mittense
Level 1 (1 points)

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

by aut0maticdan,Solvedanswer
aut0maticdan aut0maticdan
Level 1 (45 points)
A:

I saw a genius today.  They ordered me up a new macbook due to the burn-in.  I may not see it for 3-4 weeks because I have a custom build, but I get to hang on to this one until then.

Posted on Jun 20, 2012 5:24 PM

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Q: MacBook Pro Retina display burn-in?

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  • by Barry Fisher,

    Barry Fisher Barry Fisher Sep 7, 2012 5:35 PM in response to Dr Sly
    Level 3 (660 points)
    Sep 7, 2012 5:35 PM in response to Dr Sly

    Dr. Sly, how do you find out what week your computer is manufactured?  Mine was arrived by Fed Ex last Saturday. 

  • by rvervaecke,

    rvervaecke rvervaecke Sep 7, 2012 5:38 PM in response to Barry Fisher
    Level 1 (25 points)
    Sep 7, 2012 5:38 PM in response to Barry Fisher

    You can do it here.

     

    http://www.appleserialnumberinfo.com/Desktop/index.php

  • by clipcarl,

    clipcarl clipcarl Sep 7, 2012 5:44 PM in response to rvervaecke
    Level 1 (0 points)
    Sep 7, 2012 5:44 PM in response to rvervaecke

    Congrats, rvervaecke! I hope I am as lucky....

  • by Barry Fisher,

    Barry Fisher Barry Fisher Sep 7, 2012 7:19 PM in response to rvervaecke
    Level 3 (660 points)
    Sep 7, 2012 7:19 PM in response to rvervaecke

    Thanks rveracke.  Looks like mine was built in week 36. 

  • by johns1,

    johns1 johns1 Sep 7, 2012 8:00 PM in response to Dr Sly
    Level 1 (45 points)
    Sep 7, 2012 8:00 PM in response to Dr Sly

    Dr Sly Montreal, QC, Canada

     

    Lucky !

     

    But my new rMBP from week 35, and a different looking LG is actually awesome (for now). So imma cross my fingers and test it every day for the next 13 days haha

    Shocking.

     

    Good you got one finally thats acceptable.

  • by Ronald Burgundy,

    Ronald Burgundy Ronald Burgundy Sep 7, 2012 8:04 PM in response to mittense
    Level 1 (0 points)
    Sep 7, 2012 8:04 PM in response to mittense

    Third MBP arrived today, week 36, and sadly, an LG. I can already see clear image retention on it. It will be going back as well.

  • by xoiigvgj ,

    xoiigvgj xoiigvgj Sep 7, 2012 10:01 PM in response to johns1
    Level 1 (0 points)
    Sep 7, 2012 10:01 PM in response to johns1

    I've done had one from week 35 a while ago.  There is nothing wrong with it, plus it is an LG!

     

    So tired of hearing about the LG sucking. Its likely a bad batch! This laptop is freaking awesome!

    Its worth every penny, runs blazing fast with multiple VM's, fantastic!!!!!!

  • by Peter van Broekhoven,

    Peter van Broekhoven Peter van Broekhoven Sep 7, 2012 10:40 PM in response to mittense
    Level 1 (15 points)
    Sep 7, 2012 10:40 PM in response to mittense

    Another LG display with IR here. After initially being told it was a software/firmware issue my local Apple store agreed to order me a new display clamshell (which for the moment I opted not have installed because of an unacceptably long turnaround time of 5-10 days.)

     

    Anyway, I think I read somewhere in this thread that replacing an LG display will only get you another LG display. I'm assuming the part numbers would be the same so does only LG supply replacement displays? I'm looking forward hearing about successful repairs (vs. returns and exchanges), so hopefully some of those people report back here. I certainly will when I have time to get mine repaired.

     

    Build Year:- This unit was built in the second half of 2012.
    Build Week- Week 1 (January) or week 28 (July)
    Production Nr.:- This unit was number 351 to be built that week.

