Q: MacBook Pro Retina display burn-in?

well I just recieved mine yesterday. it is a week 31 , 2.6/16/512... with LG screen

my initial impression on opening it was that is has a very slightly warm look to it. meaning the white is ever so slightly yellowish. compared to my 08 mbp I would say that thats not really the case as it's whiter than my 08 mbp. but next to my iphone 4 I would say my iphone is brighter and more white.

the actual screen on it's own looks great BUT with all thats going on I am very worried the problems may arrise. I have had no IR issues so far and have tried testing it a few times. If I get any issues I will report back. I am going to apple store today and going to take this with me and take a look at the ones on display and compare them.     btw. this thing is so sexy LOL

I got my LG screen replaced after a month when the image retention got irritating. I called Apple and got a case ID, went to a local Apple tech and could easily show them the problem. They said they'll replace the screen, which in case of rMBP means replacing the whole upper part of the machine… no glue involved folks!

Now with a new screen, LG again, and with the same problem, only milder, like when it started previously… but now I know that it can, and probably will, get worse over time. So I guess I'll be switching the screen every month or so until I get a decent one.

Someone should make an online IR-tester: a big black text on a white background and a timer that turns it all middle gray. Plus collect some data...

that would be nice. btw I never assumed any glue would be involved (if you watched any of the tear downs or even wwdc you should know that it's not a repairable piece, but it's good u could confirm this.) after repair did fit and finish feel the same?

I am taking mine to apple today to compare it with other systems

Having my own set of issues trying to buy a working MBA.  Here are my comparison photos at the local Apple store...comparing my LG based MBA and the Samsung based MBAs on display. 

http://www.flickr.com/photos/48143217@N02/sets/72157630815988694

You can see how washed out my display is.  The result is strained eyes because of the lack of contrast. 

Try to take pics with a DSLR so you can post your findings

Cheers

fluxmc302 wrote:

... after repair did fit and finish feel the same?

Yes, fits as perfect as the original. Brightness and colors are more or less the same too.

itsamacthing wrote:

 

Having my own set of issues trying to buy a working MBA.  Here are my comparison photos at the local Apple store...comparing my LG based MBA and the Samsung based MBAs on display. 

 

http://www.flickr.com/photos/48143217@N02/sets/72157630815988694

 

You can see how washed out my display is.  The result is strained eyes because of the lack of contrast. 

 

Try to take pics with a DSLR so you can post your findings

 

Cheers

Exact same deal here. I just returned my MBA 13" yesterday. At first I thought it was ok, but I started noticing my eyes getting tired easily. I didn't really think too much of the whole MBA Samsung vs LG thing and at first I didn't notice differences. But after a week of trying to use it, I updated my wife's (Samsung) to ML, and it became obvious that th LG screen was inferior. The Samsung screen was bright and clear, and whites were white. The LG screen was dim, whites were darker and greyish, and it was really distracting to use. So back it went. I have been considering the rMBA, but I am waiting to see how the whole IR issue plays out.

Is it now possible to check the type of screen while it's still on its way, or before opening the package?

I am waiting at the moment for my third replacement model, so I thought I maybe can already check if its (hopefully) a Samsung.

There's no way, as Apple will not what screen was used. It's a 50% chance, I think.

yes you can check by calling apple with your serial number on your invoice. that's what i did.

Alright guys, here goes:

So I mentioned yesterday to you that I called them. They told me yesterday that it would have to be taken to an Apple store to get it checked that there was indeed screen burn. I told them that I was still within the 14 day return policy but they still said that's all that could be done.

Today, I called them again, because I did start to notice screen burn again. They put me on hold, and after talking to a senior advisor, they gave me 2 options. 1. Do an advanced replacement over the phone. I really wanted to do this with them becuase it would save me time and hassling, but it required a credit card number, and since my dad wasn't in the house, I wasn't able to do this. So option 2. This was to take it to the store still, and they would basically schedule an advanced replacement over there. I shouldn't have to prove anything that it is occuring (becuase the screen burn comes and goes) but if they do find reasonable doubt, then I was to give them the case number of the conversation I had on the phone. Make sure you get a case number from them.

