Q: MacBook Pro Retina display burn-in?

If I was intentionally trying to cause IR or Burn-in, I would do what you guys are doing.  Leave my machine on a static screen for a long period of time.

I don't care who makes the monitor.   I bet if you do that on samsung it would do the same thing, be it a slightly longer period of time at best.

Nothing is immune to burn-in so the same goes for IR (thats what the screen saver is for, apart from looking cool)

Seems like you guys are burning the monitors and sending them back lol.... or maybe i'm missing something!

btw...I have an LG too

xoiigvgj  wrote:

 

If I was intentionally trying to cause IR or Burn-in, I would do what you guys are doing.  Leave my machine on a static screen for a long period of time.

 

I don't care who makes the monitor.   I bet if you do that on samsung it would do the same thing, be it a slightly longer period of time at best.

 

Nothing is immune to burn-in so the same goes for IR.

Seems like you guys are burning the monitors and sending them back lol.... or maybe i'm missing something!

And you'd be dead wrong.  There is no need to try anything.  I've had 2 and I could simply do some work for 15 minutes and whatever I was doing would be etched into the screen for 15-30 minutes.  That situation just keeps repeating itself.  In addition, one of mine came out of the box with some file icons etched onto the screen and they're still there.

The test is just a quick and dirty way to see what happens, but NO the Samsung doesn't do this even with the test.  I've owned probably a half-dozen Apple notebooks over the past several years, along with various other LCD displays on the desktop or whatever.  NONE of them did this.  Heck everyone's scared of plasma TVs, but I use one exclusively for gaming and it doesn't do this.

It seems there's always someone who doesn't experience the issue that wants to blame all the other victims.

Well I was referring to the posts where they left it on a screen for 30+ minutes. 

I agree with you though, normal usage should not result with IR

xoiigvgj wrote:

 

Well I was referring to the posts where they left it on a screen for 30+ minutes. 

I agree with you though, normal usage should not result with IR

my 6 year old dell doesn't burn in, i could probably leave it for 24 hours without issues.

I did leave my macbook pro for 60 minutes (LG screen) just to ensure it is functioning well

IR is not a normal issue, even with 30 minutes. Now, I agree that if you leave it for 10 hours or something, then yes it is acceptable. But even up to an hour. I do a lot of programming or 3D designing, and i leave notes up sometimes which can lead the screen to be static for 30+ minutes and i need the screen to function rather prefectly. So IR under 3-4 hours in my opinion is unacceptable for a 2200+ laptop

But in apple's defense, people also need to realize a bad batch at my local donut store is a couple hundred donuts; a bad batch at LG is probably a few hundred thousand

Paid a visit to the Apple Store in Indianapolis over the weekend and spoke with three different "geniuses" and a "tech" about the matter. More or less told them that I'd buy a rMBP on the spot if they could guarantee me one with a Sammy screen (something a few in this thread have been able to do at their local store). Not only were they all clueless to the issue, but didn't even have a reaction when I was able to reproduce the IR on one of their demo machines in less than a minute. Each one kept referencing their warranty and return policy, but couldn't quite grip that I wasn't buying a known faulty machine and driving six hours round-trip to return/repair it. The fella' that I showed the IR to on the demo even had the audacity to tell me "not to listen to what I hear on the internet." So much for quality and good service, Apple...

An update on my replacement that I got yesterday.

I checked it instore for 15-20 minutes and it was absolutely fine.

I've used it for 1 day, photoshop & web browsing, and I now have IR

And whilst it doesnt look as bad as my previous case of IR, I know it will probably get worse over time.

*Sigh*

Out of interest for the LG'ers....

If you take a solid black image and set it full screen & full brightness.....  is your left hand side of the screen slightly yellow, and right hand side a purple?

Not trying to nit-pick. It doesn't affect usage.  I just wondered if it's something everyone has?

lol...    I just want to enjoy my new MBPR!

I have an LG...so far haven't noticed any issues. But I'm not about to put my screen full blast brightness

Ignorance is bliss

I don't have a problem with the fact that Apple gets a bad batch of components sometimes. This is normal, believe me. I used to be a manufacturing engineer and I once had to fly across the country to supervise the re-work of a batch of main boards due to a bad processor. This processor was one of 2 that we had qualified for the main board. We ended up having to de-solder all of the processors from manufacturer A and replace them with manufacturer B's processors...on 500 main boards. It was a huge pain, but we did it to make sure that our customers got what they paid for. I sure hope Apple wakes up and does the same.

