Q: MacBook Pro Retina display burn-in?

I can assure you that it is not fake, I wish I could say it was fake

And Apple is still saying that this is "within specs". They should be ashamed!

I really not understand.Why does my computer error but does not replace the other?

It affect my graphics. I live in Vietnam, difficult to contact Apple.

Thanhlc7 wrote:

 

My MacBook Pro With Retina

Open Calendar

Then I close calendar

 

I contacted the service center and they said not warranty. Why?

Do you rely on a macbook for your work?  If not then it makes sense to wait.  For me, I needed a macbook.

If I had known and appreciated the severity of the display problem in retrospect, then I would have gotten a "normal" macbook and boosted it up with SSD.  I cannot compromise on display quality.

I am currently using my Yellowish Samsung (2nd display replacement) rMBP for work.  Thinking of observing for another week or two before getting my 3rd replacement.

Danrobertsob wrote:

 

I just cancelled my order for a 2.6/16/256 because I read on macrumors that they are going to tweak the rmbp soon fixing heat dissipation and a few other things. Do you think it would be wise to wait for that to happen (supposedly happening when the 13 inch comes out) or do you think I should just forget about it and order? I don't have a computer right now btw.

Im now still within my 14 days period and hearing about possible update next week - I start to wonder whether not to return mine and get an updated Retina...Who knows, maybe they will also update the GPU/CPU a bit and offer it for the same price?

Just got my week 40/41 today. Screen is LG but still awesome. No dead pixels or appreciable light leak.

Just an update on my situation:

UK Bought MacBook £1799 (standard lower model) PC World.

Color LCD

LP154WT1-SJA1

DCN2346006FDMJ0AX

WEEK 36 Build. (September) built in China.

Day 3 no problems 15.00min retina test carried out and still nothing.

I will continue to test and report any issues, but I have to say I am overly impressed with this macbook.. its the best computer i have owned (I have had a lot) and am only sorry for all of your misfortune in here. Hopefully my screen stays good eh.. I will keep you posted. Good luck getting your replacements etc.

MarkDDavies wrote:

 

Just an update on my situation:

 

UK Bought MacBook £1799 (standard lower model) PC World.

 

Color LCD

LP154WT1-SJA1

DCN2346006FDMJ0AX

WEEK 36 Build. (September) built in China.

 

Day 3 no problems 15.00min retina test carried out and still nothing.

 

I will continue to test and report any issues, but I have to say I am overly impressed with this macbook.. its the best computer i have owned (I have had a lot) and am only sorry for all of your misfortune in here. Hopefully my screen stays good eh.. I will keep you posted. Good luck getting your replacements etc.

There must be a difference among the LG screens. Mine had a little bit of IR right out of the box, but not much. I've had it 10 days now. I ran the checkerboard test on it last night, and left the image on the screen for a full 15 minutes. When I closed the image down and looked at the dark gray background, I could see a VERY faint image of the checkerboard, but that went away in 5 seconds or so. My impression is that the IR hasn't gotten worse since I've had the system, and I've had it on for the full day, and then some, every day since I got it.

I'm not saying that what is being said about IR is wrong. All I'm saying is that there seems to be a real difference in the severity of the problem between various LG screens. Some have it really bad, some not as much.

Barry Fisher wrote:

 

Canuck, if you have an opinion, do you reccommend the Spyder 4 Pro over the Eye 1 Pro (or the newest one that works with Mt. Lion)  I need to get a unit. I know the Sp4 is newer.  I'm having a little trouble deciding.

Hi Barry,

To tell you the truth, other than price, I didn't do any comparison shopping. I'd heard that the Spyder calibration units are good and, as I always do, I checked out at the reviews on Amazon. The "Datacolor Spyder4Pro S4P100" received 4 out of 5 stars and 71 reviews, so that was good enough for me.

Cheers,

Corey

I need advise! I ordered a custom built rMBP (even after reading everything on this forum) in hopes that by doing a custom build I’d get the right screen. Wrong! The first one I received was an LG screen and had (in my opinion) significant IR. Called, ordered a replacement and shipped that one back. The new one arrived today, LG screen again! The IR on this one is not as strong as the first one, but it is there. Here are my options:

1. Keep it and hope it doesn’t get any worse
2. Return it and cross fingers yet again for a Samsung screen
3. Return it for a refund.

