Q: MacBook Pro Retina display burn-in?

Dr Sly wrote:

 

Transfix, Apple Store Sainte-Catherine has Samsungs on display too, those are the ones I use to compare side by side with LG ones and show employees how preposterous the difference is (not response/reply from any staff though).

 

The *other* stores downtown appear to have rMBPs with both Samsung and LG displays, hard to tell which one you might get.

 

I'm going out with my Visa Platinum in an hour or so and I'm going to buy as many rMBPs as needed until I get a Samsung, then return the rest. That's how I roll. Not a single ounce of sympathy left, not after 6-8 visits and the same horrible display.

LOL That's beyond awesome!  Perhaps I should just do the same with my Black Card.

*Dom* wrote:

Ideally for this to work, I should only order material that is mandatory for my job only when I am on a two-months vacation break?  Really?

Really.  If you want Apple to hold up their end of the 14 day return bargain, you have to hold up yours.  You have to actually return it within 14 days, regardless of the circumstances.  If that means that you have to plan ahead on your purchases, then that's your problem.

If you call them within 14 days and they agree to accept your return later, then great; but they are under no obligation to do that.  If you call them on day 15 and say you want to return it and they accept, then once again great; but they are under no obligation to do that.

bjiibj wrote:

 

How long did you have the LG screen that didn't have IR?  Given that you've already replaced it once, I would expect that the answer is somewhere in the neighborhood of a week or two.

 

If you don't believe the experiences of the people who have posted on this forum, I recommend not reading anymore as there is no point in reading what you don't believe anyway.  If you do believe the experiences of the people who have posted on this forum, then you have to conclude that the problem is widespread.  It is simply incredibly unlikely that people would get multiple LG displays in a row with the problem unless the problem is very widespread.

C'mon, don't be silly now.  Far from 'not believing' people's experiences, I AM experiencing problems as well, get your $h*t straight, will you?

The only thing I do NOT buy at all is the percentage of flawed material that came out of nowehere. That's what I disagree with.  Don't you even try and making me say what I never said.  Thanks.

bjiibj wrote:

 

Really.  If you want Apple to hold up their end of the 14 day return bargain, you have to hold up yours.  You have to actually return it within 14 days, regardless of the circumstances.  If that means that you have to plan ahead on your purchases, then that's your problem.

 

If you call them within 14 days and they agree to accept your return later, then great; but they are under no obligation to do that.  If you call them on day 15 and say you want to return it and they accept, then once again great; but they are under no obligation to do that.

Yes they are (see underlined bold) because they advertise so.

I absolutely agree with you on the 15 day part.

*Dom* wrote:

 

bjiibj wrote:

 

How long did you have the LG screen that didn't have IR?  Given that you've already replaced it once, I would expect that the answer is somewhere in the neighborhood of a week or two.

 

If you don't believe the experiences of the people who have posted on this forum, I recommend not reading anymore as there is no point in reading what you don't believe anyway.  If you do believe the experiences of the people who have posted on this forum, then you have to conclude that the problem is widespread.  It is simply incredibly unlikely that people would get multiple LG displays in a row with the problem unless the problem is very widespread.

 

C'mon, don't be silly now.  Far from 'not believing' people's experiences, I AM experiencing problems as well, get your $h*t straight, will you?

 

The only thing I do NOT buy at all is the percentage of flawed material that came out of nowehere. That's what I disagree with.  Don't you even try and making me say what I never said.  Thanks.

You didn't answer my question about how long you had the LG that didn't show IR.

You also haven't answered how it is that you believe the experiences of posters on this forum and yet cannot believe that some have gotten 4 - 7 bad LG displays in a row, which you cannot possibly believe or else you would not be able to doubt that there is evidence that the problem is very widespread.

*Dom* wrote:

 

bjiibj wrote:

 

Really.  If you want Apple to hold up their end of the 14 day return bargain, you have to hold up yours.  You have to actually return it within 14 days, regardless of the circumstances.  If that means that you have to plan ahead on your purchases, then that's your problem.