As for how the IR problem manifests itself, on my machine I can definitely see it under normal use, and it's getting worse. What's normal use? Browsing for several minutes. I can see it within 5 minutes, but, for argument's sake, let's say 30 minutes. Is that really unreasonable? You may not be looking at static web page content for the entire 30 minutes, but the window frame (i.e. the top of the Safari window and the sides) will likely not move. That frame is what I'm seeing on my desktop when I close Safari, regardless of what desktop wallpaper I use, solid or not.

It's unacceptable...period.

Is this for real or are you joking?

If this IS an actual IR example...

Jeeeeeebuzzzzzz! Doh!!!!

xoiigvgj  wrote:

 

LOL. You had me for a minute there! Apt-image too!

Please define "normal usage." If you're using an application the UI is usually static. Let's say I'm using Photoshop with my brush palette sitting somewhere on the screen. I decide to move my palette to some other location after 30 minutes because I want to edit that area of the photo. This is extremely common usage.  That area of the screen, with the image persistence from the palette, will become temporarily useless for photo editing. I will have to sit there and wait until the image persistence goes away. I can't image how unproductive this would be.

Given that the rMBP is targeted for Photoshop and other graphic design apps I would say this is a huge problem. Photoshop is the app they used to launch the rMBP and one of the few professional third party apps to be ported for the retina display. They are basically making this laptop useless for the market that it was designed for. I had also posted that my wife would be using this to review MRI images. Those are static images. If she goes from one static image to the next (normal usage) she would misread the MRI scan of someone's brain and be sued for malpractice.

I'm currently typing this post on a Thinkpad T60p with an IPS screen (Flexview). The laptop is over 6 years old and had been used for over 10+ hours almost every day. No image persistence at all. Don't drink the Apple Kool-Aid and believe them when they tell you this is normal. There are currently many vendors offering laptops with IPS displays (Dell, HP, Asus, Samsung, Sony, etc.) and these do not suffer from image persistence. This the first time a high pixel density IPS screen has been done so perhaps there is a learning curve for LG. However, Samsung's high pixel density PLS technology doesn't suffer from image persistence. Apple should be using Samsung exclusively until LG sorts out the issue, even if this delays production.

xoiigvgj wrote:

 

Well I was referring to the posts where they left it on a screen for 30+ minutes. 

I agree with you though, normal usage should not result with IR

quintex wrote:

 

Please define "normal usage." If you're using an application the UI is usually static. Let's say I'm using Photoshop with my brush palette sitting somewhere on the screen. I decide to move my palette to some other location after 30 minutes because I want to edit that area of the photo. This is extremely common usage.  That area of the screen, with the image persistence from the palette, will become temporarily useless for photo editing. I will have to sit there and wait until the image persistence goes away. I can't image how unproductive this would be.

 

Given that the rMBP is targeted for Photoshop and other graphic design apps I would say this is a huge problem. Photoshop is the app they used to launch the rMBP and one of the few professional third party apps to be ported for the retina display. They are basically making this laptop useless for the market that it was designed for. I had also posted that my wife would be using this to review MRI images. Those are static images. If she goes from one static image to the next (normal usage) she would misread the MRI scan of someone's brain and be sued for malpractice.

 

I'm currently typing this post on a Thinkpad T60p with an IPS screen (Flexview). The laptop is over 6 years old and had been used for over 10+ hours almost every day. No image persistence at all. Don't drink the Apple Kool-Aid and believe them when they tell you this is normal. There are currently many vendors offering laptops with IPS displays (Dell, HP, Asus, Samsung, Sony, etc.) and these do not suffer from image persistence. This the first time a high pixel density IPS screen has been done so perhaps there is a learning curve for LG. However, Samsung's high pixel density PLS technology doesn't suffer from image persistence. Apple should be using Samsung exclusively until LG sorts out the issue, even if this delays production.

 

 

 

xoiigvgj wrote:

 

Well I was referring to the posts where they left it on a screen for 30+ minutes. 

I agree with you though, normal usage should not result with IR

I agree completely.

Well guys, this is my second LG screen and now I am going for the third one. The first one took three weeks to get the IR, the second just two weeks... Let's see if the timing improves to one week or less! Je je je..

For those trying to get the IR right away on brand new laptops or replaced screen, if is LG it is certainly sure the IR will suddenly appear, just enjoy your laptop while it is OK.

The technical question are: why all of a sudden the IR appears? What is the breaking point for the panel to start failing? Are they actually being affected by degradation of the material? Or signalling issues?

Basically we the early adopters of retina will have to ride the issue until it gets fixed or hoping for Samsung panel... It is absurd to be treated like this, not for the amount of money that we paid for the laptop.. Although I recognise that Apple has been fair accepting the replacement claims so I will keep replacing the screen until it gets fixed or they change my laptop.