Q: MacBook Pro Retina display burn-in?

deepanjan91 wrote:

 

So am I still the only one who's been told to wait for Apple to figure out a software/frimware/driver fix? After repeated phone calls for 3 days in a row, I'm still told to wait. They won't replace.

 

By the looks of things, it seems replacing is a lottery indeed.

 

I was wondering if the Apple vs. Samsung lawsuit has had any effects on the supply of Samsung screens.

 

Anyone else who's been told to wait- please let us know.

I was told to wait for a firmware fix. I chose to return for a refund instead since they wouldn't replace the screen (and I was within the return period). I'm glad I returned because if I had done the screen replacement I probably would have gotten an LG and would have been past the return period and stuck.

I don't know how to qoute on here but: bjiibj wrote in reply to:

Dr Sly wrote:

Oh and to all the naysayers who say:

"why do you care, it's only light-on-dark-gray and that's pretty specific",

well, here is an example of unacceptable daily use in the life of a non-photographer, non-videographer, yet pretty important to me.

Bjiibj's reply:

Being reasonable and pointing out what the issue actually is and how it is likely to actually affect people is not 'naysaying'.  It's being realistic.

Realistic is that we spent 2200+ for this laptop and it's screen is more pathetic than my 1650x1050, 6 year old dell display. That I let it set for 30+ minutes without any IR.

Stop being a fanboy, I love apple but they screwed up here.   This laptop is great but hugely flawed.

Anyway, mine is setting at home but I won't be able to test it out until tomorrow, or maybe later due to this **** hurricane.

i add these characteristics seen on my terminal :

Color LCD

LP154WT1-SJA1

DCN22931LA6DMJ0AU

so it is an LG display built in: Week 6 (February) or week 33 (August), no IR till now (after 1 week of everyday normal use- browsing, video editing, watching movies, etc.)

Is there any other guy out there with similar code of display or all LG displays have the same code? Trying to figure out if all LG displays are the same or if they 've change sth after the first feedback of problematic displays..

I thought for sure that the guy at the genius bar was going to give me a problem (considering I bought the computer over a month ago). I showed him the IR (left mail open for 2min then switched to a grey screen. He immediately said that should not happen and it is unacceptable that it is. He then said that he would normally have the screen repaired, but he wouldn't want his month old computer to be repaired. So they gave me a new computer. LG screen, but no IR (as of now).

Forgot to mention, they used a thunderbolt cable to transfer all of my data to the new computer. It took 6min to transfer 112gb - gotta love thunderbolt and SSD drives!

ProudSikh 

Received my computer last monday. Been using it all day and everyday as much as I can. Least amount of use is 2 hours most is 6. Ill use it more when im back from vacation but at this point ive tried everything I can think of and atm this is probably the best LG screen ive heard of and can think of. I would love to keep this, but im also worried issues might crop up.

 

LG Screen

Week 33

T11459T2013P1G5aB60I0

Keep on using it, if issues do crop up its still under warranty.   At times this thread seems to have some heated back and forth on this topic.  Good thing is people are discussing this a bit more in depth.

How do you know what screen it is?

Kevin41269 wrote:

 

How do you know what screen it is?

Open Terminal (Applications -> Utilities -> Terminal) and paste this string, then press enter:

ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

If the result starts with LP***** it's LG, if it stars with LSN***** it's a Samsung. Good luck!

What should I do now? after 1 week talk and now I can finally have the screen to be replaced but the store asked to drop the laptop for up to 5 days, no alternatives, but I need it everyday for project.

seank92 wrote:

 

Realistic is that we spent 2200+ for this laptop and it's screen is more pathetic than my 1650x1050, 6 year old dell display. That I let it set for 30+ minutes without any IR.

Stop being a fanboy, I love apple but they screwed up here.   This laptop is great but hugely flawed.

 

Anyway, mine is setting at home but I won't be able to test it out until tomorrow, or maybe later due to this **** hurricane.

I'm not being a fanboy.  'Hugely flawed' is, I think, an overstatement; but this is just my opinion, obviously.

It never ceases to amaze me how defensive people get when they are hysterical and others won't join in their hysteria.  It's like a personal insult to them that anyone would try to have a level head about this issue.

lionhoho 

What should I do now? after 1 week talk and now I can finally have the screen to be replaced but the store asked to drop the laptop for up to 5 days, no alternatives, but I need it everyday for project.

