Q: MacBook Pro Retina display burn-in?

I put up in India:((.There are Apple authorized repair shops but i just can't trust them.Does the IR fade away with time??

dancoritservices wrote:

 

Canuck1970 wrote:

 

gam3r wrote:

 

Thanks for the inputs and positive points Canuck . Did you manage to get yours fixed? how is your MBP working now?

 

Yep, I had my screen replaced and received a Samsung display. It's been working great.

So was the part number on your work order reciept 661-7171? Sorry if I missed the reply in the discussion (its a big one :-)

Yes. 661-7171.

Red Pill??Not in a position to ignore anything right now....

Hi, can you send an email to Tim Cook himself? Try your best to contact him and send a link to this forum. Tell him about our sadness. Please keep us updated about contacting Tim Cook........ I miss you Steve Jobs

Contact apple tech support and make sure to tell them that you can't reach Apple store for replacement. They will find a solution, such as sending the machine to the nearest Apple store in a different country. Make sure also to tell them that all LG replacements were failed. Tell them that the majority of customers who replaced their screens with LG failed for 2, 3, and sometimes 4 times.

Don't give up.....

Apple0229 wrote:

 

I put up in India:((.There are Apple authorized repair shops but i just can't trust them.Does the IR fade away with time??

The IR does NOT fade away with time. In fact, in many cases it seems to get worse.

So, call the repair shops in your area and find one that is certified to replace Retina displays on the new Macbook Pro. This is important. They can't JUST be an authorized Apple repair centre. They must be specifically certified to replace Retina displays as well.

Once you've found a good Retina-certified repair shop, take your laptop into them, show them the image retention issue, and then ask them to replace the screen, under warranty, with part # 661-7171. Don't take "no" for an answer. Be ready to show them this ASC forum thread and any other web pages complaining about the IR issue.

Good luck!

Apple0229 wrote:

 

Red Pill??Not in a position to ignore anything right now....

Watch "The Matrix" from 1999.

I hate when Apple's customer service points at "millions of Retina sold".

Apple sold 4million Macs (desktop and laptop) in Q3.

I don't know what the ratio is but let's say 50-50. Out of the resulting 2 million, top of the line Apple laptops ($2000+) usually count for a third of the sales so roughly 600k.

That 600k includes Retina and non-Retina. Considering Retina commands a higher price, the 1/3 rule of thumb probably is still valid but let's be nice ot Apple and go for 50-50 again.

That's an upper limit of 150k Retina Macbook Pros for Q3. The rMBP launched mid-quarter but assuming pace of sales hasn't slowed down all the way to Oct1 it is impossible for rMBP sales to have crossed the 300k mark at best estimates, let alone the "millions" the customer service people claim.

PS: All of this is irrelevant to the quality but just pointing out that even their excuses are mostly lies.

Great! Thank you!

There isn't any out there Canuck1970.Seriously the one's that are out there only replace the logic boards and even though i asked them if they would replace the screen they said that they arent authorized to do that??What should i dooo????.I badly need this machine.I mean 2000 dollars.It's my dad's hard  earned money

Apple0229 wrote:

 

There isn't any out there Canuck1970.Seriously the one's that are out there only replace the logic boards and even though i asked them if they would replace the screen they said that they arent authorized to do that??What should i dooo????.I badly need this machine.I mean 2000 dollars.It's my dad's hard  earned money

The image retention issue is awful, but your location is not making it any easier for you. I have no idea what you should do. Does anybody ELSE have some ideas?

rrahimi wrote:

 

I hate when Apple's customer service points at "millions of Retina sold".

 

Apple sold 4million Macs (desktop and laptop) in Q3.

 

I don't know what the ratio is but let's say 50-50. Out of the resulting 2 million, top of the line Apple laptops ($2000+) usually count for a third of the sales so roughly 600k.

 

That 600k includes Retina and non-Retina. Considering Retina commands a higher price, the 1/3 rule of thumb probably is still valid but let's be nice ot Apple and go for 50-50 again.

 

That's an upper limit of 150k Retina Macbook Pros for Q3. The rMBP launched mid-quarter but assuming pace of sales hasn't slowed down all the way to Oct1 it is impossible for rMBP sales to have crossed the 300k mark at best estimates, let alone the "millions" the customer service people claim.

 

PS: All of this is irrelevant to the quality but just pointing out that even their excuses are mostly lies.

I haven't seen the ad to which you refer.  But they probably mean all "retina" displays, like on iPhones, iPods, and iPads.  It's all marketing magic.  It's smoke and mirrors.

Those of you who have been offered a partial refund, how much did they offer you?

Has anyone gotten a LG screen in week 40 or is it safe to say that the LG have stopped being used. Of course this would just be factual, but I am getting ready to buy my macbookpro retina and I am just hoping I won't need to play the lottery in order to get my new computer :S

I haven't seen the ad to which you refer.  But they probably mean all "retina" displays, like on iPhones, iPods, and iPads.  It's all marketing magic.  It's smoke and mirrors.

Not ads. I'm referring to what Apple customer reps told Apple2209, gam3r and others.

How do you know if it's a Samsung screen on the Rena Display?