Q: MacBook Pro Retina display burn-in?

Dr Sly wrote:

 

Hahahaha

 

I lol-ed so hard after reading the instructions !

 

3, yes THREE effin' minutes ?

 

Apple engineers, ADHD or simply never use a computer the way that the professionals who buy them do ? Talk about a complete disconnect with their audience.

 

AJGrall wrote:

 

This is all I have...  I saved it as a webarchive, but after you click 'Begin Test', it calls pages from the local server.

 

Mind you, I could reproduce image retention within less than that on my first rMBP...

The next time someone goes into an Apple store to do this test, please use "Grab" to take a screenshot of the exact shade of gray they're using, and the post it. Even better, use an app like "Screeny" to create a video of the entire test process for us. Also, don't forget, when you walk in there, your rMBP will likely be colder than it would be under normal use, so play a movie or a game on it for about 15 minutes and then immediately pop into into your laptop bag right before you go into the store. That will increase your chances of showing IR with their little test. If they make you wait, start playing the game right there in the store to get it ncie and toasty. Beat them at their own game.

Canuck1970 wrote:

 

Also, don't forget, when you walk in there, your rMBP will likely be colder than it would be under normal use, so play a movie or a game on it for about 15 minutes and then immediately pop into into your laptop bag right before you go into the store. That will increase your chances of showing IR with their little test. If they make you wait, start playing the game right there in the store to get it ncie and toasty. Beat them at their own game.

I agree with Canuck, I got mine warm then just closed the lid and let it sleep until I got to the store. I was actually surprised how warm it still was being in sleep mode with the lid closed when I arrived at the store.

Ok.. This is ridiculous!  My retina MacBook Pro that I posted about just this morning shows image retention.  This is a week 39 model just shipped directly from China late last week.  This obviously shows if you get an LG send it back! 

I used the daringfireball.net site and had the dock displayed.  The back bottom of the display is just slightly warm to the touch.  I hid the dock and could easily read todays date from the Calendar dock icon.  It is probably much easier to pick out image retention near the bottom since it will be warmer.  I was however able to slightly see it near the top when I hid the apple.com page and the iPhone images could be seen.

It does appear as others have mentioned that there is a correlation with temperature. 

This is what happened last time and it only got worse over time which would seem to indicate that the temperature permanently effects the LG screens over time.

Back it goes for a refund!

>>

This is a week 39 model just shipped directly from China late last week. <<

This is not very encouraging. Sorry to here that.

You people are all missing the point.

The silly test is irrelivent, IT'S NOT A REAL TEST. Its simply a means to get the result that apple wants. The shade of gray is errelivent. Pink blue gray, whatever. The point is that they intruduced a so called "test" to tell you that what you're seeing is "normal", within their specs or standards. They ignore the fact that they're not within the standards of any reasonable objective person. The IR defect is not only distracting but CAN contribute to flawed work for some people, not to mention, perhaps eye strain etc.

The $300 laptop being sold at Walmart doesn't have this IR defect, so why should people paying $2200-$5000 not get the same quality screens? Ask yourselves that?

Stop focusing on the test that isn't a test. All it is is an OUT for apple.  You're emotional about your purchase, you want to convince yourself it's a good computer. They invent a way to convince you with a test. You fall for it and go on your way and have a test result that helps you sleep at night, even though you know you have a broken brand new computer.

Reminds me of a movie I saw while flipping channels where the husband catches the woman cheating, the woman gives some rediculous excuse rationalizing what the husband saw WITH HIS OWN EYES. Desperate to believe it he pockets his brain and convinces himself he was mistaken.

DON'T BE THE HUSBAND. Believe what your eyes can see, regardless of what apple is trying to say, the screen is defective.

dbainbridge wrote:

 

Ok.. This is ridiculous!  My retina MacBook Pro that I posted about just this morning shows image retention.  This is a week 39 model just shipped directly from China late last week.  This obviously shows if you get an LG send it back! 

 

 

We figured this out a long time ago. LG uses AH-IPS display which has IR problem, Samsung uses PLS no IR problem. It really is that simple. EVERY LG WILL HAVE IR because it uses IPS technology, even Apple admits -- http://support.apple.com/kb/HT5455

Week 39 problems is very disappointing news :-(

Gibbyice wrote:

 

Week 39 problems is very disappointing news :-(

Indeed it is. It's already 3 months and the problem is still there, unchanged!