 

If you call them within 14 days and they agree to accept your return later, then great; but they are under no obligation to do that.  If you call them on day 15 and say you want to return it and they accept, then once again great; but they are under no obligation to do that.

 

Yes they are (see underlined bold) because they advertise so.

I absolutely agree with you on the 15 day part.

Where do they advertise this?

I am agree with you Dom. My first rMBP had a Samsung screen. Sended it back for dead pixels. God only knows what kind of screen my replacement will have.. But my point is, in color accuracy and contrast I always prefered the LG screen. Some people claim the Samsung has better whites or is whiter. But to my eyes the LG's white is more accurate. However IR is a pain in the butt, and I don't want my toolbox burned into my screen from my CAD/CAD design program.

bjiibj wrote:

 

You didn't answer my question about how long you had the LG that didn't show IR.

 

You also haven't answered how it is that you believe the experiences of posters on this forum and yet cannot believe that some have gotten 4 - 7 bad LG displays in a row, which you cannot possibly believe or else you would not be able to doubt that there is evidence that the problem is very widespread.

Honestly? I think you're being dense and —once again, badly passionate.

I had the first computer with me for LESS than a week. During that time it did not exhibit image retention —which, granted, may have shown later on. My concern, since it wasn't exhibiting image retention was the color temp, as I thoroughly explained.

Now, it's auite a leap of faith saying I do not believe some people have had to go through 4-7 bad LG screens. Where the **** did I EVEN say that?!  See? Passion again.

I am not saying at all people are kind of nutty and should check their eyes. I am saying it is outright WRONG to put out percentages as high as 75 and 95 out of nothing.  THAT is what I am saying. Precisely when so far I have seen NO data to back it up.

You may not like it, that's still where we are at for now.

And don't bark like I am on some kind of other side to a fence, I am on the same boat as yours.

Instead of foaming at the mouth, just try and make some sense.

bjiibj wrote:

 

Where do they advertise this?

Right there: http://store.apple.com/us/help/returns_refund

Image for you too.

*Dom* wrote:

 

clipcarl wrote:

 

It is your concern and your responsibility, not Apple's. If it's an essential tool for your job then you can live with IR if you decide not to return in your return window but it is not Apple's obligation to extend that return window because you had to take a trip for work.

 

Umm... No.  Actually, due to timeframe I do NOT 'decide' not to return my product for replacement. I am FORCED to use it no matter what.

 

Let me break it down to you:  I am for two weeks working in say Italy. I am experiencing those problems.  I can call Apple and ask for a replacement: they'll pick up the computer, wherever I am, and THEN I have to wait another average 3-week to get another machine.

Question: How do I work in the meantime, being away from home, on location, working on assignment?

 

You are going to say: Go to the nearest Apple Store and exchange your computer there.  That's fine and sound.

However, not every city on Earth has an Apple Store.

Therefore, back to my question.

 

See the problem?

And you are telling ME this is MY choice not to return it?

 

Ideally for this to work, I should only order material that is mandatory for my job only when I am on a two-months vacation break?  Really?

No! I would not say "go to the nearest Apple Store!" I would say your job and your travel plans are your responsibility not Apple's. How you would work in the meantime if you decided to return your laptop now because you want to be able to return it if you have issues but would be gone past the 14 days return period if you kept it for your business trip is not Apple's problem. Apple is under no legal or moral obligation to extend your return period because you're taking a trip and it's silly for you expect that Apple has to give you more time because your job sent you on a trip out of the country. It's a business transaction with agreed upon terms. If you can't abide by the terms of the agreement then you shouldn't enter into the agreement in the first place. Having this attitude that you should be able to have and enjoy something without having to to honor the obligations that go with it is pretty sad.

Apple very well may allow you to return after your return period anyway. (They've done it for me!) But it's not because they have to legally or even that they should morally. It's because they strive to have excellent customer service (this issue notwithstanding) and bend over backwards to please their customers.

It is nice to hear your input and I value it as such.

However, the soundest response I could formulate from here is just: get lost, and thank you for playing.