If anyone has suggestions or thoughts I’d greatly appreciate your help.

Thanks!

kiwi1108 wrote:

 

I need advise! I ordered a custom built rMBP (even after reading everything on this forum) in hopes that by doing a custom build I’d get the right screen. Wrong! The first one I received was an LG screen and had (in my opinion) significant IR. Called, ordered a replacement and shipped that one back. The new one arrived today, LG screen again! The IR on this one is not as strong as the first one, but it is there. Here are my options:

 

1. Keep it and hope it doesn’t get any worse
2. Return it and cross fingers yet again for a Samsung screen
3. Return it for a refund.

 

If anyone has suggestions or thoughts I’d greatly appreciate your help.

 

Thanks!

I can say that 90% chances are that you will not manage to get a Samsung - they seem to be none of those among new builds. Haven't heard of a single case of a Samsung planel from people getting 40/41 weeks or later...

So you are left with 1 and 3. If we would have the certainty that Apple will replace the screen for IR, then keeping and seeing how it goes would be okay. But what if it's bad and you are still denied a fix (like some people here).

I myself will wait a week or so and see if the rumors about some 'silent 15' Retina update will be confirmed. Afterall it makes sense -Apple can't unveil Retina 13' with the same faults as 15'. And when the 13' are improved - how they can sell inferior 15' version of the same product?

It's what I have been saying, when they release the 13 inch we will see what is going on.  They clearly weren't going to jump in the pool... the 15 inch was the big toe and the buyers were the nerves.  The 13 inch has the flaws designed out and the 15 inch will get the change it needs. 

Thanks! That is helpful information. I saw some of the posts about an update . . . it almost sounded like a hardware change, or is this a software update?

If hardware: Then I should return and wait for the new models (for lack of a better word)?

If software: I hope its not the lowering of how bright your screen is allowed to go, that I've read some people were given as a solution from apple support.

just sharing my experience: 

ordered my MBPR on day one and received an LG display with obvious IR issues.  waited a bit hoping it would sort itself out but no dice.  took it in to the apple store last week -- they ran the test (it's obvious the geniuses were all aware of the issue without much explaining from me -- there are definitely notes about it in their reference systems) and they took it in for replacement of the screen.  screen was replaced with the Samsung part number (referenced throughout this thread) and is perfection.

i could be wrong, but it seems like they may be on the verge of publicly acknowledging the issue, or at least instructing the geni to not give folks a hard time about in-warranty replacements.

your mileage may vary, but my replacement experience was relatively painless (really just the 5 days without my baby) and resolved satisfactorily. 

good luck!

Just booked my machine in for a screen replacement on Friday evening at Meadowhall, Sheffield, UK.

The assistant at Applecare was very understanding (as they always have been every time I've rung them) and didn't have a problem booking the screen in for replacement. He also assured me that I wouldn't have to go through the process of showing a Genius the problem and being subject to their opinion so that's a relief.

They couldn't guarantee what screen I'll get as a replacement, however, they did say that I could ask the store what replacement screens they have and that they could search 'in the back' for one manufactured by Samsung. He also said that he'd put on the notes that I would only be satisfied with a Samsung replacement and not an LG.

Everything crossed, I'll report back here once the screen has been replaced. All being well I should be leaving the store with a Samsung replacement screen and I'll be one happy bunny! Here's to hoping at least...

Congratulations.  Good to hear that there is another flawless Sammy even while another reported its yellowish variant.  Perhaps I should wait for another week before doing my replacement, if it ever tips the odds.

Mark Gordon wrote:

 

just sharing my experience: 

 

ordered my MBPR on day one and received an LG display with obvious IR issues.  waited a bit hoping it would sort itself out but no dice.  took it in to the apple store last week -- they ran the test (it's obvious the geniuses were all aware of the issue without much explaining from me -- there are definitely notes about it in their reference systems) and they took it in for replacement of the screen.  screen was replaced with the Samsung part number (referenced throughout this thread) and is perfection.

 

i could be wrong, but it seems like they may be on the verge of publicly acknowledging the issue, or at least instructing the geni to not give folks a hard time about in-warranty replacements.

 

your mileage may vary, but my replacement experience was relatively painless (really just the 5 days without my baby) and resolved satisfactorily. 

 

good luck!