Q: MacBook Pro Retina display burn-in?

As far as anyone saying its a software issue, I wonder what happens under bootcamp mode with windows software and drivers...hmmmmmmmmmmmm............

i confirm that under windows and bootcamp the retention is much more visible and its the same burn in like in mountain lion so i think that IR is not a software problem, more like a displaz or even a gpu problem.. hardware it is.. i am also waiting for my replacement display i hope i will get samsung if not i will ask for the refunt.. i dint pay so much money to change 5 displays.. and the brightness is really low..

bjiibj wrote:

although it is easy for me to reproduce, I have to use artificial environments (flat color backgrounds that I wouldn't normally use).  So I'll wait to make things easier on myself and Apple.  Although I do hope that they don't run out of Samsung displays and I never manage to get one because I waited ...

The lock screen has a dark grey background, so if you’ve had something on your screen that is confidental and then lock the machine, for the next several minutes anyone that tries to unlock the computer will be able to see  what you were looking at before it locked. The image retention is strong enough that you can easily read emails through the lock screen.

As an example, here’s a photo of part of my lock screen after looking up the weather earlier:

Even with the noise from the camera and glare from sunlight behind me you can still clearly make out the text. It is much, much easier to make out in person. This means that in addition to being utterly unsuitable for any sort of graphic design work, these screens are so bad as to be dangerous to use in any environment where confidentiality is important.

snover wrote:

 

The lock screen has a dark grey background, so if you’ve had something on your screen that is confidental and then lock the machine, for the next several minutes anyone that tries to unlock the computer will be able to see  what you were looking at before it locked. The image retention is strong enough that you can easily read emails through the lock screen.

 

That is very interesting.  I don't use the lock screen but I can see how this is a more serious problem for those that do.  Is it possible to change the color that the lock screen uses?

yougameplay.com wrote:

 

Try this?

http://www.ehow.com/how_7667881_fix-image-persistence-lcd-tvs.html

 

Read it on another site also, basically cycling two solid screen colors I think, white and black.

I grabbed this: http://toastycode.com/lcdscrub/

Just set it up at 'High Contrast 1' and it'll help remove the IR.

REMEMBER: This does NOT resolve the IR problem, it only helps reducing the wait for IR to go away!

I am surprised that the apple stores dont't have more Samsung displays...I guess in certain stores they have some in the back that they keep for custumers that yell the loudest...but heres the deal guys...Some samsung screens have yellow issues...and according to one of the specialists who is very knowledgable with the situation he tells me its the glue they use that just hasnt cured properly yet and after some use it does...but I got a good Samsung screen and then the machine has had over 15 crashes on kernel attacks, iphoto crappin out...ect..so now they created a clean install in one partition and im testing that out..i've been back and forth about 6 times to apples over this..so you win the lotto one way and get messed up another...but heres the deal...everyone is putting the background to grey...I have a friend of mine who has the IR problem only after i pointed it out to him and quite frankly my first MBPr was an LG that I had for 40 days..and never really noticed any IR problems..until I read this forum and thats when I tested it with the grey background and saw it...but when i kept it on the comet blue picture..nothing really...that bothered me..My friend who has it says its not normal to keep it with that grey background no one does...and he isnt concerned about the slight burn in at all..because in 15 minutes it usually is gone...I understand people upset that the machines arent perfect in this regard...but if you keep buying them like 5 or 6 times..just to get a Samsung..maybe its just time to wait 2 or 3 months when they sort this problem out if it bothers you that much and by then...you'll probably get a machine with LG or whatever that doesnt have this problem..

bjiibj wrote:

 

Well, for those of us past the 14 day "no questions asked" return period (which is, I think, most on these forums), I don't see what the difference is between fighting now for a replacement when Apple hasn't come up with a fix or a coherent means for addressing the problem, and waiting a month for a possible smoother replacement experience, since we all will have Applecare for a minimum of 9 - 12 more months. 

You definitly have a point there, but if you over your 14 days NQA return period, and you still want to get a replacement, its best to keep on trying. I reckon the older your machine gets, the more the'll whine about getting you a replacement. If you can even manage that, but I've seen several forum members get a replacement after there 14 days..

But of course, that doesn't solve the rMBP roulette issue, since its still quite likely you'll just get another machine with LG IR panel.

