mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by Sound Evolution,

    Sound Evolution Sound Evolution Sep 28, 2012 5:50 AM in response to mittense
    Level 1 (0 points)
    Sep 28, 2012 5:50 AM in response to mittense

    Today received my rMBP.

     

    Group1: MacBook

    Group2: Pro

    Generation:

    Machine Model: MacBookPro10,1

    Model introduced: 2012

    Production year: 2012

    Production week: 38 (September)

    CPU speed: 2.6GHz/2.7GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 15 inch

    Screen resolution: 2880x1800 pixels

    Colour: Aluminium

    Capacity: 16GB

     

    Color LCD

    LP154WT1-SJA1

    DCN235706R0F49JAZ

     

    This is the worst Screen so far. In sequence of annoyance:

     

    1: upper right corner is reddish, upper left corner is greenish. (the whole color haule is not uniform)

    2: a preasure mark

    3: a stuck pixel

    4: slicht image retention

    5: the trackpad is not flat but sticks out in the middle.

     

    I knew right away from starting up this is a bad panel. Washed out blue and purple whites.

     

    The only great thing about this display is the retina sharpness. But in every other aspect it is just a bad screen.

    Not my former LG. That one wasn't bad at all. It was great (very good whites and blue), but it sufferd IR.

     

    People critisiced AU panels so much, but I can tell you that the AU panel in my 11" MBA is in many ways much better then this.

     

    The AU panel have good whites. equally distributed colors. No IR, No dead pixels, No lightbleed.

     

    People complain most about IR here, but reason 1 from above is already a reason not to accept this panel.

     

    This one goes back, I am done with it! I ask a refund and wait till this is sorted out. My heart can't take it to spend nearly $4000 (which is really ALOT of money) for an inferior product.

     

    Very very dissapointed.

     

     

     


  • by dbainbridge,

    dbainbridge dbainbridge Sep 28, 2012 7:31 AM in response to mittense
    Level 1 (115 points)
    Sep 28, 2012 7:31 AM in response to mittense

    This information about Apple no longer using LG displays is intriguing.  As someone else mentioned the build-to-order versions are now 4-6 days until shipped instead of 2-4 days indicating something has changed..  I doubt it was a mad rush on retina MBPs that caused the increase in delay.   My anecdotal evidence indicates the switch happened between Monday and Tuesday orders.  My Monday order shipped a while ago but the Tuesday order still has not.

  • by Gibbyice,

    Gibbyice Gibbyice Sep 28, 2012 7:37 AM in response to NutsNGum
    Level 1 (0 points)
    Sep 28, 2012 7:37 AM in response to NutsNGum

     

     

    Good luck bud, the 650m isn't supported.

     

    -------------------------------------------------------------------------------- -

     

    Ah nuts, I was a bit over keen and started downloading it, however it does say on Aspry's website:

     

    "Nvidia is currently working on providing an graphics driver update that will provide official support for the latest Mac Book Pro with the Nvidia 650M Graphics Card".

     

    So hopefully it will work soon :-)

  • by Sound Evolution,

    Sound Evolution Sound Evolution Sep 28, 2012 8:17 AM in response to mittense
    Level 1 (0 points)
    Sep 28, 2012 8:17 AM in response to mittense

    Not to be negative. But I don't believe at all Apple will drop LG screens. I also don't believe this will be solved anytime soon. I think the hard facts are that onyl a few hunderd people (us) are complaininging, but that the mass is happy with his/her rMBP. I even would't be suprised if the same screens appear in the next gen retina's. I also do believe that Apple itselve trully believe the screen is good and we are just a bunch of "nitpickers"

     

    Now I don't know what to do anymore. I need a computer...

  • by Dr Sly,

    Dr Sly Dr Sly Sep 28, 2012 8:23 AM in response to Sound Evolution
    Level 1 (145 points)
    Sep 28, 2012 8:23 AM in response to Sound Evolution

    Of course, Sound Evo, this 'news' that Apple no longer uses LG displays in rMBPs is preposterous and naive.

