mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by apl235,

    apl235 apl235 Oct 15, 2012 10:28 AM in response to itsamacthing
    Level 1 (0 points)
    Oct 15, 2012 10:28 AM in response to itsamacthing

    itsamacthing wrote:

     

    It's what I have been saying, when they release the 13 inch we will see what is going on.  They clearly weren't going to jump in the pool... the 15 inch was the big toe and the buyers were the nerves.  The 13 inch has the flaws designed out and the 15 inch will get the change it needs. 

    Or... it could be the case that Apple was wrong in their sale volume predictions for the rMBP, and decided to ensure that they wouldn't repeat their mistake and would try to avoid running into the constraints they did because of that, and decided to order a very large supply of displays, since they are really the critical path here, and which they now have in inventory, and they will have to run through those before any "fixed" displays can be put into the supply chain, which could be a very long time from now. THAT is a great run-on sentence.

  • by kiwi1108,

    kiwi1108 kiwi1108 Oct 15, 2012 10:36 AM in response to Mark Gordon
    Level 1 (0 points)
    Oct 15, 2012 10:36 AM in response to Mark Gordon

    Thanks! I'm trying to avoid the store at all costs. lol I only live about 15 minutes away from one, but it is always total chaos in there. I went through **** and back even trying to buy this thing, and was convinced to go to the store and they'd be able to place the order for me and get it all fixed (apples site hung on my order and screwed up my account).

     

    The guy was a complete idiot and after an hour with no more information then I walked in the door with I left. I decided to wait for an apple customer support supervisor to get my account cleared up and then ordered again. Then got the bad machine (of course).

     

    If going there to get the screen replaced would guarantee me a Samsung display, I’d probably go for it . . . but I’m guessing it would never go that smoothly. lol

     

    ADDITIONAL NOTE: The issue on the new LG I received seem so slight that I'm concerned they won't fail it too.

  • by srhwang,

    srhwang srhwang Oct 15, 2012 11:01 AM in response to kiwi1108
    Level 1 (0 points)
    Oct 15, 2012 11:01 AM in response to kiwi1108

    From reading enough accounts of peoples' experiences and my own observations, I honestluly thing you guys are blowing this way out of proportion in terms of overgeneralizing that all LG screens are immediately undesirable, automatically assuming there are incredible faults and that ALL Samsungs are somehow perfect.

     

    The fact is Samsungs are having the same degree of issues as does the LG where although Samsungs do not have IR, many, with exceptions, have mura, yellow and pink tinting, and generally poorer performance color and contrastwise in general comparison to the average LG screen.

     

    If you get an LG screen, dont be so naive as to immediately dismiss it as terrible amd assume that getting a Samsung will actuallu improve on anything. I am assuming now that people are reporting better IR performance by newer LG screens that  LG has resolved this issue and are now supplying Apple with good screens, hence why Apple has not completely dismissed their contract and are still using LGs.

  • by srhwang,

    srhwang srhwang Oct 15, 2012 11:10 AM in response to srhwang
    Level 1 (0 points)
    Oct 15, 2012 11:10 AM in response to srhwang

    Sorry for the typos, punctuation, grammar, and structure errors. I'm typing on my phone...

  • by A Pozitiv,

    A Pozitiv A Pozitiv Oct 15, 2012 12:02 PM in response to srhwang
    Level 1 (0 points)
    Oct 15, 2012 12:02 PM in response to srhwang

    i finally got my rMBP beautiful device

     

    its a week 40/41 with LG screen. so far no IR or whatever

  • by DomdiDom,

    DomdiDom DomdiDom Oct 15, 2012 12:27 PM in response to srhwang
    Level 1 (0 points)
    Oct 15, 2012 12:27 PM in response to srhwang

    srhwang wrote:

     

    From reading enough accounts of peoples' experiences and my own observations, I honestluly thing you guys are blowing this way out of proportion in terms of overgeneralizing that all LG screens are immediately undesirable, automatically assuming there are incredible faults and that ALL Samsungs are somehow perfect.

     

    The fact is Samsungs are having the same degree of issues as does the LG where although Samsungs do not have IR, many, with exceptions, have mura, yellow and pink tinting, and generally poorer performance color and contrastwise in general comparison to the average LG screen.

     

    If you get an LG screen, dont be so naive as to immediately dismiss it as terrible amd assume that getting a Samsung will actuallu improve on anything. I am assuming now that people are reporting better IR performance by newer LG screens that  LG has resolved this issue and are now supplying Apple with good screens, hence why Apple has not completely dismissed their contract and are still using LGs.

    Well if you had actually read more than a couple of posts you would understand that the reason people are returning notebooks "automatically" is that not all Apple stores are behaving honorably when a customer comes in with a bad LG screen showing IR to a level that a reasonable person would say there's a problem. Apple created a bogus test, changed language that included calling these defective screens with IR "feature" "awesome" "normal". Not bother to explain why, if this awesome feature isn't showing out of the box right away and why do most Samsungs not show it to the degree that the LG's do.

     

    So, it's pretty &)()* of you to say that to people that have spent thousands on a defective product without knowing their story. Have you seen some of the pictures being posted? I've never seen screens that bad and I've been using all kinds of computers for 25 years. I've never seen IR like these LG's are showing.

