Q: MacBook Pro Retina display burn-in?

saemick wrote:

 

so, for everyone who has one; is it still worth buying and hoping to win the Samsung lottery?

As I've said before, after getting two bad rMBPs with IR, I returned the second one, got my money back and am now using my old rMBP (2008 pre-unibody model) while I sit on the fence and see what happens.

While I would love a working rMBP, I'm not willing to invest the time and frustration into playing the lottery. Plus, there are too many reports of people here getting a Samsung screen only to have other problems (mura, bad pixels and then you have to decide whether to accept those problem and keep the Samsung screen or play the lottery again and hope you get one w/o any of these problems.

Personally, I'm considering getting a MacBook Air to possibly get me by for another year while I wait for the Haswell update next year, which I think will really add a lot of performance/value to the rMBP. I really like the idea of having an ultra-thin and light computer like the Air, but I also know that I need a computer like the rMBP (or just regular MBP) for things that require the CPU and GPU power (video editing, gaming, running Windows in a VM, etc.). The rMBP was a great balance between the Air and the MBP, but it's just not ready for prime time yet. An Air won't meet those needs, but it would be nice to have one as a backup/travel computer given it's size and wait. Still, the most cost-effective thing to do would be to keep using my old MBP and wait for next year's models.

I hate to hear about these issues and I have first hand experience of Apple getting things wrong - but here are my views on it.  I'm not trolling, so take it or leave it.

Much like with the antennagate situation, people are manufacturing the situation and working themselves into a frenzy.  In real life use this will have very little impact, even to the professionals.  This might well be a 200 page support thread but in the grand scheme of things it is a handful of people complaining (compared to the many tens of thousands of units that have sold). 

Unless they are forced into a position to comment I dont see this being resolved. I have gone ahead and purchased a 2.6GHz, 16GB rMBP and I will enjoy it for many years to come.  This is not a screen burn issue but a retention issue which affects huge amounts of IPS panels accross several manufacturers - especially if you go away and create a worst case scenario.

My advice to people stressing about this is to relax and enjoy your machine.  Eventually this will die away just like most of the panics do by either:

- People realising they don't care about it

- Apple fixing the issue in a quiet change of supplier or manufacturing process

I cannot name an Apple product which has launched without a group of people getting together about a supposedly device-ruining problem.

For those of you who want to proceed with complaints - best of luck and I hope you get the machine you want out of it.

This isn't going to die down, especially when it effects the majority of displays and that it gets worse over time. IR became very annoying 2 months in, no grey background, no checkerboard, just normal use.

OH GREAT! After a week waiting, I could take back my 2nd replacement last night and ....LG again.

some people said not all LG will have the IR issue. Let's see what will happen next. To me, I got 2 LG screens happen to have the issue, that was 100%, This is the 3rd one.

Anyway, unlike what I experienced at previous apple store in Missisauga, at least I could have the 2nd replacement. I still feel angry with previous apple store. How come? The truth is there, images remain on the screen and they can just send me back to home and wait, for how long? God knows!

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saemick wrote:

 

so, for everyone who has one; is it still worth buying and hoping to win the Samsung lottery?

Hands down the rMBP is the best computer I've ever owned. But to answer your question: No, in my opinion it's not worth buying at this point. If I could do this again, I would wait until this issue is clearly resolved.

Nice. You should post that on Reddit. On /r/Apple and maybe /r/Technology. The former might not be very friendly to the cause though.

trickards wrote:

 

Much like with the antennagate situation, people are manufacturing the situation and working themselves into a frenzy.

Antennagate was blown out of proportion by the media. It wasn't a real issue. The media is all but ignoring this situation.

This is not a screen burn issue but a retention issue which affects huge amounts of IPS panels

No one here is arguing that.

In real life use this will have very little impact, even to the professionals.

There are some graphic artists posting in this thread that would disagree. I have worked in the print industry and I can say that colour accuracy is a very, very big deal. Just ask Coca-Cola if they'd be okay that their shade of red was a little off. No, they would not. It is big deal and it does have a big impact.

This is [...] a retention issue which affects huge amounts of IPS panels accross several manufacturers - especially if you go away and create a worst case scenario.

Really? There are some people here who have ordered the same machine and received Samsung displays. They don't have IR issues. Why do I? We both paid the same price. Ergo, it is an issue.

In real life use this will have very little impact, even to the professionals...

Stopped reading your comment right there. Clearly very far out of your element, at least in this context.

On what grounds can you say this affects the majority of the displays?

I'm not expecting my comments to go down all that well here but if we're going to pull things apart.

Someone working for Coca-Cola is not going to be working on Coke promotions by the colour of their macbook screens, it will be against hex colours defined by corporate.  That said there are other reasons it may affect professionals if it were a real problem.  I have worked in a professional capacity with my macbook and will continue to do so with my new one, and I don't anticipate it making a blind bit of difference to the output of my work.

And also, just because someone else got a panel with a technology which exhibits different behaviour, doesn't mean you have got a sour deal.  They are both perfectly usable for at least 99.5% of people.

The bottom line is that this product has been out for a couple of months now, there has been no recall, there has been no major consumer backlash.  I know it's hard to hear when you are so engrossed in these things - but at this stage (i would never say never), this won't be affecting a number big enough to actually make something happen.

I stand to be corrected when it arrives.

trickards wrote:

 

On what grounds can you say this affects the majority of the displays?

Majority of displays are LG and all AH-IPS displays will have IR problems, it is a problem of the IPS technology, do a google search on image persistence and IPS displays

You are arguing my own point.  This is an issue with many IPS displays, not specific to rMBP.  The extent to which devices are affected will vary on the batch, so a few people may have been unlucky and had genuinely bad devices.  For the majoirty, this should not be an issue in everyday use.

trickards wrote:

 

The extent to which devices are affected will vary on the batch, so a few people may have been unlucky and had genuinely bad devices.  For the majoirty, this should not be an issue in everyday use.

What are you basing that off of? I found info stating IR has always been the one drawback to IPS displays and is found in all IPS displays it is just some exhibit it more than others depending on heat, time, and other factors.

The things which cause IR will vary depending on minute variations in manufacturing. I don't disagree that's its present in all IPS displays, in fact I support it.  What I am saying is that some batches could be much worse than others, hence making this a very real problem in some cases.

I would agree with that except personally all three of my LG displays, one manufactured 2 months ago, another 1 month ago, and the last one recently, have had IR. Most people on the forum have stated similar stories with not just 3 but 5, 6, 7 displays in a row exhibiting IR. So personally I think your going to have to deal with it if you get the LG AH-IPS display, you may draw other conclusions.