Thing is, I really like this machine, and my current model works great, besides for the screen. I don't want them to replace the screen, specially since on average they'll do that 3 times and there is chance, that you'll get a Samsung panel. Otherhand, I shouldn't acept dealing with a subpar machine consindering that most of us payed 2000+ for our machines I think I'm not the only with this dillemma..

I will share my story since I have being reading this thread from page 100.

I am from Melbourne, Australia and went to a local Apple store on 31 August and purchased my first MBPr then found out with a LG display.

Then I did some checking or testing and shows no IR but I still want to get a Samsung one since I am still within the 14 days period.

Then next day I went back to the local Apple store (only 5 mins drive) and the store person "asked" why I wanted to exchange another one, they even "doubted" me what will happen if I get another LG Panel?

Then yeah in deed I got another LG, but I have school assignment due very soon so I decided to use that LG one first just to finish my assignment.

Next day I went back to the Apple store again found a younger dude and hes pretty friendly, just listened to my problem and say yup he can help me with that.

Great, no hussle he just step by step and complete the exchange process and guess what? When I get it back home I was expecting another LG but it ends up with a Samsung Display with No IR No yellow tint and very bright screen.

By the way. I checked with my production date appreantly it is a week 33 model (August) So technically Apple still having some Samsung available I reckon.

Good luck everyone, I took twice chance to get a Samsung but I think it worth it.

My MBPr is the base model 2.3ghz/8g/256gb but thats more than enough for me to use over 3 years.

Just a couple of quick questions.

1. Do these IR issues always fade? (is it image retention or burn in?)

2. Do you still get IR if the brightness is set at reasonable levels and not 100%?

Reason I ask is because I have a 65" plasma and I get IR if on a static image for a long duration but after 15min it is gone. I also have a gen 1 Ipad and it also get IR but always fades. If this is truly IR and keeping your brightness at around 60-70% in which any LCD/Plasma should always be at (suggested) then this is not an uncommon issue. That is why I am asking the questions above.

cheers

 

Great, no hussle he just step by step and complete the exchange process and guess what? When I get it back home I was expecting another LG but it ends up with a Samsung Display with No IR No yellow tint and very bright screen.

You had no IR and no yellow tint, so why return?

I am in Melbourne and have had mine with a LG for a week now, using all the time, faultless. Im a photographer. Maybe its yet to happen... What store did did you visit?

Hi all,

I've been glued to this forum thread for the past two weeks while waiting for my rMBP to arrive. It arrived about an hour ago and as soon as I turned it on I could tell it was a samsung, which it was. The apple logo at the back has a slight tint of pink which if Im honest, I dont care about at all.

I've checked the screen for dead pixels, white spots etc, nothing. And I'm not even going to check for IR.

It was built in week 35.

The keyboard seems a little iffy, like it has sunk down into the actual case, however Im assuming this is just how it is with the newer models. It dosent have the tactile feedback im used to on the 13.3" macbook pro 2011. Either way its a keeper and I wish the best of look to all people who keep getting LG's, hopefully Apple will see you all right.

Thanks for the post!  Gives me hope there is a chance my week 35 build (and 1st attempt at the rmbp) will possibly contain a Samsung display.  I was losing hope with all this chatter of Samsungs being the "backup" screen to fill high demand production runs.

Mine is also 35, on hold at fedex.   I'll let you know what issues if any I have....

Gives me hope for a samsung! I got a build week 35 aswell and is arriving in two days..

Cheer for me

transfix wrote:

 

Just a couple of quick questions.

 

1. Do these IR issues always fade? (is it image retention or burn in?)

 

2. Do you still get IR if the brightness is set at reasonable levels and not 100%?

 

Reason I ask is because I have a 65" plasma and I get IR if on a static image for a long duration but after 15min it is gone. I also have a gen 1 Ipad and it also get IR but always fades. If this is truly IR and keeping your brightness at around 60-70% in which any LCD/Plasma should always be at (suggested) then this is not an uncommon issue. That is why I am asking the questions above.

 

1. Yes the IR always fades over time, but it can take surprisingly long.

2. It doesn't matter what brightness level yiou are set at, in terms of causing the image retention, although you can see it more clearly with a brighter backlight.  I discovered and reported about 50 pages back that you can cause IR with the backlight completely OFF.  For example with the famous black and white checkerboard, if you show it and then turn your brightness all the way down to off, a few minutes later if you turn the backlight back on, you'll see the image retention.

The cause of IR on these displays is entirely different from burn-in on a plasma display, so don't try to draw any conclusions about rMBP image retention from experience with plasmas.