     

    As if us few hundreds/thousands would change the course of their business partnerships... Whoever believes this might as well stop posting on this thread, ok, it's just not constructive.

     

    If they ever acknowledge LG AH-IPS displays exhibiting IR... oh wait, they did. And they said it was *normal*.

     

    Get over it, folks. If the LG panels ever get better, it will be a 'quiet update', as in, never once mentioned.

     

    In the meantime, return your displays until you get something satisfactory, m'kay? And no, making predictions with the lame sample sizes of "hey, two people got better displays this week, hurray, it means everything's changed!" does not a rigourous analysis make...

  • by my-username-was-taken,

    my-username-was-taken my-username-was-taken Sep 28, 2012 8:48 AM in response to Allan Abolafia
    Level 1 (0 points)
    Apple TV
    Sep 28, 2012 8:48 AM in response to Allan Abolafia

    Allan Abolafia wrote:

     

    I'm wondering if anybody has had any luck exchanging at Best Buy for a Samsung screen. I'm on day 14 of my 30 day return period. Am I better off just returning it and waiting for Samsung stock (assuming all new builds will b e Samsung) or trying to exchange?

     

    I have a week 36 LG

    RETURN IT. If you have IR, return it immediately. I might even return it just because to be frank. It was a nightmare getting mine replaced (well, it's not even replaced yet, I just have a repair order waiting). Look at what other people are going through...

     

    And now...If that wasn't bad enough, we have a few people even saying to get over it on here. LOL. WHAT?! It isn't normal and it is bad. The people posting that it's not bad (one or two I scanned over real quick) obviously haven't seen the issue. It's not good if you do any kind of photo editing or coding. Which I do both actually...Now, if I was a different type of user, say I just listened to music and watched movies...Maybe browsed the web a bit. Well, I actually see the IR in web pages where there's gray backgrounds (any kinda modal dialogue box that shades the background and you'll see the IR IF there was another window there before). Anyway, IF I was a different type of user maybe I wouldn't notice it that much. I would still see it though. But I'm not and you can't say then that I'm not a "normal" user.

     

    The entire machine is branded for the beautiful display...Your photos will look better this that and the other thing. Well then?! Photo editing is "normal" use according to Apple. You simply WILL have a hard time editing photos with IR. You can not accurately adjust the exposure on images or dodge/burn parts of an image because if you had a brighter view of it before hand that you were working on and then zoom in to a darker area to do work...You most definitely WILL see the IR and will NOT be able to accurately correct the image until ... in my experience 10, 15 minutes later when the IR has completely faded.

     

    If you're coding and you program with a dark background (easier on the eyes) then you WILL see other windows burned in while you're trying to type code. As a web developer...Let's just put it this way, I almost don't need to flip between windows to write some code and then see what it looks like in the browser If the IR would just update haha.

     

    Word processing, writing code, etc. Those tasks involve having the same window in the same position on your screen for long periods of time. When I say long, I mean up to an hour or so before I flip the window to something else. Word processing may be longer. That is NORMAL use.

     

    Use the screen saver more? ARE THEY INSANE? That means "normal" use would be to quick look at a web page or read half your e-mail then flip on the screen savor for 5 minutes then go back and read the other half of your e-mail.

     

    If I "used a screen saver more" to not see any IR, then I would never be able to finish writing code.

    It is an extreme distraction to see the IR and, again, in the case of photo editing it actually limits your ability to perform work. So it's more than a distraction.

     

    No. For anyone with doubt, this is not normal.

    I can't believe people posting here in support of that KB article and Apple's attempt at trying to sweep this under the rug as "normal" .... That's horrible. Oh! One more thing, IF it was so "normal" then explain why all the screens don't do it? Yea. Any more geniuses out there?

  • by metrama,

    metrama metrama Sep 28, 2012 8:50 AM in response to mittense
    Level 1 (0 points)
    Sep 28, 2012 8:50 AM in response to mittense

    Picking up my rMBP from a FedEx warehouse tonight (missed the delivery). Eager to see if indeed they're only usin Sammys now... I ordered it 26th, was scheduled to deliver oct 3rd, and it ere already (ma)... I gotta admit the shipping is good at least lol

  • by Canuck1970,

    Canuck1970 Canuck1970 Sep 28, 2012 9:10 AM in response to metrama
    Level 1 (0 points)
    Sep 28, 2012 9:10 AM in response to metrama

    metrama wrote:

     

    "I gotta admit the shipping is good at least lol"

     

    Yeah, when I order, I like it to arrive quickly.

