mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by Maziyar,

    Maziyar Maziyar Aug 21, 2012 4:44 AM in response to mittense
    Level 1 (10 points)
    Aug 21, 2012 4:44 AM in response to mittense

    I was at page one and have been around since then to help new users even that I got Samsung in the middle of the way. I think it's time for me to stop email notifications and leave this thread.

     

    Last words.

     

    1. Who cares how things work?! Here, I can assure you guys nobody. So please stop explaining things that have nothing to do with the case. I know it is a discussion but when it's not helping what's the point.

     

    2. A lot of people including me are happy with what we have. You deserve the same thing too. There is nothing normal with this problem. If you want to hanging there then do it. But it's not normal at all! Even if Apple says that it's normal you should ask Apple to build an unnormal screens for you!(without IR)

     

    Keep update each other with your last situation. This thread has helped a lot even if it's not visible.

     

    Good bye everyone and don't forget that here we are on the same side.

  • by BarrettF77,

    BarrettF77 BarrettF77 Aug 21, 2012 5:12 AM in response to High-Death
    Level 1 (45 points)
    Aug 21, 2012 5:12 AM in response to High-Death

    Nobody cares, stop trolling!

     

    You're talking about local dimming in a backlight.  Laptops don't have local dimming.  It's edge lit.   Please go troll somewhere else.  You obviously feel the need to try and impress us when all you do is annoy. 

     

    Getting back on topic now....

  • by Hittzdennis,

    Hittzdennis Hittzdennis Aug 21, 2012 7:49 AM in response to raadaris
    Level 1 (0 points)
    Aug 21, 2012 7:49 AM in response to raadaris

    Also got Week 6 (February) or week 33 (August) with an LG display yesterday night. So far no IR and hoping it appears soon. I just want a swap with a Samsung Display Panel!!

  • by emcelly,

    emcelly emcelly Aug 21, 2012 8:12 AM in response to mittense
    Level 1 (0 points)
    Aug 21, 2012 8:12 AM in response to mittense

    I ordered mine on  Aug 16th. It will be here on  Aug 24th. After reading through this thread I have absolutley no confidence in this product anymore. Having an LG screen would be completley unacceptable to me at this point.  The fact that the screens are completley inconsistent where samsung displays are brighter then LG displays is total BS. How are you supposed to be happy with an LG screen knowing it's not perfect and could potentially develop problems down the road? When my retina mbp arrives if it's LG I will return immediatley and replace it with a 2012 mbp non retina. Seriously what a bummer I was really looking foward to this new retina display but I rather have a stable computer then the new deffective hottness.

  • by Hittzdennis,

    Hittzdennis Hittzdennis Aug 21, 2012 8:18 AM in response to emcelly
    Level 1 (0 points)
    Aug 21, 2012 8:18 AM in response to emcelly

    agreed. i just have no reason to swap this one out because I don't see any IR on this display yet.

  • by MikeDJC,

    MikeDJC MikeDJC Aug 21, 2012 8:35 AM in response to mittense
    Level 1 (0 points)
    Aug 21, 2012 8:35 AM in response to mittense

    Just to let people know, I noticed a dead pixel in the middle of my screen as well as IR occuring. Went to the apple store and the genius ordered me a new one and understood that i needed mine until the replacement came in. He was a very helpful chap and was very polite.

     

    Mine is a 2.6/16/512 LG screen

     

    My gf has a 2.6/16/512 Samsung screen and no problems

     

    Both were made on the same day and delivered on the same day to the same address. {Edit: They arrived on the 26th July and the order date comes up as 21st July (even though they were ordered on the 30th june) so im assuming they were made on the 21st} Mine is slightly washed out in colour (can be seen if they have the same image open and are next to each other) even though both have been configured with a datacolour spyder3 unit.

     

    Hopefully no IR/pixel problems on my next one!

  • by emcelly,

    emcelly emcelly Aug 21, 2012 8:34 AM in response to MikeDJC
    Level 1 (0 points)
    Aug 21, 2012 8:34 AM in response to MikeDJC

    Yeah, what kills me is going through the return process, waiting for a new unit to come in and the high possibility of getting another fed up unit. I read about people that are on their 4th replacement. No matter how badly I want this new retina display I just don't have the time to keep driving down to the apple store and waiting in line to return deffective unit after deffective unit.

