Previous 1 10 11 12 13 14 Next 9,561 Replies Latest reply: Apr 1, 2015 2:36 AM by tlaskows Go to original post Branched to a new discussion.
  • salthustle Level 1 Level 1 (0 points)

    Saying nothing above Color LCD...

     

    $ ioreg -lw0 | grep IODisplayEDID | sed "/[^<]*</s///" | xxd -p -r | strings -6

    Color LCD

     

    Thats all i get.

  • SwagasaurusRex Level 1 Level 1 (25 points)

    It's always a lottery, with any company. You have a better chance of winning with Apple. I've been a long time PC user, and I'm making the leap of faith and switching to OS X very soon when I buy a MBP. There are a lot of things that convinced me to switch. AppleCare is one of them. They will make sure you are satisfied even if it takes a one or even two replacements. Quality control is extremely difficult. No one can get it exactly right. This is more evident in the PC industry, but in the PC industry you have to seriously fight for companies to uphold their warranty and provide an exorbitant amount of evidence. Apple is awesome because I can drive 5 minutes to my Apple retail store, show them the problem in person, and walk out with a solution.

  • itsamacthing Level 1 Level 1 (85 points)

    Switched in 2000, never looked back and yes... Apple Care and Support is second to none.  They will do whatever it takes to get it right.  Thats why i stay with them, but it's getting to be a little extreme lately.  I have had a lot of Apple buys go wrong, even my girlfriend noticed, and she never notices the coming and goings of my devices.  Really hope Apple can figure out how to help their vendors increase their QC so they can get some more uniformity across their new products. 

     

    As far as the LCD command, it's very possible that something is different with the Reinta display. 

  • Pearapp Level 1 Level 1 (0 points)

    Can anyone confirm that this was a bad batch? Or post your manufacturing week and if you had a problem.

  • Maziyar Level 1 Level 1 (10 points)

    I don't think anyone can say that. It seemed that it was a bad batch and like the way that all people came here to report the issue and say they have a same problem, now they are starting to leave this topic like it doesn't happen anymore.

     

    I guess the replacements were good and the new ones don't have this issue anymore. We can say it was a bad batch but nobody can say that officially.

     

    I didn't see any one with this problem after week 26 (i mean in here).

     

    Best of luck.

  • watertube Level 1 Level 1 (0 points)

    The issue is still happening. I don't think Apple's fixed this problem yet. My first rmbp had a very noticeable cosmetic imperfection on the palm rest, my replacement arrived on July 16.

     

    Checking with terminal, it says my LCD is a LG/Sharp. After leaving a page on for 15 minutes and closing it, the white areas on the pages is very noticeable against the dark grey background. This is making me paranoid about getting another replacement cause I'm not sure the next is one will be any better.

  • goosemark Level 1 Level 1 (0 points)

    Just left the genius bar and they ran a screen test and they said they need to order me a replacement screen. I asked about getting a new laptop but because I have had it over a month, they are going to just replace the screen. I actually like that idea better so I don't need to de-authorize all my software and migrate all my crap again.

     

    My build was June, week 24 and I ordered it online.

     

    Hopefully, this does the trick. I actually debated whether or not this screen persistance bothered me enough to take it in. I only notice it when I am trying to make it happen and probably would never see it in my day to day routine. I figured I would see what apple had to say and in glad the screen is getting replace in the end.  Something in their test flagged that it needed to be replaced so there you go.

     

    Cheers!

  • Veraxus Level 1 Level 1 (15 points)

    I just noticed this problem on my own MacBook Retina.

     

    If it affects all current Retina screens, then I highly doubt it's a problem Apple will be able to fix until the next generation of screens, but I'm able to quickly resolve it by putting up a white screen at full brightness for just a few seconds (15-20 seconds).

     

    This is definitely not something you'd expect from the most high-end laptop in the world, but I'm not going to let it spoil anything for me. It only occurs when a static high-contrast image is on screen for an extended period, and it can be quickly and easily "flushed" by just putting up a white screen for a few seconds. *shrug* It *****, but it's livable.

     

    Still, if anyone knows if there are absolutely screens (by mfr or batch) that don't have the problem, then I'll definitely trade my Mac in for a replacement.

  • itsamacthing Level 1 Level 1 (85 points)

    I would keep bringing it back... it's not acceptable and we are not beta testers.  My hopes are pinned on ML and bad batch theroy, I think that 10.8's new graphic capabilities will allow the rMBP to work as Apple designed.  As soon as this thread is dead, I'll buy the rMBP.  As I write this, I'm waiting for DHL to arrive with my replacement MBA 11 inch, since the one they shipped me has a yellow tinted warm display.  The Apple display woes continue on various fronts ...

  • Maziyar Level 1 Level 1 (10 points)

    Please please please do not say it's livable or you are getting used to it. Apple wants you to be satisfied with what you bought because you deserve it. You waited long and paid a lot of money.

     

    I know it's hard to go through all again but I'm bagging you to replace it. What ever it is, you shouldn't feel like this.

     

    Please set an appointment with G bar and tell them you need an Advance Replacement.

     

    Thanks and good luck.

  • Pearapps Level 1 Level 1 (0 points)

    Its possible that none of the ones past week of 26th have shown up here because it takes so long to ship that no one has gotten one manufactured past that week

  • Maziyar Level 1 Level 1 (10 points)

    Week 27 and 28 should be out there cause I have week 30. It's just arrived this morning and it's on a way I guess.

  • Veraxus Level 1 Level 1 (15 points)

    To what end? If the replacements are having problems as well I am wasting the time and resources of both Apple and myself.

     

    I understand you are unhappy, and frankly I am too, but until the problem is fixed, there is absolutely no point in doing anything but calling Apple Care and making a formal complaint. I know you want to make a statement, but Apple knows as well as you do that swapping out the screen won't make one bit of difference right now.

     

    My AppleCare is good for 3 years. So as soon as the problem seems to be fixed, I'll take my MBPr in for service.

     

    FYI, as far as I can tell, the problem seems ubiquitous enough that it doesn't seem to be a batch problem, but a technological limitation. LCD ghosting isn't a new problem in the universe and it's not a permenent burn-in either. It happens because the LCD crystals become attuned to a specific wavelenth of light. By shrinking those crystals for the retina display, they are probably more likely to become attuned more quickly. You can fix those crystals by putting up a solid white or black display for a little bit (white works better).

     

    Also, crystals usually become less likely to "stick" the more they are used... which means that if you sit it out for a bit, the ghosting problem may very well fix itself permanently. If the ghosting doesn't stop after about a month, then by all means use that AppleCare, tell them it's destroying your productivity, and demand a replacement.

  • Maziyar Level 1 Level 1 (10 points)

    I'm unhappy because of you. I have a good one so as a lot of people out there. You should have one too. I never said go and change the screen! Who does that to the one-month old machine. Repair is for at least one or two year old machine not the one you just bought it. I said go and replace the whole thing. Like the others. They all replaced their own and you don't see them here anymore. It means it worked! 

     

    I don't know what is it that you are trying to convince yourself to keep it but I just said that for your own good. You can use it if you are happy with it.

     

    Best of luck.

  • Veraxus Level 1 Level 1 (15 points)

    If what you're saying is true then it's NOT a widespread problem and only affects some displays. If that's the case, I'll make an Apple Store appointment asap and get it swapped out.

     

    This is certainly giving me flashbacks to the iPad 2 light bleed problem (I had to exchange it 3 times and each time the Apple employees got more and more offputting). And that's why I'd rather wait until I know I can exchange for a fix rather than play music exchanges.

     

    But I'll take your advice and give it a shot.

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