mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

Close

Q: MacBook Pro Retina display burn-in?

  • All replies
  • Helpful answers

first Previous Page 136 of 642 last Next
  • by Canuck1970,

    Canuck1970 Canuck1970 Aug 31, 2012 2:26 PM in response to lionhoho
    Level 1 (0 points)
    Aug 31, 2012 2:26 PM in response to lionhoho

    Regarding items 1 and 2 (above)...W.T.F.?

    How is this evidence that it's not a hardware issue?

    Apple, please stop calling your store employees "Geniuses", OK.

  • by Ollerus,

    Ollerus Ollerus Aug 31, 2012 2:32 PM in response to Canuck1970
    Level 1 (0 points)
    Aug 31, 2012 2:32 PM in response to Canuck1970

    They are Geniuses! Genius at tricking customers.

  • by rrahimi,

    rrahimi rrahimi Aug 31, 2012 2:32 PM in response to Canuck1970
    Level 3 (615 points)
    Aug 31, 2012 2:32 PM in response to Canuck1970

    Calling Apple Store techs geniuses gets my vote for the most ironic naming convention in history of retail.

  • by abacus01,

    abacus01 abacus01 Aug 31, 2012 2:33 PM in response to Canuck1970
    Level 1 (0 points)
    Aug 31, 2012 2:33 PM in response to Canuck1970

    So this story I went thru gets even weirder...after seeing another samsung with the yellowed screen..I decided to have my first samsung which has a perfect screen..sorry guys...a reimaging..becuase they teste this machine to death..opened 50 progams...many youtube movies...ect..so i figured my paniic attacks and iphoto failing must be due to some software issue..so I call the apple store back up this morning to see if my machine was ready to be picked up..so the guy there says..as far as yellowing is concerned thats normal..its the glue that is attached to the screen that after its on for awhile it will go away....hahahhahahahaah..that was the best one i've heard yet..so i guess all those defective LG's and Samsung screens just need to stay powered on and they will clear up...so i go to pick up the machine..the head manager greets me..gets my machine..and tells me that that samsung the second one was yellowed and he sent it back as defective...so much for glue...and that the riley or ripley system they use is real...and they can tell whats in the box as far as the type of screen..so any apple guy telling you its doesnt exist is just blowing smoke up you know where...anyway im keeping my fingers crossed that this computer doesnt start acting flakey again...as I did get a good screen..thank goodness...apples quality control needs to be addressed by Tim Cook...the Steve Jobs effect is wearing off of the company if you ask me...lol

  • by Dr Sly,

    Dr Sly Dr Sly Aug 31, 2012 2:38 PM in response to lionhoho
    Level 1 (145 points)
    Aug 31, 2012 2:38 PM in response to lionhoho

    Seriously, ladies and gents, to anyone who might suggest this is not a hardware issue, please use the following piece of reasoning, a mixture of inductive and deductive logic, empirical evidence, and good old fashioned common sense:

     

    - there are no Samsung displays which exhibit image retention (NB: the other possible defects of Samsung displays have NOTHING to do with this, so rule it out of the conversation !)

     

    - there are some LG displays with image retention

     

    - among those LG displays with image retention, it varies in scope and magnitude from faint to serious, and it varies over time of usage

     

    - some users have had their displays replaced a number of times until they ended up with a display exhibiting no image retention (apparently, a Samsung display)

     

    - all other things being equal (same/identical hardware, same/identical OS),

     

    - THEREFORE, the variability in quality between Samsung and LG displays, and between LG displays themselves, support a hardware (design and/or manufacturing) issue.

     

    Don't accept any concessions which would lead you to keep a product for which you know there is better out there! That's absurd, it makes no sense!

  • by rrahimi,

    rrahimi rrahimi Aug 31, 2012 2:43 PM in response to abacus01
    Level 3 (615 points)
    Aug 31, 2012 2:43 PM in response to abacus01

    so I call the apple store back up this morning to see if my machine was ready to be picked up..so the guy there says..as far as yellowing is concerned thats normal..its the glue that is attached to the screen that after its on for awhile it will go away....

    "Genius"

  • by Canuck1970,

    Canuck1970 Canuck1970 Sep 4, 2012 10:34 AM in response to abacus01
    Level 1 (0 points)
    Sep 4, 2012 10:34 AM in response to abacus01

    There are certain aspects of "The Steve Jobs" effect that...to be honest...Apple may be better off without. However, it would be a tragedy to lose his manic attention to detail (NOTE: I'm going to give him a free-pass on his "you're holding it wrong" antenna-gate comment. The dude was battling cancer, OK).

     

    So, do you remember when Apple was first starting to roll out their cloud services...y'know, pre-iCloud? Steve asked his engineers how the service's features were supposed to work. He quietly listened to their response and, when they had finished, he screamed "Then why the f**k doesn't it do that!?". Classic Steve Jobs.

     

    So, Apple engineers, the Macbook Pro with Retina display is supposed to provide the best visual experience of any laptop on the planet. Why the f**k doesn't it do that!?

     

     

     

    <Link Edited By Host>

  • by seank92,

    seank92 seank92 Aug 31, 2012 3:01 PM in response to Dr Sly
    Level 1 (0 points)
    Aug 31, 2012 3:01 PM in response to Dr Sly

    To sly, (on iPhone so can't quote you)

     

     

    Do you have any evidence that proves that Samsung screens are prefect? I have read accounts that suggest, not all Samsung screens are okay.