  • by itsamacthing,

    itsamacthing itsamacthing Aug 21, 2012 8:42 AM in response to emcelly
    Level 1 (85 points)
    Aug 21, 2012 8:42 AM in response to emcelly

    Hi Emcelly, Just a heads up that even if you buy a MacBook Pro or Air, you have the chance of ending up with an LG, Samsung, or AUO LCD.  Unfortunately, the AUO has a very yellow and dull display, while the washed out colors and low contrast seem to be standard on the LG.  I own another MacBook Air with a Samsung screen and frankly, its very hard to go from the Samsung down to the LG.  I'm about to get my 4th MBA (3rd replacement)...hopefully it has a Samsung screen.  Good Luck

  • by emcelly,

    emcelly emcelly Aug 21, 2012 9:11 AM in response to itsamacthing
    Level 1 (0 points)
    Aug 21, 2012 9:11 AM in response to itsamacthing

    Wouldn't it be great if Apple actually let us choose which display we wanted from the online store? http://i.imgur.com/bUU44.png

     

    *sigh*

  • by Zzappo,

    Zzappo Zzappo Aug 21, 2012 9:39 AM in response to mittense
    Level 1 (0 points)
    Aug 21, 2012 9:39 AM in response to mittense

    Finally!! after 54 days of waiting for 2.7/16/768 it arrived with a Samsung display and no IR whatsoever:

    Color LCD

    LSN154YL01001

    DLM230400KTF49HBP

    And this was the first order!

    When I was picking it up another guy just refused his custom build just because it had an LG display even if the reseller tested it with us for 15 minutes with the checkered pattern and there was no IR on the LG panel. He said that after reading this thread he didn't trust an LG panel anymore and that he did not want to wait for a replacement. So he got his money back! bye-bye Apple for another customer.

    Seriously if mine had an LG display I've done the same money back thing and buy another brand.

    Good luck for everybody out there!

  • by HarryHope,

    HarryHope HarryHope Aug 21, 2012 9:59 AM in response to mittense
    Level 1 (0 points)
    Aug 21, 2012 9:59 AM in response to mittense

    My first rMBP (LG screen) developed some pretty bad IR, to the point where it was noticable after 5 - 10 minutes on the ML space wallpaper.

     

    I got a replacement from the apple store which is also an LG, tested it the first day and couldn't see any IR, but now after about 3 days I can see very faint IR on the gray background. I'm pretty upset that two screens have had this issue so far. I'm not sure whether or not to try to get another replacement from apple or to just wait it out and see if they come out with a fix/recall.

  • by Apples_8212,

    Apples_8212 Apples_8212 Aug 21, 2012 11:34 AM in response to HarryHope
    Level 1 (0 points)
    Aug 21, 2012 11:34 AM in response to HarryHope

    So my worst fears have been confirmed and I am just about to call Apple to arrange my return and full refund! After 4-5 days of having an apparently IR free LG screen (albeit with a yellow tint which in itself I was not happy about) I have just tested it again and I now have IR after a 10 minute checkerboard test. I honestly believe it is only going to continue to worsen, so there is no way I am keeping this now.

     

    I will ask when I phone about the whole situation, see if they have any updates and whether I can request a samsung screen, but more than likely I will just be waiting a few months now to see what Apple do about this MESS. What a disappointment - I waited to buy my first mac since Christmas, and now this major let down. Not what I expected from Apple. Will post back with any useful info I acquire.

  • by HarryHope,

    HarryHope HarryHope Aug 21, 2012 11:58 AM in response to Apples_8212
    Level 1 (0 points)
    Aug 21, 2012 11:58 AM in response to Apples_8212

    What's really disappointing is that on this new display I probably would never have noticed the IR unless I was specifically looking for it. It's definitely visible on my replacement machine too, albeit showing up after a longer period of time ~30 minutes.

     

    I could live with the current level of IR, but I'm afraid it will get worse in time, after my 14 days are up. I really don't want to play retina roulette and keep asking for replacements until I get a samsung though, that seems pretty ridiculous.

     

    Has anyone here had success requesting a replacement with a samsung display specifically? If so, what did you say/how did you go about it?

  • by expandin,

    expandin expandin Aug 21, 2012 12:01 PM in response to mittense
    Level 1 (0 points)
    Aug 21, 2012 12:01 PM in response to mittense

    Yep. After 7 days with a seemingly LG display, I too can confirm that it's there and it seems to get worse even. I will have to return this one again and most likely ask for my money back. I've had 5 rMBP and ever single one of them had either dead pixels or dust or scratches and IR. Most had all of the issues mentioned. I'm an Apple supporter, but this is just sad. At this price point this is insane.

  • by Apples_8212,

    Apples_8212 Apples_8212 Aug 21, 2012 12:02 PM in response to HarryHope
    Level 1 (0 points)
    Aug 21, 2012 12:02 PM in response to HarryHope

    Just got off the phone to Apple to arrange my return. They said there was no way to request a samsung - it would be pot luck, so I decided to just return it rather than play the replacement "lottery". But a few other people have recently said that they have been promised a samsung replacement... I will be interested to hear what happens with these. I've just had enough of this now - I really feel for those of you on your 4th, even 5th LG replacements.

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