     

    As far as LG having fixed the problem, fine, they should announce it. How would you know. I think you speculating is far more naive than anything the people here are doing. Unless you want to identify yourself and let us in on some inside info. Otherwise my advice to people is, stay in control and return within 14 days or you'll have to depend on the ethics of the Apple employee you're dealing with at the time. Not me. If something has changed, they should announce it.

  • by rrahimi,

    rrahimi rrahimi Oct 15, 2012 12:37 PM in response to DomdiDom
    Level 3 (615 points)
    Oct 15, 2012 12:37 PM in response to DomdiDom

    http://gizmodo.com/5951893/retina-macbook-pro-the-best-worst-laptop-ive-ever-own ed

     

    In other news, 13" rumors of an October launch are more solid now. Considering Apple and Samsung are not really best buds right now and AUO is to busy building displays for mini, we're gonna be stuck with superior Image Retention by LG for some time to come.

  • by dT.Tb,

    dT.Tb dT.Tb Oct 15, 2012 12:38 PM in response to mittense
    Level 1 (0 points)
    Oct 15, 2012 12:38 PM in response to mittense

    I am getting replacement. Mentioned Samsung display only. Asking for checking dead pixels, yellow tint.

     

    I am not afraid of dead pixel as long as they don't refuse to service you , if you have this problem. In fact, they do help you in this problem. If I had to replace it again coz of dead pixel, I will ask for Samsung again. I believe there is perfect Samsung out there.

     

    Yellow tint can be solved by using spyder4 pro. So it is not so big problem.

     

    IR is a biggest problem as they refuse to service you and you have to fight hard for Samsung. 

  • by DomdiDom,

    DomdiDom DomdiDom Oct 15, 2012 12:59 PM in response to rrahimi
    Level 1 (0 points)
    Oct 15, 2012 12:59 PM in response to rrahimi

    So what I've learned is, if I can write like Matthew McMillion and have it shown on gizmodo.com, there's a good chance Apple will help. If not, we have to deal low lifes that claim there isn't a mura when there is and blow you off with, "all screens are different" to explain a defective screen. Really Apple?

    rrahimi wrote:

     

    http://gizmodo.com/5951893/retina-macbook-pro-the-best-worst-laptop-ive-ever-own ed

     

    In other news, 13" rumors of an October launch are more solid now. Considering Apple and Samsung are not really best buds right now and AUO is to busy building displays for mini, we're gonna be stuck with superior Image Retention by LG for some time to come.

  • by flat earth,

    flat earth flat earth Oct 15, 2012 2:04 PM in response to DomdiDom
    Level 1 (15 points)
    Oct 15, 2012 2:04 PM in response to DomdiDom

    Would somebody post a link to the Mac Rumors article indicating that an update for the rMBP is in the works?   I looked and I couldn't find it, but then that's pretty normal for me.

  • by armin n,

    armin n armin n Oct 15, 2012 2:31 PM in response to flat earth
    Level 1 (0 points)
    Oct 15, 2012 2:31 PM in response to flat earth

    i read that in one of the commen sections regarding the MBPr 13inch retina. cant find it anymore. it was just someone commenting on this i think. i would not believe any rumors.

  • by elvisfromvancouver,

    elvisfromvancouver elvisfromvancouver Oct 15, 2012 3:07 PM in response to mittense
    Level 1 (0 points)
    Oct 15, 2012 3:07 PM in response to mittense

    Had the issue, it was an LG display. Took it back, they happily replaced it with what turned out to be a Samsung display. Issue is gone. Was ghosting for about 2 minutes with the LG (I timed it), zero with the Samsung. Display also appears brighter. I measured with a light meter.

  • by theotherallen,

    theotherallen theotherallen Oct 15, 2012 3:30 PM in response to mittense
    Level 1 (0 points)
    Oct 15, 2012 3:30 PM in response to mittense

    I have a week 31 LG screen. from what I see, i don't seem to have any problems. i've had it for a while now, got it maybe in august? I'm just curious if I should try testing a bit harder, or just leave well enough alone.

  • by elvisfromvancouver,

    elvisfromvancouver elvisfromvancouver Oct 15, 2012 3:39 PM in response to theotherallen
    Level 1 (0 points)
    Oct 15, 2012 3:39 PM in response to theotherallen

    I'd suggest if it ain't broke, don't fix it.

     

    With mine, 5 minutes in Mail would result in retention that was clearly visible on the darkest grey desktop background and stick around for a few minutes. I didn't need to do anything more thah that.

  • by Sound Evolution,

    Sound Evolution Sound Evolution Oct 15, 2012 3:41 PM in response to flat earth
    Level 1 (0 points)
    Oct 15, 2012 3:41 PM in response to flat earth

    http://www.macrumors.com/2012/10/14/2012-imac-said-to-carry-thinner-design-alleg ed-internals-photo-surfaces/

     

    The lower part of the article

    flat earth wrote:

     

    Would somebody post a link to the Mac Rumors article indicating that an update for the rMBP is in the works?   I looked and I couldn't find it, but then that's pretty normal for me.

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