DomdiDom wrote:

 

You people are all missing the point.

 

The silly test is irrelivent, IT'S NOT A REAL TEST. Its simply a means to get the result that apple wants. The shade of gray is errelivent. Pink blue gray, whatever. The point is that they intruduced a so called "test" to tell you that what you're seeing is "normal", within their specs or standards. They ignore the fact that they're not within the standards of any reasonable objective person. The IR defect is not only distracting but CAN contribute to flawed work for some people, not to mention, perhaps eye strain etc.

 

The $300 laptop being sold at Walmart doesn't have this IR defect, so why should people paying $2200-$5000 not get the same quality screens? Ask yourselves that?

 

Stop focusing on the test that isn't a test. All it is is an OUT for apple.  You're emotional about your purchase, you want to convince yourself it's a good computer. They invent a way to convince you with a test. You fall for it and go on your way and have a test result that helps you sleep at night, even though you know you have a broken brand new computer.

 

Reminds me of a movie I saw while flipping channels where the husband catches the woman cheating, the woman gives some rediculous excuse rationalizing what the husband saw WITH HIS OWN EYES. Desperate to believe it he pockets his brain and convinces himself he was mistaken.

 

DON'T BE THE HUSBAND. Believe what your eyes can see, regardless of what apple is trying to say, the screen is defective.

No one here believes this test is in any way valid, but it's possible that those of us with severe image retention (which I had on my LG display) will still pass their IR test, even with it so badly skewed in Apple's favour. I'm not proposing that this is a solution, but just another possible angle for some people (i.e. those with ridiculously bad IR) to get the Samsung displays they deserve. This is also why I want to get a screenshot of the grey they use, because that way folks can pre-test before they bring it in.

"Indeed it is. It's already 3 months and the problem is still there, unchanged!"

Has anyone tried contacting TWIT or Macbreak weekly to get air time regarding the on going problem?

This article talks about a new Apple policy to reduce the purchase of Samsung displays.

http://www.theregister.co.uk/2012/09/24/apple_samsung_display_iphone/

We appear to be the unfortunate consumers caught in the middle of the Tech giants "thermo-nuclear" war with each other, very sad I wonder if Steve Jobs would have waited for PLS technology from LG before switching. reliance away from Samsung.

quintex wrote:

 

This article talks about a new Apple policy to reduce the purchase of Samsung displays.

 

http://www.theregister.co.uk/2012/09/24/apple_samsung_display_iphone/

Christopher Wall posted that link earlier today. Again, that Register article seems to be addressing iPad screens.

Stats from market-watcher DisplaySearch [...] revealed that orders for 9.7in fondleslab displays fell by more than 50 per cent in August

[Emphasis, mine.] Unless my rMBP has an iPad screen, I don't see the connection. And it is standard practice for companies to diversify their parts supply partners. It makes perfect sense from just about every possible angle. Really the only angle that wouldn't make sense is if the parts suppliers used different technologies to build the same part and it resulted in different qualities. But that wouldn't happen, would it?

Seriously though, enough with this article, it's not talking about the rMBP and it would be completely expected that Apple wants to rely less on Samsung. But let's not kid ourselves, Samsung makes some good products and despite a $1B lawsuit, Samsung still brings in BILLIONS from Apple through parts. At this point they still need each other. That will likely change in the future, but it's not the case right now.

Hey Guys,

I finally got around to picking up my rMBP at the Apple Store in Amsterdam. They were going to replace the screen, which is exactly what they did. I checked in the store right away if I was so luck to get an IR free Samsung screen.. By some real miracle, it is as SAMMY!!! I'm AM SO happy!

Here what I found in terminal:

Color LCD

LSN154YL01001

DLM235504FBF49HBX

Anyway, I'll check to be sure it has no muras, color uneveness or dead pixel.. but to u the truth.. I'm just so happy its no friggin LG IR panel.. I was reading the stories about Apple's fake IR test, which is utterly useless..  3 mins.. for real..

So people, if you do have  an IR panel, just get i repared because it does seem as if apple is shipping more Sammy's as replacement panels..

"never give up" to qoute some Starquest..  it's possible to get the machine you really want..

That's great! My appointment is coming up later this week. Wish me luck!