I think you need to have this serviced, simply putting off the 5 day repair process is just making you more frustrated.   Like any laptop with a problem you are severely inconvienced but it happens.   Maybe the local manager can help expidite your repair?

lionhoho wrote:

 

What should I do now? after 1 week talk and now I can finally have the screen to be replaced but the store asked to drop the laptop for up to 5 days, no alternatives, but I need it everyday for project.

If they are asking you to leave yoru computer for up to 5 days, that probably means they don't have the screen in stock, so you should just have them call you when they get the screen in stock and then setup an appointment for the service. If you setup a morning appointment, there is a good chance they can get it back to you the same day since the actual screen swap probably only takes 30 minutes (maybe more if it is their first time doing it, which it probably is for the rMBP).

bjiibj wrote:

 

It never ceases to amaze me how defensive people get when they are hysterical and others won't join in their hysteria.  It's like a personal insult to them that anyone would try to have a level head about this issue.

It never ceases to amaze me how defensive people get when you suggest that their favorite company isn't perfect and that when you pay a premium price for a premium product you should get premium quality.

I just received my rMBP 08/27/2012 from MacMall.  It was the 2.3GHz version with 16MB RAM.  I ran the retention test app provided in an earlier message.  The display is the LP154WT1-SJA1, DCN2293205KDMJ0AD

I ran the test for 15 minutes and saw no image retention. 

Are there people that have the rMBP with 10.8 pre-installed with the issue?  Just wondering if it will take a while for it to appear or if at some point there will be rMBP shipped with good displays.

dbainbridge wrote:

 

I just received my rMBP 08/27/2012 from MacMall.  It was the 2.3GHz version with 16MB RAM.  I ran the retention test app provided in an earlier message.  The display is the LP154WT1-SJA1, DCN2293205KDMJ0AD

I ran the test for 15 minutes and saw no image retention. 

 

Are there people that have the rMBP with 10.8 pre-installed with the issue?  Just wondering if it will take a while for it to appear or if at some point there will be rMBP shipped with good displays.

For most people it appears that it takes a few days to a few weeks for the problem to progress to the point where it's noticible. Some have reported that they saw the problem sooner than a few days but most everyone that says they have the problem seems to have noticed it by the time 3-4 weeks have passed.

A few owners of computers with LG panels have reported that they have not experienced the problem even after several weeks. However, I have looked at all the demo units at several stores now and every single one that I have seen that has an LG panel has the problem and every single one that I have seen that has the Samsung panel does not. So I'm pretty comfortable saying that all LG panels have the problem to some degree or another, but it may not be noticible to some owners.

bjiibj wrote:

 

seank92 wrote:

 

Realistic is that we spent 2200+ for this laptop and it's screen is more pathetic than my 1650x1050, 6 year old dell display. That I let it set for 30+ minutes without any IR.

Stop being a fanboy, I love apple but they screwed up here.   This laptop is great but hugely flawed.

 

Anyway, mine is setting at home but I won't be able to test it out until tomorrow, or maybe later due to this **** hurricane.

 

I'm not being a fanboy.  'Hugely flawed' is, I think, an overstatement; but this is just my opinion, obviously.

 

It never ceases to amaze me how defensive people get when they are hysterical and others won't join in their hysteria.  It's like a personal insult to them that anyone would try to have a level head about this issue.

Considering that the retina display is the MAIN selling point of this laptop, its a huge mistake that in some cases makes the LCD very subpar to my 1650x1050 that is 6 years old. Hugely flawed is an under-statement.

Its like selling a cell phone and advertising it as one, except the phone doesn't connect well to cellular networks.

This is a huge screw up by Apple, and believe me, i am a big apple fan since the iPod and mainly since my iPhone 3G. I have owned the 3G,4, and will be buying the 5. I had an iPod nano, i have an iPad 2. and this is my first mac. I want this computer because it is super nice, but it better work well.

I am not going crazy over this issue, seeing as i won't be able to get home and look at mine until tomorrow.

In reality, many of us are buying this computer for work. And a cra ppy screen is not good.

Accepting something from apple that is subpar is stupid.

I can go get a 900 PC with a screen that works better (may not exactly look better) but it will work better

so for my 2337 dollars (2.6/16gb/256) + 2 adapters     It BETTER be good, especially 3 months later