Q: MacBook Pro Retina display burn-in?

Just spoke to apple after sales lovely lady called Arlet is replacing my rmbp

Hopefully it will solved with my 1st replacement... Gld to hear yours is working as expected how many replacements??

S

Tim said on the stage today in iPhone 5 launch event.

10:05:39 AM PDT

"We also launched the new MacBook Pro. It's the best Mac we've ever made."

Thanks Tim Cook to remind us this.

I died a little when he said that.  I'm sure he gets his cherry picked, so that may be true for him.  But for the average customer, the apple couldn't have fallen further from the tree.

A few weeks ago I lucked out (after swapping out 3 rMBPs) and finally got one with a Samsung screen.  Or so I thought.

Although there is absolutely zero IR, I do now have a couple of muras that have popped up and are quite visible on light backgrounds.  I'm fearful of trying to get the screen replaced, as god only knows what I'll end up with.  Maybe I'll wait it out and see if this IR issue ever clears up and then try for a replacement.

Early adopter syndrome aside, this is utter ********, especially for a device this expensive.

After watching the keynote live blogs for the new iPhone, etc, I kind of threw up in my mouth...just a little bit. It was sad to see such a bunch of fanboys falling over themselves to see who could gush about Apple the more enthusiastically. Meanwhile, Apple is totally giving us early rMBP adopters the shaft! I can't wait until the new iPhone 5 owners start seeing IR on their shiny new devices.

By the way, you guys would have laughed. I was on 4 or 5 different keynote live update blog sites posting about the IR problem wherever I could. Hopefully we'll get a few more likes on the <Edited by Host> (I inserted that myself) page. We're currently at 91, but you could probably double that, because most people don't bother to complain. Then, you could multiply that by at least 10 because most people aren't aware of the issue yet.

Ahh it's so sad to see so many people unhappy about the new MBPR....I admit, I was SOLD on buying one until I came across this and a few other threads...like many others I'll just hang on to my 17" and 13" and just use them until they die or Apple gets their IR crap figured out

Really disappointing that people have to switch to a PC because of Apple...that's just AWEFUL I say.

Is there a way to get a full refund after 14 days period? I have to switch to PC because of this issue. IR ruined my work life. Graphic designer. Each pixel and color count. **** IR. you know what I am talking about?

Doubtful.

I almost wish I could as well.  This is my first Macbook after finally jumping the Windows ship.  I love OSX, and I'm pleased with the other Apple hardware I've bought.  I know nothing is perfect, but there is clearly a problem here, and it needs to be fixed.

I've already invested way too much into the Apple side of things now, there's really no going back, at least not anytime soon.

Canuck1970 wrote:

 

I was on 4 or 5 different keynote live update blog sites posting about the IR problem wherever I could.

I did a fair bit of that too, haha!

Golf1410, I feel your pain. I have been through exactly the same thing, and I'm also considering switching to PC. 

The impact this has had on my work in the last three months has been pretty drastic.  Every pixel does count when making graphics, I don't know why they can't accept that.  If my pixel is even 1% brighter than it should be due to IR, I can no longer trust what I see.  I frequently play with 1% brightness or opacity changes in PS, and yet I'd bet that with IR the actual pixels can vary more than that (from my observations alone, obviously.)  So I've not used the laptop at all since the IR showed, and had to redo all the work I did on it up till that point.

They told me I'm lucky to get a refund and that it was an exception, I really feel for others who aren't so lucky.  Hope you can get yours.

MLMcMillion wrote:

 

A few weeks ago I lucked out (after swapping out 3 rMBPs) and finally got one with a Samsung screen.  Or so I thought.

 

Although there is absolutely zero IR, I do now have a couple of muras that have popped up and are quite visible on light backgrounds.  I'm fearful of trying to get the screen replaced, as god only knows what I'll end up with.  Maybe I'll wait it out and see if this IR issue ever clears up and then try for a replacement.

 

Early adopter syndrome aside, this is utter ********, especially for a device this expensive.

I feel your pain. I was "lucky" enough to get a Sammie second time around. But it has a faint mark near the trackpad, a small chip on one edge, and is abit creaky with some pretty bad keys e.g. my shift key is sooo loose, whule my n key has to be thumped to type with. I really want to keep it, but why should I settle for even these issues, just to save having IR!

