mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by Sebdude,

    Sebdude Sebdude Sep 17, 2012 8:16 AM in response to Sound Evolution
    Level 1 (5 points)
    Sep 17, 2012 8:16 AM in response to Sound Evolution

    not that I was aware of.. only more reason to exchange your machine..

     

    mine is currently at the Apple Store getting the screen replaced... hopefully with Sammy... (dream on...) ;-)

  • by RoverTX,

    RoverTX RoverTX Sep 17, 2012 8:25 AM in response to Sound Evolution
    Level 1 (0 points)
    Sep 17, 2012 8:25 AM in response to Sound Evolution

    My fourth screen was an LG again. Which leads me to believe if your just getting the screen replaced you have 90%-100% change of getting an LG, and that the Samsungs aren't being used as replacements.

     

    Even though I know I could cause this thing to show signs of IR I am just going to wait sense Apple policy now seems to invole some really superficial test. From experence in 3 to 4 weeks this thing will be to the level of it happening every 5 minutes away. Just kind of annoying that I have to wait now even if I can show its on its way to being defective......

     

    While I will still be purchasing laptops from Apple, my experence with other manfucatures is even worse, I am just going to start building all my own desktops, good skill to learn anyway.....

     

    Note: The LGs do seem to be getting better, the color on each successive screen has looked better and more ballanced. Current Model of screen.

     

    Color LCD

    LP154WT1-SJA1

    DCN23320XJCDMJ0A8

  • by Dr Sly,

    Dr Sly Dr Sly Sep 17, 2012 8:51 AM in response to Sound Evolution
    Level 1 (145 points)
    Sep 17, 2012 8:51 AM in response to Sound Evolution

    Return it, Sound Evo !

     

    Unaceptable...

  • by Apples_8212,

    Apples_8212 Apples_8212 Sep 17, 2012 8:55 AM in response to joekljk
    Level 1 (0 points)
    Sep 17, 2012 8:55 AM in response to joekljk

    joekljk wrote:

     

    Retina MAC wrote:

     

    Not all LG displays have IR

     

    Incorrect -- ALL LGs have IR!!!!

     

    Read the KB -- come on man, it is an IPS display --> http://support.apple.com/kb/HT5455

     

    AGAIN ALL LG AH-IPS DISPLAYS WILL EXHIBIT IR -- DO NOT BUY THIS MACHINE IF YOU DO NOT WANT TO DEAL WITH IT

     

    Previously I was of the opinion that all LGs must have IR - otherwise how do you explain how people here have ended up with multiple replacements ALL showing it.

     

    But there are folks on other retina related posts (for other rMBP problems!) who say they have LGs and no IR... just whatever problem they are on that forum for e.g. colour issues, graphics issues etc

     

    I am now of the opinion that all LGs either have it, or at least HAVE THE POTENTIAL to. While there are people saying they have LGs that are fine, if IR is a 'feature' of IPS displays, then every single LG has the potential to develop it - even if there are screens which seem ok at the moment. What is so confusing to the non-technical layman like myself is the variation we are seeing across all LG screens - some people have bad IR straight out of the box, some develop it over days, others weeks and months, and some are saying theirs are still ok after quite a few weeks. And there doesn't seem to be any trend with when people have bought the rMBP... the later ones did seem to be getting 'better', but IR is still occurring further down the line, and we are still hearing of people getting a August/Sept replacement out of the box which is showing IR straight away.

     

    For these reasons I would not settle for an LG screen - I will only accept a Samsung display, period. If anyone is wondering what to do, my advice is if you are within 14 days return for a full refund and re-order (that is what I did). I was *lucky* enough to get a Samsung last week as my 2nd order (yet I still have a 3rd ordered arriving this week, since I am not happy with a faint mark near the trackpad and the keys aren't feeling as good as they should be - compared to the last one). Sod's law really... I will wait and see if I am lucky enough for another Samsung before I make a decision what to do. But there is definately still a chance of a Samsung screen if you're willing to play the lottery for a while. I think it's the only way you are going to get one, other than going to a shop and unboxings several as some people have been allowed to do. I have a gut feeling that Apple aren't going to be any more helpful than saying IR is to be expected with IPS... blah blah.... And I wonder if having an LG screen to start with means you can only have an LG SCREEN replacement (different connectors or something?), since I've not heard of anyone who had just the screen replaced getting a Samsung replacement... correct me if I'm wrong.

     

    While I wait for my 3rd on to arrive this Thursday, a few comments about the Samsung screen I currently have... While I can't compare it directly to my last LG, the colour and brightness do appear better, especially the latter. I can happily use this a few notches down from full brightness (versus the LG which was always at max). However, the battery life on this one is far worse than the LG I had - I can't believe how quickly it seems to deplete! While I've read that OS X 10.8.2 is supposed to improve this, my last LG had the same OS X (10.8.1) and was better. I wonder if the seemingly brighter Samsung screen is causing extra battery depeletion? But other than the few cosmetic issues I have with the current one (small mark and keys), I am much happier with the Samsung. I don't even bother to look for any signs of IR, whereas with LG it can become a little obsessive from my experience!

     

    If I get an LG on Thursday I am probably going to keep this one... I can live with a tiny cosmetic mark and slightly different feel to the keys more than I want to live in fear of developing bad IR. I simply don't have the patience to order a 4th, and 5th and so on. I just want to have one I can call mine and actually start enjoying, instead of wondering if it is going back again in 14 days!

     

    Good luck to you all

  • by trickards,

    trickards trickards Sep 17, 2012 8:56 AM in response to mittense
    Level 1 (20 points)
    Sep 17, 2012 8:56 AM in response to mittense

    Mine is now with UPS and I should have it by the weekend. Week 38 (appleserialnumberinfo) or Week 37 (chipmunk).

