 1-3 minutes, you will be able to read the text clearly. I am supposing they both are LG but can't be sure. Brightness on both is excellent!

    See this is a another example of off topic discussion.  The assumption your waving to all is that all LG retina displays have IR problems.   Why bring up examples of Ipad 3 and Ipad 2 which is not retina in this topic?   This appears to be just LG panel bashing.  Just being honest here.

     

    Serious if you guys want action each person that has a problem with their MBPr panel not being satisfactory, make up a new topic and state your problem so it can be tracked and noticed/addressed/fixed.   One unrelated extensive history related to OP which is marked fixed won't get Apple's attention.

  • by BarrettF77,

    BarrettF77 BarrettF77 Aug 19, 2012 12:37 PM in response to mittense
    Level 1 (45 points)
    Aug 19, 2012 12:37 PM in response to mittense

    Apple's quality has eroded enough confidence many of my company computers have been returned due to this very phenomenon and were replaced with Samsung 9 series laptops. 

     

    It's bad enough the issue exists, but Apple's inability to educate their staff, charge such a high premium, and then have the audacity to tell people, who are professionals in the IT industry mind you, that they are using it wrong is just absurd.  I think in all we had about 10 high end units returned back to Apple and are now looking into Android based phones as well.  It's difficult to do business with a company that isn't taking their customer needs seriously. 

     

    In this one instance, that was about $40,000 in sales they just lost.  But Apple is a big company, I'm sure it has no ill effects on them overall.  But I know my colleagues also are broadcasting this information as well and news travels fast. 

     

    Have a good experience you are likely to tell a couple people.  Have a bad experience, that number rises exponentially.  Why?  Because people inherently like to keep others from inheriting the same problems they have has to endure themselves.   No amount of apple advertising can trump IT professionals that have a trusted and professional relationship with their customers/clients/family. 

     

          

    “There is nothing in the world that some man cannot make a little worse and sell a little cheaper, and he who considers price only is that man's lawful prey.”

     

    John Ruskin

  • by johns1,

    johns1 johns1 Aug 19, 2012 12:46 PM in response to BarrettF77
    Level 1 (45 points)
    Aug 19, 2012 12:46 PM in response to BarrettF77

    So now this thread is a soapbox to all things wrong with Apple?

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