It is complete BS. So annoyed. So yet another order is en route.

superflatsonic, who did you sort out with? Apple care department or others?

Yesterday I got my 4TH MBPr BTO 2.7/16/512.  No joy - LG screen - first one that is slightly yellow. The first 3 new units all IR starting day 3 to 14.

Hopefully won't develope IR on the 4th, but the yellow is killing me.  I give up.

MLMcMillion wrote:

 

A few weeks ago I lucked out (after swapping out 3 rMBPs) and finally got one with a Samsung screen.  Or so I thought.

 

Although there is absolutely zero IR, I do now have a couple of muras that have popped up and are quite visible on light backgrounds.  I'm fearful of trying to get the screen replaced, as god only knows what I'll end up with.  Maybe I'll wait it out and see if this IR issue ever clears up and then try for a replacement.

 

Early adopter syndrome aside, this is utter ********, especially for a device this expensive.

This is what I am afraid of. I really like my new screen even though I can reproduce IR. I am scared I will get a Sammy and it's going to have another problem. The color on my current LG is perfect, hardly had to calibrate. I do not think it is right the way they are handling this issue at all, but I dont have the option to float thousands of dollars ordering custom rMBPs until I finally get a Samsung with no IR, and then I might not even like it, or it may have other issues. It is unfortunate that IR is produced by IPS panels, but it is. So I just set my screensaver to a white background that comes on after a min. I have 13 days left til I am stuck with this machine. I will use the white screensaver and use my rMBP as I normally would, if IR bothers me during this period I'll send it back and go for the lottery again. Otherwise I'll keep it knowing the potential of it getting worse in the future. My friend is a lawyer and said he thinks I'll have no problems getting another full refund within the first year if it gets really bad IR under normal conditions of use. I have spent far too much time and effort on this and since it is barely noticeable (although still unacceptable) right now when trying very hard to reproduce and annoying for the price I paid, I can live with it for a year until a revised version comes out. I am hoping the white screensaver bs actually works, Apple could you try coming up with something else though seriously, really *** that people don't see any beautiful screensavers with this display because the IPS is gorgeous. Guess it will be an easy way to spot retinas. My question though is how does your screensaver save your screen when its pure white and your brightness is up??? If I am going to live with this IR ***** Apple hook me up with a better screensaver that resolves the problem.

I say that though because I just sold my old 2009 mbp that I loved, so I am forced to keep this -- I need a laptop right now. For those thinking about buying one, I would hold off until next year if you can, otherwise be prepared to have to deal with the big elephant in the room -- IR. It may not be a big deal for you. I can say that I was one of the ones who had an early machine and I noticed it without anyone telling me about it 2 months in. It was annoying but I had not taken any steps to try and alleviate the issue partly because Apple has still yet to officially come out and even talk about it. I thought it was getting worse as time went on because I only noticed 2 months in, but it could be because of multiple variables. It is hard to reproduce this on a most backgrounds, it may have just been the right conditions at the time. Heat seems to have a role as well. Read the NEC and Phillips whitepapers on IR, and the other whitepapers, I believe they are sourced on the wikipedia under image persistence -- http://en.wikipedia.org/wiki/Image_persistence. "Avoid exposing the displays to high ambient temperatures. Prolonged exposure to high temperatures very likely accelerates the degradation of the liquid crystal material, which would increase the risk of image retention occurrence. Once temporary image retention has occurred, no precise method exists to calculate how long it will take to remove the effect. Image design and pattern, temperature, ventilation and usage duration are all factors that contribute to the effect. Please notice that if no measures are taken to remove temporary image retention at the early phase of its occurrence, it may become permanent. Image retention is most visible typically with a full screen image with low brightness. Frequently changing the color of the background to one with high brightness can diminish the visibility of image retention."

I hope it does not get worse in time, if I had the money I would keep playing the lottery, I know i wont be buying an iphone5

""It's the most beautiful device we've ever made."

I think I already listened to this phase some months ago....

Let's see what's the next iphone gate.