mittense
Level 1 (1 points)

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

by aut0maticdan,Solvedanswer
aut0maticdan aut0maticdan
Level 1 (45 points)
A:

I saw a genius today.  They ordered me up a new macbook due to the burn-in.  I may not see it for 3-4 weeks because I have a custom build, but I get to hang on to this one until then.

Posted on Jun 20, 2012 5:24 PM

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Q: MacBook Pro Retina display burn-in?

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  • by clevelandownz,

    clevelandownz clevelandownz Oct 2, 2012 3:25 PM in response to mittense
    Level 1 (0 points)
    Oct 2, 2012 3:25 PM in response to mittense

    I was having IR and little white bright spots on my computer. They had a screen in and are fixing it. This is the information on the screen.

     

    661-7171 LCD DISPLAY CLAMSHELL RETINA

     

    Any idea if I'm stuck with another LG?

  • by mitboi,

    mitboi mitboi Oct 2, 2012 3:29 PM in response to mittense
    Level 1 (0 points)
    Oct 2, 2012 3:29 PM in response to mittense

    got my replacement today.. its a week37 samsung. had a bit of trouble with the return / purchase due to the 100$ gift card for app store that were given out last month...

     

    i notice the screen is not as bright as the LG, but no IR!

     

    so now i have a new question.. what are some of the things that i should pay attention to make sure the samsung screen is a-okay??

     

    thanks guys!

  • by YourGuide,

    YourGuide YourGuide Oct 2, 2012 3:30 PM in response to clevelandownz
    Level 1 (15 points)
    Oct 2, 2012 3:30 PM in response to clevelandownz

    Should be a Samsung!!

  • by dbainbridge,

    dbainbridge dbainbridge Oct 2, 2012 3:36 PM in response to mitboi
    Level 1 (115 points)
    Oct 2, 2012 3:36 PM in response to mitboi

    mitboi wrote:

     

    so now i have a new question.. what are some of the things that i should pay attention to make sure the samsung screen is a-okay??

     

    thanks guys!

    Look for backlight bleeding around the edges using a black background.  Some have seen pronounced backlight bleeding in some corners.  Also look for dead pixels and mura.  An App called PiXel Check (google it) can help look for dead pixels.

  • by Mayday.ns,

    Mayday.ns Mayday.ns Oct 2, 2012 3:40 PM in response to Mayday.ns
    Level 1 (0 points)
    Oct 2, 2012 3:40 PM in response to Mayday.ns

    I have some updates on my new MBP (week 40).

    Today I tried out several programs that require strong performance.

    The IR got worse and from being not severe it became very disturbing! I do think that after few hours of use the IR gets worse like mentioned from several posters.

     

    Here is how bad the IR is on a brand new MBP

     

    DSC00215.JPG

     

     

     

     

    Here is a link of a picture that I used for testing:

    http://3.bp.blogspot.com/-9UgqX6oZEjI/Tx-PgQUkn3I/AAAAAAAADTw/_iJDnTbyQKU/s1600/ free%2Bdigital%2Bscrapbook%2Bpaper_black%2Band%2Bwhite%2Bstripes.jpg

  • by Locoroco,

    Locoroco Locoroco Oct 2, 2012 3:49 PM in response to DomdiDom
    Level 1 (0 points)
    Oct 2, 2012 3:49 PM in response to DomdiDom

    I think that Steve Jobs would not have allowed things to be handled this way. I am ok with companies doing their best to make good a defective product.  But I am not ok with companies trying to sweep things under the carpet.  Consumers are intelligent and well informed. It'll just make Apple look silly trying to deny this, isn't it.

     

    When Tim Cooks and team proudly unveiled the rMBP to the world, he pitched on the excellent display quality.  However, I could not comprehend how a display with ghosting problems could be considered high quality.  Worst still, I could not understand why Apple subsequently said in its own website that "image persistence" is normal for the rMBP and blamed it on the "IPS" technology that it had adopted. How can Apple tell us that, on one hand, Apple's rMBP is of high quality but on the other hand, flipped to said that an inferior display by way of "Image Persistence" is expected? Had Apple lost touch already?