Not only are you irrational, you are also demonstrating why no one could take your claims seriously.

I rest my case.

*Dom* wrote:

 

bjiibj wrote:

 

You didn't answer my question about how long you had the LG that didn't show IR.

 

You also haven't answered how it is that you believe the experiences of posters on this forum and yet cannot believe that some have gotten 4 - 7 bad LG displays in a row, which you cannot possibly believe or else you would not be able to doubt that there is evidence that the problem is very widespread.

 

Honestly? I think you're being dense and —once again, badly passionate.

 

I had the first computer with me for LESS than a week. During that time it did not exhibit image retention —which, granted, may have shown later on. My concern, since it wasn't exhibiting image retention was the color temp, as I thoroughly explained.

 

Now, it's auite a leap of faith saying I do not believe some people have had to go through 4-7 bad LG screens. Where the **** did I EVEN say that?!  See? Passion again.

I got confused by this:

*Dom* USA

bjiibj wrote:

 

I disagree.  We have several people who have tried 4 - 7 LG displays in a row and found them all to have image retention.  We have other people who have tested multiple displays in stores and found the same thing.  I feel confident in drawing conclusions from this information.

The only conclusion you can draw from that is that it is likely LG screen causing image retention problems.

Which is ONLY part of the problem since I am typing to you from a Samsung screen right now, my previous LG screen did not exhibit the image retention problem, YET this very Samsung screen has a color temperature so hot, it would make any brothel steam and cry.

When I first read it, I thought you were using your LG example to refute the idea that all/most LG displays have IR, and hence I was trying to show that your one-week-old LG example was not really relevant.  But now that I read it again, it's not at all clear to me what your point was.

*Dom* wrote:

 

Honestly? I think you're being dense and —once again, badly passionate.

 

...

 

And don't bark like I am on some kind of other side to a fence, I am on the same boat as yours.

Instead of foaming at the mouth, just try and make some sense.

And would you please stop with all of this patronizing, and hypocritical, talk about how others are being 'passionate' rather than reasonable, 'barking', 'foaming at the mouth', etc.  These ad hominem attacks are pointless and waste thread space.  And they are, I will re-iterate, extremely hypocritical at that.

Sound Evolution wrote:

 

I am agree with you Dom. My first rMBP had a Samsung screen. Sended it back for dead pixels. God only knows what kind of screen my replacement will have.. But my point is, in color accuracy and contrast I always prefered the LG screen. Some people claim the Samsung has better whites or is whiter. But to my eyes the LG's white is more accurate. However IR is a pain in the butt, and I don't want my toolbox burned into my screen from my CAD/CAD design program.

Yeah, I am not sure God has actually any friggin' idea, but you did the right thing, and I sympathize.

Oddly, after getting an LG screen at first and a Samsung as a replacement, I find that the Samsung has a whiter tonal temp.  More clearly, both set on the standard D65, the LG was actually closer to 4000ºK when the Samsung is closer to 5000ºK.

That doesn't change the fact that both are faulty, though.

I really hope you get a decent one. Let us know how that goes and thanks for your input!

*Dom* wrote:

 

bjiibj wrote:

 

Where do they advertise this?

 

Right there: http://store.apple.com/us/help/returns_refund

 

Image for you too.

 

What?  You were challenged to show where Apple advertises that you can return outside of the 14 day window just by calling them and telling them that you want to.  And you've produced a link to a document that doesn't have ANY text to this effect in response.  So where exactly do you get your justification for this:

bjiibj: "If you call them within 14 days and they agree to accept your return later, then great; but they are under no obligation to do that."

*Dom*: Yes they are (see underlined bold) because they advertise so.

Just prove me wrong on my point that you, yourself underlined.

You cannot, and had you read it without being so tense, you would have gotten it.

Now, please, spare me the ad hominem stance, because looking at all your posts and what I pointed out to you in a friendly manner, you seem to be in dire need to check out the real meaning of certain things.

This.

And this.

This is all I have to say to you: know you enemies.  Don't make allies your enemies. You may just end up grilled.