So that's my story. I'm scheduled to take it in next Friday. BTW- an advanced replacement means that they will let you use your defective one while they priority order you a new one. When the new one comes in, they will call and email you and let you know that it's in and available for pickup at the store.

SOJHA wrote:

 

Alright guys, here goes:

 

So I mentioned yesterday to you that I called them. They told me yesterday that it would have to be taken to an Apple store to get it checked that there was indeed screen burn. I told them that I was still within the 14 day return policy but they still said that's all that could be done.

 

Today, I called them again, because I did start to notice screen burn again. They put me on hold, and after talking to a senior advisor, they gave me 2 options. 1. Do an advanced replacement over the phone. I really wanted to do this with them becuase it would save me time and hassling, but it required a credit card number, and since my dad wasn't in the house, I wasn't able to do this. So option 2. This was to take it to the store still, and they would basically schedule an advanced replacement over there. I shouldn't have to prove anything that it is occuring (becuase the screen burn comes and goes) but if they do find reasonable doubt, then I was to give them the case number of the conversation I had on the phone. Make sure you get a case number from them.

 

So that's my story. I'm scheduled to take it in next Friday. BTW- an advanced replacement means that they will let you use your defective one while they priority order you a new one. When the new one comes in, they will call and email you and let you know that it's in and available for pickup at the store.

good luck!!!

I'm feeling the same way, I want to get the rMBP but this issue has really got me spooked.  I mean, look what I'm going through just to have a working MBA with a normal screen. 

Bought my Macbook Pro Retina Display on the second day it came out and that laptop took about three weeks to get to me after that. Today, I noticed the burn in issue on my rMBP, and it's not subtle. Be warned this laptop has problems!

A couple of pages back, I reported that my LG screen was fine, but it has now shown to be faulty with flickering and a very minor case of retention. Very dissapointed but went ahead to call 1800MYAPPLE. The rep tried to help me fix my problem with various methods such as resetting the PRAM and such. In any case, none worked, and the rep suggested for me to make an appointment with my nearest Apple Store, which I did. Unortunately, the Apple Store didn't provide an option to send me a replacement while I held on to the defective one. They gave me a choice of 2 options.

1. Hand over the rMBP and have them purchase me a new one to have it shipped to my door.
2. Spend another ~3k and wait to receive the new one before returning my defective one.

Neither of which I wanted to do. I cannot hand over the laptop and wait another week or two as a new one is built and shipped to me; I have work to do. I also don't have the kind of money to just purchase another expensive rMBP like that. So I called 1800MYAPPLE again, and after 2 transfers and being put on hold for a while (totaled up to be 41 mins) the Senior Advisor set up a replacement for me that will be built in priority, and shipped expidited once I ship my defective unit back. They said that once they confirm that it's on its way back to Apple, they will go ahead and send me a new replacement. I was told that this was as close as I can get to limiting the number of days I am without a machine. What other choice was there than to accept?

This morning, I checked my email, but was not able to find the label they were supposed to send me in order to ship my rMBP back to Apple, so I gave them another call, except this time, I called 1800APLCARE. During my call, I immediately provided the case # from my previous call and was immediately transfered to another Senior Advisor once the rep saw that a previous Senior helped me the day before. I told the Advisor what the problem was, and also requested for an "advanced replacement" (where I get to keep the defective unit until the replacement arrives). He put me on hold for a few minutes before transfering me to the online sales department, where someone was finally able to get an "advanced replacement" set up for me. He told me that the conditions of my rMBP were considered as "dead on arrival" and a replacement will be shipped out as soon as possible. He also mentioned that I wouldn't need to send my defective unit back until I received the new one and gave me his personal phone number in case I had any more concerns regarding my case. So now I play the waiting game, and hope my new model has no issues or defects.

If Apple refuses to do such a replacement for you, AND you are still under the 14-day return policy, then call 1800APLCARE and NOT 1800MYAPPLE. Apple Care will most likely get you a replacement in a manner that is most convenient for you or as close as possible. If you are past the 14-days, I suggest you request for one anyway, but you will most likely have to send your unit back before they send you a new one. I will update further once I receive my replacement.

I warned you DJ