  • by dT.Tb,

    dT.Tb dT.Tb Oct 2, 2012 4:23 PM in response to mittense
    Level 1 (0 points)
    Oct 2, 2012 4:23 PM in response to mittense

    My order is being proceeded. I got help with Apple manager. My question is

     

    If I recieve MBP retina with LG display, should I return it and keep playing loterry or should I replace just the display and manager can gaurantee I will get Samsung display?

     

    It is brand new one. What should I do?

    Could someone guide me please?

  • by DomdiDom,

    DomdiDom DomdiDom Oct 2, 2012 4:35 PM in response to dT.Tb
    Level 1 (0 points)
    Oct 2, 2012 4:35 PM in response to dT.Tb

    Simple, if you return it, you maintain control, if you repair it, they take over control. Apple has made it so only people with 14 days have any consumer power and Apple is losing trust by the day. You simply can't trust Apple at the moment. So for me, there's now bloody way I let it go beyond 14 days.

     

    There plenty of examples of people NOT being treated with respect and honestly by Apple once they have your money for longer than 14 days.

     

    Sure there's examples of ethical store personnel but do you want to gamble thousands you'll get one to help you?

     

    I won't .

  • by galic1987,

    galic1987 galic1987 Oct 2, 2012 4:40 PM in response to Mayday.ns
    Level 1 (0 points)
    Oct 2, 2012 4:40 PM in response to Mayday.ns

    I totally agree with mayday.ns , I experienced the same!!!! OMG Apple why dont you send us just samusng displays?!!!

  • by DomdiDom,

    DomdiDom DomdiDom Oct 2, 2012 4:45 PM in response to mittense
    Level 1 (0 points)
    Oct 2, 2012 4:45 PM in response to mittense

    Can someone explain why certain messages, in this thread at least, can only be viewed if logged in?

     

    Does Apple flag them or is something else going on that I don't understand?

     

    Thanks

  • by Andrew Irvine,

    Andrew Irvine Andrew Irvine Oct 2, 2012 5:26 PM in response to mittense
    Level 1 (0 points)
    Oct 2, 2012 5:26 PM in response to mittense

    Got my macbook today after a bit of hassling them. Was going to ignore the manufacturer and just try out my macbook, make sure it was all good, but curiosity got the better of me. So ran the test. LSN, for some reason I am incredibly relieved.

     

    Now how do I unsubscribe from this bad boy thread, i'm getting spammed!

  • by Andrew Irvine,

    Andrew Irvine Andrew Irvine Oct 2, 2012 5:29 PM in response to Andrew Irvine
    Level 1 (0 points)
    Oct 2, 2012 5:29 PM in response to Andrew Irvine

    Ah, "stop email notifications", that'll do it.

     

    I sincerly hope that my ghosts have been busted. (see what I did there) and wish you all luck getting yours sorted!

  • by dlim1027,

    dlim1027 dlim1027 Oct 2, 2012 7:56 PM in response to Mayday.ns
    Level 1 (0 points)
    Oct 2, 2012 7:56 PM in response to Mayday.ns

    Mayday.ns, is that an LG or Samsung display? It'd be helpful to know which!

  • by Wilsonnguyen,

    Wilsonnguyen Wilsonnguyen Oct 2, 2012 8:38 PM in response to mittense
    Level 1 (0 points)
    Oct 2, 2012 8:38 PM in response to mittense

    report:

     

    MB Retina (week 40) BTO

     

    SAMSUNG!! cheers!

  • by Aetherus,

    Aetherus Aetherus Oct 2, 2012 8:47 PM in response to Mayday.ns
    Level 1 (0 points)
    Oct 2, 2012 8:47 PM in response to Mayday.ns

    Bought a MB retina two days ago, I'll let you guys know if its samsung or not (hopefully it is)

    Mayday.ns did you custom build or just base order?

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