mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by ProudSikh,

    ProudSikh ProudSikh Aug 27, 2012 7:46 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 7:46 AM in response to mittense

    Received my computer last monday. Been using it all day and everyday as much as I can. Least amount of use is 2 hours most is 6. Ill use it more when im back from vacation but at this point ive tried everything I can think of and atm this is probably the best LG screen ive heard of and can think of. I would love to keep this, but im also worried issues might crop up.

     

    LG Screen

    Week 33

    T11459T2013P1G5aB60I0

  • by NPuter,

    NPuter NPuter Aug 27, 2012 8:29 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 8:29 AM in response to mittense

    Just ran the TestRetention app.

     

    T1959T2330P1G5aBfeI0

     

    Ran the test for 10min - had retention for 3:30min...

  • by n0vniel,

    n0vniel n0vniel Aug 27, 2012 8:35 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 8:35 AM in response to mittense

    Just got a second replacement (3rd rMBP) with LG screen again. No IR at all. Still yellow.

  • by Sev BH,

    Sev BH Sev BH Aug 27, 2012 8:57 AM in response to NPuter
    Level 1 (0 points)
    Aug 27, 2012 8:57 AM in response to NPuter

    where did u get this app?

    I would like to use it when I go to the apple store.

     

    thanks

  • by rrahimi,

    rrahimi rrahimi Aug 27, 2012 9:04 AM in response to Sev BH
    Level 3 (615 points)
    Aug 27, 2012 9:04 AM in response to Sev BH

    You can get it here:

     

    http://www.mediafire.com/?1jwh6o6ql1wmiww

     

    Credit goes to RetinaUser who wrote this app.

  • by deepanjan91,

    deepanjan91 deepanjan91 Aug 27, 2012 9:06 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 9:06 AM in response to mittense

    So am I still the only one who's been told to wait for Apple to figure out a software/frimware/driver fix? After repeated phone calls for 3 days in a row, I'm still told to wait. They won't replace.

     

    By the looks of things, it seems replacing is a lottery indeed.

     

    I was wondering if the Apple vs. Samsung lawsuit has had any effects on the supply of Samsung screens.

     

    Anyone else who's been told to wait- please let us know.

  • by bjiibj,

    bjiibj bjiibj Aug 27, 2012 9:30 AM in response to Dr Sly
    Level 1 (0 points)
    Aug 27, 2012 9:30 AM in response to Dr Sly

    Dr Sly wrote:

     

    Oh and to all the naysayers who say:

     

    "why do you care, it's only light-on-dark-gray and that's pretty specific",

     

    well, here is an example of unacceptable daily use in the life of a non-photographer, non-videographer, yet pretty important to me.

     

    Being reasonable and pointing out what the issue actually is and how it is likely to actually affect people is not 'naysaying'.  It's being realistic.

  • by Sev BH,

    Sev BH Sev BH Aug 27, 2012 9:31 AM in response to rrahimi
    Level 1 (0 points)
    Aug 27, 2012 9:31 AM in response to rrahimi

    Thank you. I ran the test and my retention seems to last around 5:35. at that point i could no longer see any retention.

    I'll take all this to the apple store on friday and hopefully get a new one (with sumsung display).

  • by NPuter,

    NPuter NPuter Aug 27, 2012 9:43 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 9:43 AM in response to mittense

    At the apple store waiting for a genius now. I found a rMBP here with a Samsung display, and not only does it not have the IR problem, but the screen looks a bit better. Having my computer side by side with it made it apparent that the whites on my computer are a bit yellow.

  • by Sev BH,

    Sev BH Sev BH Aug 27, 2012 9:46 AM in response to NPuter
    Level 1 (0 points)
    Aug 27, 2012 9:46 AM in response to NPuter

    Any difference in brightness levels?

  • by NPuter,

    NPuter NPuter Aug 27, 2012 9:56 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 9:56 AM in response to mittense

    They are replacing my computer! The guy said he has never seen the issue before but said that it absolutely should not do that. He also said that he wouldn't want his month old computer to be repaired so he told me that they are just going to switch it out for me!

  • by Leoul,

    Leoul Leoul Aug 27, 2012 11:42 AM in response to mittense
    Level 1 (0 points)
    Aug 27, 2012 11:42 AM in response to mittense

    I did the IR test for the second time and I see really a very very slight image retention. Here is the result.

     

    Color LCD
    LP154WT1-SJA1
    DCN22550WEJDMJ0A7
    Persistent image time: 30:00
    Ghost persistence time: 01:50
    Used gray tone: 90
    Display brightness: 100
    Used pattern: Chessboard
    Result code: T13000T2150P1G5aB100I0

     

    I am really afraid if this gets worth after a while. I bought the machine three days before and I am still in the 14 days return time frame.

  • by bjiibj,

    bjiibj bjiibj Aug 27, 2012 11:53 AM in response to Leoul
    Level 1 (0 points)
    Aug 27, 2012 11:53 AM in response to Leoul

    Leoul wrote:


    I am really afraid if this gets worth after a while. I bought the machine three days before and I am still in the 14 days return time frame.

     

    It is likely to get worse.  Please keep us updated as your rMBP ages and let us know if you see increased image retention.

  • by Sev BH,

    Sev BH Sev BH Aug 27, 2012 11:59 AM in response to Leoul
    Level 1 (0 points)
    Aug 27, 2012 11:59 AM in response to Leoul

    Possibly will get worse. When I didnt notice anything wrong with mine until about 2-3 weeks in. Now IR lasts around 5:30 mins using the test app. I started using my laptop on the 12th of July...so roughly 1 month and half.

    Im so angry! going to try and keep calm when I go see a "genius" soon!

  • by NPuter,

    NPuter NPuter Aug 27, 2012 12:01 PM in response to bjiibj
    Level 1 (0 points)
    Aug 27, 2012 12:01 PM in response to bjiibj

    bjiibj wrote:

     

    Leoul wrote:


    I am really afraid if this gets worth after a while. I bought the machine three days before and I am still in the 14 days return time frame.

     

    It is likely to get worse.  Please keep us updated as your rMBP ages and let us know if you see increased image retention.

    I agree. My replacement unit has an LG screen, but no IR as of now. I will be sure to let you guys know if it shows up with time. If it does, I'm going right back to the apple store. The guys at my store were very helpful - I was definitely not expecting them to give me a new computer.

     

    As for the Samsung vs LG screen in terms of quality - there isn't that great of a difference. I had them side-by-side and while the difference was preceivable, it was by no means dramatic. I'd be perfectly happy with either screen if IR wasn't an issue.

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