Q: MacBook Pro Retina display burn-in?

I just picked up my replacement laptop from the hospital (FedEx) and I am happy to say "It's a Samsung"!!  I can't hardly keep the tears from running down my face.  Looking forward to our new life together.  Cheers and good luck to you all!

good if its without issues.

Reference from the other thread i linked

Had 3 samsung, 1st one has 1 dead pixel, 2nd one has backlight bleed, 3rd is perfect. but the 3rd one has poor fitted bottom cover. Waiting for 4th one.

Wanna buy one but i hv seen the issue on multiple screens myself :( apple QC isnt very good now. And with the news today saying lg will be the main screen supplier for the next iphone, i bet u there will definitely be problems too.

Just got mine this past week and I love it. Its an LG week 33 and so far its great. I haven't run any IR tests and I'm not going to for a few reasons:

1. The screen looks fantastic. I notice no issues with contrast or whites or colors.

2. The test is inapplicable to me. I will never have a dull dark grey background, and I have had windows sitting on my regular background for 30+ minutes and no IR shows, so I don't care to change the background to grey just to find a problem with a machine that performs extremely well.

3. I have AppleCare, so if I notice a problem, it will get fixed.

Point is, if you really want this computer, go get it. I almost let this forum convince me not to get it, and I could not be happier that I decided otherwise. 

This is my first post and I wanted to get this to someone who posts often with the hopes that you will know what to do with this information. I can tell you most assuredly that there is in fact a way to find out who the display manufacturer is prior to purchasing a mbpr or any other product in the MacBook lineup. First let me tell you that you will need to do this at an Apple Store and you will also have to find a cooperative manager who is willing to go out of their way a little bit. Apple has a internal system called RIPLEY (NOT SURE IF I SPELLED IT CORRECTLY). Any store manager has access to this system. The RIPLEY system shows the manufacturer of not only the display but also the SSD/Hard Drive and many other internal components. I know this first hand. Unfortunately I cannot tell you how I know this but I assure you it is very real. I am very suprised I have never seen this on any posts but there you have it. Once again, make sure that you speak to a friendly manager and explain your frustration and chances are they will go to the back and look through some of the units until they find one that has a Samsung Panel. This saves them alot of hassle as opposed to having a ****** off customer having to open several units in the store to find the right display manufacturer. If anyone that reads this trys this out, I would love to know how it worked out for you.

I only joine this thread before mine was shipped, that's why I'm still here now, but obviously the thousands of people with decent screens aren't going to post here.

Maybe those thousands people haven't the skill to detect the IR. Or if they did they could think it's a normal thing.

I've got tens of friends who for sure won't never been able to recognize this as a real 'problem'.

lel62

This is my first post and I wanted to get this to someone who posts often with the hopes that you will know what to do with this information. I can tell you most assuredly that there is in fact a way to find out who the display manufacturer is prior to purchasing a mbpr or any other product in the MacBook lineup. First let me tell you that you will need to do this at an Apple Store and you will also have to find a cooperative manager who is willing to go out of their way a little bit. Apple has a internal system called RIPLEY (NOT SURE IF I SPELLED IT CORRECTLY). Any store manager has access to this system. The RIPLEY system shows the manufacturer of not only the display but also the SSD/Hard Drive and many other internal components. I know this first hand. Unfortunately I cannot tell you how I know this but I assure you it is very real. I am very suprised I have never seen this on any posts but there you have it. Once again, make sure that you speak to a friendly manager and explain your frustration and chances are they will go to the back and look through some of the units until they find one that has a Samsung Panel. This saves them alot of hassle as opposed to having a ****** off customer having to open several units in the store to find the right display manufacturer. If anyone that reads this trys this out, I would love to know how it worked out for you.

Dell and HP I know have a accessable parts list that shows how a computer was built and what parts went into it, whether Apple has the same I've never heard of as they don't allow outside service providers access.  But if this was the case it doesn't explain the numerous instances of Apple staffers issuing laptops and not knowing what part was used to avoid users having to break seals on many new units.

pescio

Maybe those thousands people haven't the skill to detect the IR. Or if they did they could think it's a normal thing.

I've got tens of friends who for sure won't never been able to recognize this as a real 'problem'.

If you are talking about image retention that is quite visible, I seriously doubt that even a technically challenged user wouldn't ask about that as it is very distracting.   If your referring to image retention that only shows in the odd instance when you have a certain color background with a application left in place for 15 mins on the screen and is barely visable when removed, yes probably most people would never know whats all the fuss about.