  • by Ronald Burgundy,

    Ronald Burgundy Ronald Burgundy Sep 7, 2012 10:44 PM in response to xoiigvgj
    Level 1 (0 points)
    Sep 7, 2012 10:44 PM in response to xoiigvgj

    xoiigvgj wrote:

     

    I've done had one from week 35 a while ago.  There is nothing wrong with it, plus it is an LG!

     

    So tired of hearing about the LG sucking. Its likely a bad batch! This laptop is freaking awesome!

    Its worth every penny, runs blazing fast with multiple VM's, fantastic!!!!!!

     

    It's obviously not a bad batch. Every LG has the problem. You're blinding yourself to the issue because you want to like the machine. I'm sure it runs multiple VMs, but this is totally irrelevant to image retention.

  • by hol3,

    hol3 hol3 Sep 7, 2012 11:18 PM in response to mittense
    Level 1 (0 points)
    Sep 7, 2012 11:18 PM in response to mittense

    Interesting article about Apple's supply chain diversification and reduced reliance on Samsung.

     

    http://allthingsd.com/20120907/apple-supply-chain-now-with-less-samsung/

  • by UltraMax,

    UltraMax UltraMax Sep 8, 2012 12:13 AM in response to mittense
    Level 1 (0 points)
    Sep 8, 2012 12:13 AM in response to mittense

    Sorry for the n00b question, but how do you find the build day or week of the display? i recently got my pannel replaced.

  • by johns1,

    johns1 johns1 Sep 8, 2012 12:44 AM in response to Ronald Burgundy
    Level 1 (45 points)
    Sep 8, 2012 12:44 AM in response to Ronald Burgundy

    Ronald Burgundy

    It's obviously not a bad batch. Every LG has the problem. You're blinding yourself to the issue because you want to like the machine. I'm sure it runs multiple VMs, but this is totally irrelevant to image retention.

    Had two LG's, neither one has IR issues. whats that do to your theory?   Of course i must be blind.

  • by ctoph1977,

    ctoph1977 ctoph1977 Sep 8, 2012 1:03 AM in response to Peter van Broekhoven
    Level 1 (0 points)
    Sep 8, 2012 1:03 AM in response to Peter van Broekhoven

    Hi Folks,

     

    Saturday September 1st

     

    I went to the apple store nearby and demonstrated the IR Problems with my Macbook Pro Retina 16GB. I got a Genius Bar receipt with the promise to tell me the the replacement part arrives so that I can bring the Macbook in order to repair it.

     

    Monday September 3rd

     

    I brang the macbook pro retina with IR Issues to the Apple store nearby after they send me a mail on monday that the replacement part has arrived.

     

    My first Genius Bar Receipt said a check-in was not required but the Genius at the bar said it was indeed required and gave me a new receipt with a new repair number R73548213 -> R73412964 and they said well the part might be there but the repair cannot be done now even tho I told them that I need the machine for work since my job requires bring-your-own-device.

     

    Saturday September 8th

     

    still no message from apple.

     

    waiting.. waiting.. waiting..

  • by expandin,

    expandin expandin Sep 8, 2012 1:29 AM in response to johns1
    Level 1 (0 points)
    Sep 8, 2012 1:29 AM in response to johns1

    I had 7 MBPr in total. With the first 3 I didn't check for display or IR as they had other issues (dead pixels, scuffs etc.) but the last 4 were LG screens. NONE of them has IR when I checked for it the first day. ALL of them had IR a 1-2 weeks later. I've seen 6 LG screens at the local Apple Store. All of them had IR. So up unitl now, I haven't seen ONE single LG screen without IR after a couple of days/weeks.

  • by bjiibj,

    bjiibj bjiibj Sep 8, 2012 1:32 AM in response to johns1
    Level 1 (0 points)
    Sep 8, 2012 1:32 AM in response to johns1

    johns1 wrote:

     

    Ronald Burgundy

    It's obviously not a bad batch. Every LG has the problem. You're blinding yourself to the issue because you want to like the machine. I'm sure it runs multiple VMs, but this is totally irrelevant to image retention.

    Had two LG's, neither one has IR issues. whats that do to your theory?   Of course i must be blind.

     

    I'm guessing you don't have one or both of them anymore.  How long did you have them?

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