     

    I also wonder the fact that there at probably easily less than 1000 ppl on here with problem. Now I am sure by now apple has sold 400,000+ sold thus far.

     

     

    Agreed, many people may not notice the issue. But a lot of the people won't post on here either.

     

    None the less, still worried my LG screen will start to show IR

  • by Dr Sly,

    Dr Sly Dr Sly Aug 31, 2012 3:11 PM in response to seank92
    Level 1 (145 points)
    Aug 31, 2012 3:11 PM in response to seank92

    Hi Seank92,

     

    I have read about this issue over a few threads on MacRumors, AppleInsider, here on the forums, etc., and nowhere have I ever read that a Samsung display had IR (they did have other issues, sometimes, of course).

     

    Likewise for the first hand experiences I had in-store with Samsung vs. LG demos.

     

    Just sayin' ;-)

  • by rrahimi,

    rrahimi rrahimi Aug 31, 2012 3:21 PM in response to seank92
    Level 3 (615 points)
    Aug 31, 2012 3:21 PM in response to seank92

    Do you have any evidence that proves that Samsung screens are prefect? I have read accounts that suggest, not all Samsung screens are okay.

     

    No one has claimed IR on Samsung yet. Neither their own, nor in store. Other Samsung defects are irrelevant to this particular discussion.

     

    I also wonder the fact that there at probably easily less than 1000 ppl on here with problem. Now I am sure by now apple has sold 400,000+ sold thus far.

    I'd like to see a source on that 400k as Apple is pretty secretive on sales numbers outside of official announcements.

     

    Regardless, as you said, not everyone knows Apple Discussions. For majority of consumers, if they notice a problem, they go to Apple Store, their retailer, call Apple, etc. etc. 1000 people reporting in here is actually quite a significant number. 

     

    There's also the fact that many are just noticing retention, weeks after initial purchase. As evidenced on this thread.

     

    Lastly, I've seen (and see) people live with much worse and call it normal. When the 3G problems with random shutdown were all the rage, I had friends who insisted this is normal operation. Even though it started all of a sudden right after an iOS update. The troubles I've seen people put up with and not care about makes me think most will "enjoy" retention as a "cool effect my laptop pulls" even if they notice it. I'm guessing that's really what Apple (and many other manufactureres) rely on.

  • by Dr Sly,

    Dr Sly Dr Sly Aug 31, 2012 3:30 PM in response to rrahimi
    Level 1 (145 points)
    Aug 31, 2012 3:30 PM in response to rrahimi

    You folks should see what Lenovo's offical tech note says about their IPS displays and image retention...

     

    It's embarrassing, but then again, Apple pulled a Lenovo on us just last week:

     

    http://support.apple.com/kb/HT2807?viewlocale=en_US&locale=en_US

     

    That's what I call 'rooting for consumer's idiocy'. And there will always be another idiot with $ out there to buy an expensive car, an expensive Apple computer, etc. without any finesse to to know what they should expect out of it.

     

    Let's face it: Apple devices do not cater to the whims and needs of thralls of electrical and software engineers. They're excellent machines, but sell to a wide crowd of 'oooh, shiny!' consumers.

  • by Canuck1970,

    Canuck1970 Canuck1970 Aug 31, 2012 3:38 PM in response to Dr Sly
    Level 1 (0 points)
    Aug 31, 2012 3:38 PM in response to Dr Sly

    Let's face it: Apple devices do not cater to the whims and needs of thralls of electrical and software engineers. They're excellent machines, but sell to a wide crowd of 'oooh, shiny!' consumers.

    Normally I'd agree with you, but not with these particular Macbook Pros.

     

    If Joe-consumer buys a rMBP instead of a MBA, he's got rocks in his head. Some will, sure, but most won't.

    The average consumer may be willing to drop down a several hundred dollars for an iPad or a subsidized iPhone, but the vast majority of them would not spend $2K+ on a laptop unless they really needed it. I, and most of the people on this thread, are professionals who really do need the rMBP for work. The fact that the screen, which is supposedly it's greatest feature, is the part I'm most disappointed with is sad.

  • by Dr Sly,

    Dr Sly Dr Sly Aug 31, 2012 3:39 PM in response to Canuck1970
    Level 1 (145 points)
    Aug 31, 2012 3:39 PM in response to Canuck1970

    Are you sure about that? Many of the posts on this thread have been from college kids with bizarre questions, my friend ;-)

  • by Canuck1970,

    Canuck1970 Canuck1970 Aug 31, 2012 3:50 PM in response to Dr Sly
    Level 1 (0 points)
    Aug 31, 2012 3:50 PM in response to Dr Sly

    Dr Sly wrote:

     

    Are you sure about that? Many of the posts on this thread have been from college kids with bizarre questions, my friend ;-)

     

    You may have a point, but "many"? "Some" of them, absolutely.

  • by Ollerus,

    Ollerus Ollerus Aug 31, 2012 3:55 PM in response to mittense
    Level 1 (0 points)
    Aug 31, 2012 3:55 PM in response to mittense

    Ummmm As a college kids I won't consider RMBP as professionals. I rather buy a windows for professional stuff. I brought it cuz i feels like it. I think most people did it for the same reason. Plus i got used to the osx system.

first Previous Page 136 of 642 last Next