You are right! But let me just go ahead and tell you how this came about as it really would be nice to see people have a chance to get their probelms solved. Earlier this year I was caught up in the Samsung vs LG display issue on the Air. I had read reports about the difference in screen quality and had compared both and sure enough the Samsung was much more vibrant. I also was caught up in the Samsung vs Toshiba SSD issue with the Air as well. I had been shopping at Apple quite frequently and had become very familiar to staffers and managers alike. I had gone in to return and exchange my Air and after my third try and still no success in getting a Samsung display I was told I could open one more box and that would have to be it. Finally when the employee came out with the last unit I was informed that it had exactly the display I wanted and if I wanted to verify this I could. Needless to say I thought, yea right! No way is he going to know this and he just wants me to get out of the store at this point! Well, I opened it up and sure enough Samsung Display/SSD. I was thrilled. At that point I obviously asked how he knew this and it was then that I was told about RIPLEY. I have since purchased several other units and each time having asked someone to Ripley the units to find me the right one. Some of the times it was no problem and others they felt maybe it was showing favoritism. That's why I made the point to try and talk to a friendly/cool manager who first is willing to even aknowledge he or she even knows about Ripley. Sorry for the long winded explanation but I wanted you to understand. Most of the staffers do not know about thsi system. Most of the Back of House guys do as well as the managers. Hope this helps. I really would not advise doing this though unless spmeone has a real issue with the LG. Given all of the blogs on this I am fairly certain that the stores are getting more returns than usual.

If you are talking about image retention that is quite visible, I seriously doubt that even a technically challenged user wouldn't ask about that as it is very distracting.   If your referring to image retention that only shows in the odd instance when you have a certain color background with a application left in place for 15 mins on the screen and is barely visable when removed, yes probably most people would never know whats all the fuss about.

Image Retention (or more appropriately persistence) is not defined in odd, normal, irregular, good, bad or such adjectives. It either is there or is not. It's that simple.

Whether you still find it usable or not depends on each individual's preferences.

Well second day with the Samsung, I have tested for any persistence for 30 minutes and there is not the slightest sign of any...really pleased

I will check again after another week of use just to make sure it dosen't develop it after prolonged use as some of the people with LG screens have reported (my LG had persistence within a few days after only 5 minutes of a static image).

I know there were technical discussions about how the persistence occurs, and that most (if not all) LCD technology sufferes from some persitance.

However, I can say (having had an LG and a Samsung screen), that my LG definately had notceable persistence such that it was clearly visible after a few minutes. My Samsung has NO noticable persistence, even after worst case checkerboard for 30 minutes at full brightness on dark grey background.

So no matter what the cause of the persistance issues (or whether all panels have it to some extent), it is possible to make a screen that has no noticable persistence even if looked for. And at £2300, I think it is fair to expect that your screen is as good as this one.

glad its good for you I still cant decide whether to go for the 15inch retina pro or wait and see if a 13" comes out (hoping is has dedicated graphics)

You might see those details next month.  But who knows, I have been waiting for a new Ivy Bridge iMac for 6 months.  Mac Pro for longer... so lets see what Apple has up it's sleeve. 

Reports From the Front Line:

I just got my MacBook Pro Retina back with an exchanged screen. (I let them repair it in Munich.)

Ten minutes of testing in the Store showed no signs of image persistence. I’m now sitting in a café and have been surfing for further fourty minutes (with the Safari window in the same place) and still do not see any signs. Just perfect uniform – beautiful! – grey. That definitly wasn’t the case with the old screen, even after a cold start.

It might develop the problem along the way but at least I don’t see it now. I have the suspicion that my old MacBook Pro Retina had the problem since the beginning, I just didn’t notice it. At least I hope that this is a problem that shows up immediately. Knock on wood!

The screen? It’s an LG screen. Great white point, great contrast, awesome colors. Just like the first one. I suspect many here are suffering from a severe placebo effect with regards to the screen. I see no indications that the LG screens are not just as great as the Samsung displays – except for the persistence problem, of course.

I’m honestly reliefed now and I hope it stays that way.

Jon P D

Well if you could guarantee getting a good screen, I would go for the 15".  It is amazingly light and slim (even compared to the 2011 MBP), and the screen is stunning. Compared to my Alienware M17x (at 7.5 Kg) it feels like a feather

And I think 15" provides enough size to sensibly use the resolution. I use the maximum built in scaled resolution (from the desktop settings), and my Cinema 4D is very usable at that resolution, with menus and icons clear.

I have not tried the 3rd part software to use the full native resolution of the Retina, and to be honest, I don't need to, as at this setting I can do anything I normally do on my 24" monitor which I run at 1600 x 1200, and it is as comfortable to use as my previous 17" laptop. I think it if was at the maximum resolution, the menus and icons would be too small until Maxon uogade their interface for use at a high resolution on a small screen.

However, you may want to hold off until the lottery for good screens is over unless you willing to play MBPr ping pong with Apple.