     

    All kidding aside, I hope you get your Samsung screen.

     

     

     

    <Edited By Host>

  • by dbainbridge,

    dbainbridge dbainbridge Sep 28, 2012 9:01 AM in response to metrama
    Level 1 (115 points)
    Sep 28, 2012 9:01 AM in response to metrama

    metrama wrote:

     

    Picking up my rMBP from a FedEx warehouse tonight (missed the delivery). Eager to see if indeed they're only usin Sammys now... I ordered it 26th, was scheduled to deliver oct 3rd, and it ere already (ma)... I gotta admit the shipping is good at least lol

    Did you order a build-to-order directly from the Apple store and shipped from China?  That seems awfully quick.  I ordered one on the 25th and it still has not shipped (2.3/16GB/256GB).

  • by trickards,

    trickards trickards Sep 28, 2012 9:04 AM in response to dbainbridge
    Level 1 (20 points)
    Sep 28, 2012 9:04 AM in response to dbainbridge

    My problem isn't the build time, but the shipping time.  A week to get here this time around - which makes the experience of a return much worse.  I'm still on my problem machine from last week (chassis problems, not IR).

  • by Sound Evolution,

    Sound Evolution Sound Evolution Sep 28, 2012 9:14 AM in response to mittense
    Level 1 (0 points)
    Sep 28, 2012 9:14 AM in response to mittense

    We mostly talk IR here, but doesn't have anyone the RED haule on the right corner? The pinkish whites?

     

    As we speak in the past 3 hours my screen has an extra dead pixel now. And IR with this screen is worse then with the former. After 5 min. I can see the Safari bar already on my CAD program. Not only with grey background.

     

    But what should I do. Obvious for $4000 I don't accept this. I admit those problems don't limit my workflow. It is more a matter of principle that I feel it is not justified to pay so much for a flawed product.

     

    What should I do. Return it and ask for a giftcard (don't really want a refund because I payed with split creditcards...complicated) and buy one again if it seems it is solved? Or ask for a replacement again which will be nr. 4 then

  • by metrama,

    metrama metrama Sep 28, 2012 9:15 AM in response to dbainbridge
    Level 1 (0 points)
    Sep 28, 2012 9:15 AM in response to dbainbridge

    I'm sorry, I ordered on the 23rd, it shipped on the 26th. An yes built to custom order: I upgraded the ram to 16gb. Can't wait to get out of work and drive to the FedEx magic house.

  • by Phonzee,

    Phonzee Phonzee Sep 28, 2012 9:20 AM in response to mittense
    Level 1 (0 points)
    Sep 28, 2012 9:20 AM in response to mittense

    Hi,

     

    I saw this post yesterday at the office and of course when I got home checked if my rMBP have the LG display whit IR and guess what?... It has it and of course there is IR.

     

    The problem here is that I bought my Mac in Best Buy and also bought the extended guaranty for 3 years with best buy. What should I do, contact apple or go directly to Best Buy?

  • by Allan Abolafia,

    Allan Abolafia Allan Abolafia Sep 28, 2012 9:45 AM in response to Phonzee
    Level 1 (0 points)
    Sep 28, 2012 9:45 AM in response to Phonzee

    Why don't you just return or exchange at Best Buy. They have a 30 day return policy

  • by Dave Z,

    Dave Z Dave Z Sep 28, 2012 10:01 AM in response to Canuck1970
    Level 1 (60 points)
    Sep 28, 2012 10:01 AM in response to Canuck1970

    It's funny to see the Edited by Host comment in a few recent posts.

     

    I have the same page up on my computer (thanks to IR ) and on my iPad: One before the edits; the other, after.

     

    It's eye-opening to see what the moderators find inappropriate.

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