     

    2.6/16/256

     

    Will be interesting to see what arrives.

  • by stecube,

    stecube stecube Sep 17, 2012 9:07 AM in response to Tadziak
    Level 1 (30 points)
    Sep 17, 2012 9:07 AM in response to Tadziak

    Tadziak wrote:

     

    My 4th replacement just shipped out, let's see what screen will be in it - week 37 (according to appleserialnumberinfo) - anyone had some experience already with that batch?

    I will be getting mine on wednesday (week 38 according to the very same site) and I'll write an update here. It's curious that yours has been shipped today and is a week 'younger' than mine, which has been shipped on friday the 14th. When did you order it?

  • by stecube,

    stecube stecube Sep 17, 2012 9:05 AM in response to Sound Evolution
    Level 1 (30 points)
    Sep 17, 2012 9:05 AM in response to Sound Evolution

    Sound Evolution wrote:

     

    Should I send it back and again ask for a replacement?

    Yes!

  • by Sound Evolution,

    Sound Evolution Sound Evolution Sep 17, 2012 9:05 AM in response to Dr Sly
    Level 1 (0 points)
    Sep 17, 2012 9:05 AM in response to Dr Sly

    Thank you for your advice Dr. Sly. Like yours, the first 5 or 6 days, it was a fantastic screen. Then the devil strikes. I send an email with the pictures to my contact person (custom relations) at Apple asia and I keep you informed. Ofcourse I asked her please to send me one with a Samsung to spare both Apple and me a lot of time and money. But we all know that it is likely impossible for her to know or control.

     

    I keep you informed.

  • by JacksterD,

    JacksterD JacksterD Sep 17, 2012 9:08 AM in response to RoverTX
    Level 1 (0 points)
    Sep 17, 2012 9:08 AM in response to RoverTX

    I don't think there's any relation between the screen manufacturer in your original machine and its replacement. When I first had (non screen related) issues with my rMBP with an LG screen I went through three replacements and all were Samsungs. I then went for a refund and tried my luck at two local Apple retail stores and all three I've been through from the stores have had LG displays with image retention issues, and one of them also had quite bad colour uniformity.

  • by Apples_8212,

    Apples_8212 Apples_8212 Sep 17, 2012 9:16 AM in response to JacksterD
    Level 1 (0 points)
    Sep 17, 2012 9:16 AM in response to JacksterD

    JacksterD wrote:

     

    I don't think there's any relation between the screen manufacturer in your original machine and its replacement. When I first had (non screen related) issues with my rMBP with an LG screen I went through three replacements and all were Samsungs. I then went for a refund and tried my luck at two local Apple retail stores and all three I've been through from the stores have had LG displays with image retention issues, and one of them also had quite bad colour uniformity.

     

    I was refering to having the screen replaced, not a whole new machine... it sounds as if you had an LG machine, then 3 different Samsung machines. I don't think there are any people who've had just the screen replaced and ended up with a Samsung screen, from an initial LG screen. But I may be wrong.

     

    What was wrong with your 3 Samsungs?

  • by Tadziak,

    Tadziak Tadziak Sep 17, 2012 9:21 AM in response to stecube
    Level 1 (0 points)
    Sep 17, 2012 9:21 AM in response to stecube

    stecube wrote:

     

    Tadziak wrote:

     

    My 4th replacement just shipped out, let's see what screen will be in it - week 37 (according to appleserialnumberinfo) - anyone had some experience already with that batch?

    I will be getting mine on wednesday (week 38 according to the very same site) and I'll write an update here. It's curious that yours has been shipped today and is a week 'younger' than mine, which has been shipped on friday the 14th. When did you order it?

    It's a replacement, ordered to be sent on Friday/sent today. However mine comes from warehouse in Czech Republic, so they are not 'so fresh' Before my rMBP came straight from China.

  • by BarrettF77,

    BarrettF77 BarrettF77 Sep 17, 2012 9:22 AM in response to mittense
    Level 1 (45 points)
    Sep 17, 2012 9:22 AM in response to mittense
  • by Apples_8212,

    Apples_8212 Apples_8212 Sep 17, 2012 9:35 AM in response to BarrettF77
    Level 1 (0 points)
    Sep 17, 2012 9:35 AM in response to BarrettF77

    BarrettF77 wrote:

     

    http://www.macrumors.com/2012/09/17/retina-macbook-pro-users-still-complaining-o f-image-persistence/

     

    MacRumors just posted this.  And so it begins. :)

     

    So many blithering idiots out there on that discussion thread...

     

    If they think it's acceptable and we should stop whinging they obviously have more money than common sense. Sure, wouldn't it be great to be a spoilt rich kid to which throwing £2000 / $3000 at an imperfect high-end macbook would be no problem at all.

     

    Some people, pfff.

  • by stecube,

    stecube stecube Sep 17, 2012 9:38 AM in response to Tadziak
    Level 1 (30 points)
    Sep 17, 2012 9:38 AM in response to Tadziak

    Tadziak wrote:

     

    It's a replacement, ordered to be sent on Friday/sent today. However mine comes from warehouse in Czech Republic, so they are not 'so fresh'

    Thank you for the info!

  • by rrahimi,

    rrahimi rrahimi Sep 17, 2012 9:40 AM in response to Apples_8212
    Level 3 (615 points)
    Sep 17, 2012 9:40 AM in response to Apples_8212

    jeremy h

    40 minutes ago at 08:57 am

    You now actually need to use screen savers again? Who-hoo - back to the 90's... Now, where did I put that floppy disc with the flying toasters on again?

    Not all of them are blithering idiots.

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